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Neoflam CLOC Vacuum Food storage / Lunch Box
Neoflam CLOC Vacuum Food storage / Lunch Box


Food Storage Containers

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CLOC Poly 12pc Bowl Set in Rainbow

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Food Storage Containers
Food Storage Containers

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Amazon.com

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Amazon.com
Amazon.com

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neoflam stainless steel container

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neoflam stainless steel container
neoflam stainless steel container

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Food Storage

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  • Summary of article content: Articles about Food Storage Neoflam CLOC Tritan Vacuum Container Rectangle 1.0L – BPA Fee. Product information: Neoflam CLOC Food Storage containers with the Microban antimicrobial … …
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Food Storage
Food Storage

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Neoflam – FIKA Stainless Steel Oil Container Pot
– Harumio

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    – Harumio
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    – Harumio
    Updating Ships Worldwide! Neoflam – FIKA Stainless Steel Oil Container Pot. Similar to Modori, this is also a famous Korean brand that specializes in Swedish award-winning cookware. A must-have kitchen item for your way to healthy cooking. Only on Harumio!
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Neoflam - FIKA Stainless Steel Oil Container Pot
– Harumio
Neoflam – FIKA Stainless Steel Oil Container Pot
– Harumio

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Neoflam Stainless Steel Kimchi Kimchi Container 6L | DKshop

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    Neoflam Stainless Steel Kimchi Kimchi Container 6L | DKshop
Neoflam Stainless Steel Kimchi Kimchi Container 6L | DKshop

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NEOFLAM FIKA Stainless Steel Oil Container Pot 1.3L
– PYOB.me

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    NEOFLAM FIKA Stainless Steel Oil Container Pot 1.3L
    – PYOB.me Size: 190 X 165 X 210 mm / 1.3L- Materials: SUS304, Bakelite- A must-have kitchen item for your way to healthy cooking. …
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      NEOFLAM FIKA Stainless Steel Oil Container Pot 1.3L
 – PYOB.me
NEOFLAM FIKA Stainless Steel Oil Container Pot 1.3L
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Neoflam – FIKA Stainless Steel Oil Container Pot

Price includes international shipping for most countries. Due to the weight, please note that we may need to request extra payment for shipping to certain countries / areas.

A must-have kitchen item for your way to healthy cooking.

Neoflam is another famous Korean brand that is well-known for their amazing high-quality Swedish cookware and homeware items.

COVID-19 Update Due to the ongoing COVID-19 pandemic, EMS and K-packet are temporarily unavailable. All parcels are currently shipped via DHL, FedEx, CJ Express (Singapore), and Skynet (Malaysia).

This page covers the following topics:

Ordering

Shipping

Returns

Custom Duties & Taxes

Products

For all information on Custom Orders, please head to our Custom Request page.

If you cannot find your question here, please email our team at [email protected] and we will be happy to answer your queries.

ORDERING

What payment methods do you accept?

When we send you an invoice, you will be able to see all the payment methods available to you.

For orders over $800, we can only accept Transferwise for payment. If this applies to your order, we will send you an email with further information regarding this. Transferwise supports Visa, Mastercard and Apple Pay.

Please consult our Guide to Using Transferwise here!

What currency can I pay in?

All orders must be paid in US Dollars ($). Unfortunately we cannot accept payments made in any other currencies, including Korean Won (₩).

Can I cancel my order before is shipped out?

An order can be canceled without charges only if the item has not been purchased from us yet. If you want to cancel your order after we have purchased your item, there will be a 30% charge on the total amount.

SHIPPING

Where do you ship to?

We ship worldwide to all countries!

How much is the shipping fee for my country?

Store Orders:

We offer Free Worldwide Shipping for all items on our store.

*In cases where the shipping address is in a remote location, we may kindly ask customers to pay a small top-up for covering the extra shipping fee incurred.

For this (non-exhaustive) list of countries, a minimum purchase of $199 is required for free shipping. If the total amount is less than $199, a small top-up will be applied at checkout to cover the extra shipping fee incurred:

Guatemala Argentina Chile Peru French Polynesia Brazil South Africa Colombia Ecuador Lebanon Uruguay Bolivia El Salvador Guadeloupe Honduras Panama Kuwait Fiji Jordan Paraguay Jamaica Costa Rica Tunisia Israel UAE

Countries in the (non-exhaustive) following list are considered to be remote locations. Therefore, a small top-up will be applied at checkout to cover the extra shipping fee incurred:

New Zealand Australia

Custom Orders:

Each custom order has its own calculated shipping fee, based on the country and item weight. Please fill out our Custom Request Form and our team will provide you with a free quote for your order.

Who do you ship with?

We use FedEx, DHL and region specific door-to-door services.

If you have a preference, please let us know and we will try to ship with this courier.

For Malaysia / Singapore addresses:

We use regional door-to-door services for these countries, which allows for faster shipping time and lower costs.

For the rest of the world:

For most countries, we use DHL Worldwide Express or FedEx. The average transit time is 5-7 working days.

How long does it take for my order to arrive?

From the date you place your order with us, it normally takes between 4-10 working days to receive your item in our warehouse from the Korean supplier. Please note that in certain cases, it may take longer than this depending on the supplier or if it is a pre-order item. Then, the transit time listed above applies after we ship it from our warehouse.

How will I know when my order has been shipped?

As soon as our team have shipped your order, you will be sent a confirmation email with a tracking number.

Can you ship to a Korean address?

We are unable to ship to a Korean address, and can only send orders to locations outside of South Korea.

Do you have a forwarding / address rental service?

We are unable to offer an address rental service. As a registered export company, we can only ship items that we have purchased ourselves.

Can I combine orders?

We are able to combine orders, however we cannot combine any more than two. Please email [email protected] with both the order numbers that you would like shipped together.

I’m buying a fragile product. How will it be packaged?

Our team is specially trained in preparing fragile items for international shipping. We keep the item in its original packaging and add our own protection as needed, to minimise the risk of damage during transit.

I need to change my shipping address. How can I do this?

Please email [email protected] with your order number and new shipping address, so that we can update your details on our system.

It is cheaper to choose an unregistered shipping service. May I do so?

All of our shipping methods come with a tracking number. We strive to provide customers with a better and safer service, so we do not offer services that do not provide any tracking numbers.

RETURNS

What is your return policy?

Harumio provides a Korea proxy service and thus, all items sold are non-returnable and non-refundable.

What if my items are damaged upon arrival?

Please contact us at [email protected] and we will do our best to assist you.

Is there any warranty on my purchases?

If your item come with a warranty, it must be claimed with the manufacturer. Please email [email protected] for assistance with this. Please note that you may need to ship the product to Korea for repairs.

CUSTOM DUTIES & TAXES

Do I need to pay custom duties / taxes?

Some countries may have import taxes and it is the customer’s responsibility to pay for these taxes (where applicable). Unfortunately, we are unable to advise customers on how much these will be, so please ensure to consult your own country’s import tax policy.

What if I reject or refuse to sign for the packages?

Customers will be charged an amount for the original shipping plus returning fee if the packages are rejected for any reason, except in cases of customs duties and taxes due, in which case we can’t offer any refund at all.

Can you declare my packages at a certain value / as a gift?

We are a registered business in Korea and we operate in accordance to Korean export laws. We do not condone undervaluing/under-declaring the price of the items as that is illegal and will be regarded as smuggling by any countries. Likewise, we are not able to declare items as ‘gifts’ for the sole purpose of avoiding import taxes.

PRODUCTS

Are the books on your store in English or Korean?

All the books available on Harumio are in Korean, with no English language translation, unless otherwise specified in the product description of that item.

How do I know that I’m buying a genuine product?

All our items are 100% authentic and purchased directly from the official Korean suppliers. You can check out our Instagram (@harumiokorea) to see stories from our team visiting stores around Seoul and purchasing items for our customers.

Will an item be restocked?

Unfortunately, as a proxy service we do not receive information from official suppliers on whether they will restock items in the future. However, we do ensure to update our store whenever new stock is released by a supplier. Follow us on our social media to stay updated!

How do I know my Korean shoe size?

Your Korean shoe size is your feet length in centimeters and there is no distinction between men and women for Korean size. Our size chart is for reference only. For the most accurate measurement, you should measure your own feet in cm. Please note that we will not be able to accept returns, exchanges or to refund your order if the wrong size has been purchased.

Can you ship…?

Skincare/Perfumes/Cosmetics – We are able to ship these items, except products that contain alcohol. If you are unsure of an item’s ingredients, please do include it on your Custom Request Form, and we will check it out for you!

Masks – We can now export Masks from Korea.

Furniture – Although it is possible to ship furniture, please be aware that the shipping costs will increase for these items.

Food – We cannot ship any food products which are easily spoiled or require storage at a low temperature e.g. meat, dairy.

I want to buy from a physical store. Do you have an offline service?

We are able to buy products from physical stores, including pop-up shops, in Seoul. Please fill out our Custom Request Form and provide details of the store and items you wish to purchase.

Neoflam Stainless Steel Kimchi Kimchi Container 6L

SHIPPING LEAD TIME All items will be shipped from South Korea. We are currently using FedEx and UPS as shipping carriers, and it usually takes 2~7 days for delivery from the day the package is dispatched (business days being from Monday to Friday). Shipment might get delayed because of traffic volumes, courier’s capacities, or your location.

PROCESS Once you placed an order, we purchase the item(s) on your behalf from the specified and directed product page of the official brand stores. Usually, it may take up to 4-5 business days to receive products at our warehouse. Once we receive them in stock, we consolidate your order(s) and proceed with international shipping within 24 business hours. After shipment, you will receive a notification via email with a tracking number.

PRE-ORDER If your order includes pre-order items, your package will be shipped out once all items, including pre-ordered items are ready to ship. In the case of high-demand K-pop products, there could be an unexpected delays.

CUSTOMS DUTY AND IMPORT TAX All products at our shop does not include duties and tax in its price. Customers are responsible for customs and taxes. The buyer is the importer on record and therefore agrees to pay any fee that is asked for by their local office. We are not responsible if parcels get caught in customs, delays or returns caused by customs.

UNDELIVERED If a package could not be delivered for any reason (wrong address, undelivered, customs clearance failed, etc.), the package would be sent back to the sender’s address or disposed at the carrier’s local facility according to the carrier’s policy. We will reach out to you if we are notified from the carrier, but please note that we will not be able to take responsibility for the packages that are disposed or returned if reasonable measures are not taken from you by deadline specified by local carrier or in a timely manner. In the event of return, shipping fee will not be covered by us, and customer will be charged below cost and we have no control over any cost related to return shipping. Return shipping fee

Duty and tax charged by local customs and import tax (if there’s any)

Reshipping fee

REFUND POLICY Delivered Korea operates as a middleman, an intermediary, and an agency providing the service of connecting customers with our partners’ products and allowing an easy and secure way to order Korean products globally. Thus, the product information shown on this site is the product information provided by the supplier and is displayed as it is. Delivered Korea is responsible for the refund only if products are out of stock, missing, damaged or wrongly shipped due to our mistake. If you would like to get a refund due to other reasons, return any item, exchange, or get A/S services, we can help you out by contacting the supplier. Please note, that we follow their policies and merely pass you their decision.

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