Top 7 How To Check Token Balance 24 Most Correct Answers

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You can also check your postpaid bill and access a wide variety of KPLC services fast and easy by dialling the USSD code *977#. Here, you’ll access prepaid services like buying your token or checking your latest token refill.

How to check KPLC token balance

Open a new SMS message on your phone.
Type 95551 in the Send to box.
In the message field, input the first part of your account number. …
After a few seconds, a reply with your account details including account balance will appear.

How to check meter number

ACTARIS Meter Box. Dial 100 and then press enter or #
HEXING Meter Box. Dial 804, then press enter or #
CONLOG Meter Box. Dial #100, then enter or press #
SHENZEN Meter Box. Press 65, then enter.
In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number.

Here is how to retrieve your last 3 purchased KPLC tokens

On your mobile phone, dial *977#
Go to “Prepaid Services”
And select “Latest Token”
Enter your Prepaid meter account number.
Then Press “Send”

Contents

How do I check my KPLC token units?

How to check meter number

ACTARIS Meter Box. Dial 100 and then press enter or #
HEXING Meter Box. Dial 804, then press enter or #
CONLOG Meter Box. Dial #100, then enter or press #
SHENZEN Meter Box. Press 65, then enter.
In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number.

How do I check my current tokens?

Here is how to retrieve your last 3 purchased KPLC tokens

On your mobile phone, dial *977#
Go to “Prepaid Services”
And select “Latest Token”
Enter your Prepaid meter account number.
Then Press “Send”

How do I check my smart meter token balance?

Follow these easy steps:

Open a new SMS message.
Type the first part of your account number in the message field. For example, if your account number is 998877-01, just type 998877.
Send this message to 95551.
In a few seconds, you will receive an automatic reply with your account balance details.

How do I check my KPLC token USSD?

How many units of electricity do I need for Ksh 500?

With ksh. 500, you will now get 31 units (we have updated this answer to reflect the changes).

How do I self read my KPLC meter?

Under the new service, the Company’s 1.8 million post-paid customers can now take advantage of the self-read option on *977# to submit their meter readings to get their actual monthly bills.

Do KPLC tokens expire?

Kenya Power on Twitter: “@jkimenju Hello, token no longer expires.

How do I find my token account number?

To do this, simply go to your token meter box and input the code 804 (Hexing) / 100 (Conlog) / Shenzen (65) then press the enter symbol. If successful, your 11-digit account number will be displayed on the screen.

How do you load tokens on a prepaid meter?

Loading The Token Via Vendor

Check your meter number by dialing 100 on the meter and it will be displayed.
Visit the vendor and make payment for your choice.
Give the vendor your meter number.
Collect the 20 digit token from the vendor.
Load the token on your meter and it is done.

How do I check if my KPLC token is delayed?

Our main focus for this writing will be under the prepaid services (token) and to access that menu, you need to follow the below steps.

Dial *977# from a Safaricom network.
Choose option 1: Prepaid services (Token)
On the next menu, Choose option 2: Latest Token.
Select your meter from the list provided.

How do I check my last KPLC?

You can mitigate this by downloading the MyPower App, and entering your Meter Number. On the App you will then be able to see the last token purchased. To confirm that the token number is most recent one not received, check the date and amount.

How do I check my KPLC Bill 2021?

How to check KPLC bill using *977# ussd option

Dial *977#
Select on postpaid services(Bill)
Select on My bill.
Enter your account number.
You will receive a message containing your electricity bill and its due date.

How do I check my unit balance for a prepaid meter?

Balance : To know your balance on the prepaid meter just dial “07” on the keypad followed by the blue button. your available balance will be displayed.

How do I check my prepaid meter debt?

To check the total credit unit you have used on your prepaid meter at a time, dial “07” on the keypad then press the blue button, and your available balance will be displayed on your screen.

How do I find my prepaid meter name?

Step 1: Go to your message app. Step 2: Start a new message by typing the account number of the meter that you want to verify its registration details. Step 3: Send the message to 97771. Step 4: A message will be sent in a short while showing all the details and the bills.

Token Balance Not Showing

How to Know My DEBT OF TOKENS in 2019? ▷ Tuko.co.ke

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Table of Contents:

How to check KPLC token balance

KPLC rates for tokens

How to pay electric bills

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How to know my debt of tokens?

Postpaid electricity customers may find it challenging to know their token debt or balance. On the other hand, prepaid customers can just check their token meters to confirm their balance in real-time. To face out the challenge facing postpaid customers, Kenya Power and Lighting Company introduced the E-bill service to help you know your debt of tokens. E-bill is an automated bill querying service that enables you to confirm your electric bill and balance anywhere and anytime by e-mail or SMS. Do you still have questions about how to know my debt of tokens? Read on to find out more details about how to check KPLC balance.

As mentioned, KPLC customers can know their token balance in two ways. The first option is to check the token meter for a real-time KPLC tokens debt balance, while the second method is through using the e-bill method. Up to this point, the information is just an overview. Worry not though. Read on to understand the step-by-step procedure for Kenya Power check balance.

READ ALSO: Kenya Power contacts, address, and office locations

How to check KPLC token balance

E-bill SMS provides you with your account information via SMS on the mobile phone. To find out your KPLC account balance:

Open a new SMS message on your phone.

Type 95551 in the Send to box

In the message field, input the first part of your account number. For example, if your account number is 987654-03, type in 987654 only.

After a few seconds, a reply with your account details including account balance will appear. The service operates with all Kenyan networks. It costs Ksh. 5/- above normal SMS rates.

READ ALSO: New KPLC tariffs and electricity charges in 2018

The E-bill email service, on the other hand, provides your account information through e-mail. To check your KPLC debt:

Compose a new e-mail.

Input kplc.co.ke in the send to box.

In the subject field, add the first part of your account number. For example, if your account number is 987654-03, only put 987654. Send the blank e-mail.

After a few minutes, an automatic reply with your account details including balance will appear.

Note:

Ensure that you key in the correct account number and follow the procedure outlined above to get a positive response. Also despite the existence of E-bill, detailed monthly electricity bill shall continue to be sent to you through your postal address.

READ ALSO: Government removes fixed power charges, lowers cost of electricity for Kenyans

KPLC rates for tokens

It is also important to note the charges that apply to your bill. The rate is standard for both prepay and post-pay customers. They include:

Energy units of Ksh. 12 per unit for units up to 10 units, Ksh. 15.80 per unit for 11 units and above.

Unit stands for Kilowatt-Hour (kWh).

How to pay electric bills

To pay via M-PESA:

Go to your Safaricom menu and choose M-PESA.

Select Lipa Na M-PESA then click on Pay Bill.

Enter the business number 888 888 for post-pay.

Enter your account number. For example, 987654.

Key in the amount you would like to pay between Ksh. 100 and Ksh. 35000.

Enter your M-PESA PIN.

Confirm the transaction.

A confirmation of the transaction will be sent through text.

READ ALSO: Has KPLC changed the system of buying tokens?

To pay via Equitel:

Select Eazzy Pay on the Equitel menu.

Choose Pay Bill.

Select the bank account number to pray from.

Input the business number 888 888.

Enter your account number. For example 987654

Input the amount you would like to pay from Ksh. 100 to Ksh. 500,000.

Enter your Equitel PIN and press OK.

Confirm the details of the transaction by pressing 1 OK.

A text confirming the transaction will be sent to your phone from Equity Bank.

If you confirm you have any debt or are running low on tokens, any of the above methods will help you refill quickly. At the same time, how to know my debt of tokens should be an easy question at this point.

READ ALSO: How to get Kenya power bill statement?

Source: TUKO.co.ke

How to load KPLC token and check your prepaid meter number

Kenya Power, formerly Kenya Power and Lighting Company, is Kenya’s national electricity supplier. In recent years, the company has invented convenient methods for Kenyans to renew their electricity bills. One of these is using meter tokens. Citizens are constantly seeking ways of how to load KPLC token to ensure an uninterrupted supply of power.

Photo: @KenyaPowerLtd

Source: Facebook

The KPLC prepaid system offers a convenient way to monitor and budget your electricity use. The process of how to load KPLC token is easy. The KPLC prepaid meter number is the most crucial factor when purchasing and loading tokens.

How to load KPLC tokens

The plan to electrify Kenya, which kicked off in 2017, has seen over 5 million customers connected to the national grid through the prepaid meter boxes. The process of loading tokens requires that a customer has a valid meter number.

How to check meter number

It is important to note that Kenya Power installs different prepaid meter boxes, and the correct code depends on your meter box. The brand of the prepaid meter box is indicated on the box, so it is easy to identify.

Having this meter number is the first step for a client to load a prepaid token. The meter box contains the specific codes. Here is how to activate a token meter for the various brands:

ACTARIS Meter Box. Dial 100 and then press enter or #

HEXING Meter Box. Dial 804, then press enter or #

CONLOG Meter Box. Dial #100, then enter or press #

SHENZEN Meter Box. Press 65, then enter.

In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number.

Alternatively, you could contact the KPLC prepaid meter customer care. The contact centre numbers for all service-related issues include 95551, 0703070707 or 0732170170.

Procedure to load KPLC token

Photo: @KenyaPowerLtd

Source: Facebook

Having settled on the meter number, you can then load your tokens without any challenge. Clients should write down this number for future purposes. Here is the procedure to load KPLC meter tokens. Please note that you should do this at your meter box.

Visit any official vendor to make your payment.

Give them your meter number.

Collect your 20-digit token from the vendor.

Key in the 20 digit number on the token using the keypad and press enter

An ‘accept’ message will display on the screen, and KPLC will increase your units by the amount of electricity purchased.

If the screen displays a ‘used’ message, it means that the token has been used.

If the screen displays an ‘old’ message, it means the token is old and invalid

If the screen displays a ‘reject’ message, it means that there is something wrong with your token. In this case, you must contact KPLC call centre on the numbers provided

Always check that your meter has enough electricity units left. This information is displayed on the screen.

A low credit alarm will be shown when the credit falls below 20 Kwhrs. Please purchase more electricity when this happens to avoid disconnection.

If the token was entered incorrectly the display will indicate ‘EEEEE 13.’

Payment methods

You may be wondering, “what are my options when I want to recharge my prepaid meter with token? Kenya Power has numerous modes of payment that are accessible to customers. Customers can pay in cash through KPLC offices or designated vendors. They can also use the USSD code *977# or the MyPower app. Other options include:

1. M-Pesa

Photo: @KenyaPowerLtd

Source: Facebook

This money transfer application has revolutionized the world of business and has incorporated payments through Lipa na M-Pesa. The payment procedure is as follows:

Go to Safaricom SIM Tool Kit, M-PESA menu, then select “Lipa na M-Pesa“

Select Pay Bill

Enter business number. Enter KPLC’s Lipa na M-PESA PayBill Number 888880 and press OK’

Enter account number. This is your 11-digit KPLC Prepaid Meter Number (e.g. 0100 xxxx xxx) press ‘OK’

Enter Amount, which should range between KSh100 and 35,000 and press ‘OK.’

Enter your M-PESA PIN and press ‘OK’

Confirm that all the details are correct and press ‘OK’

You will receive a confirmation SMS from M-PESA.

KPLC will then generate prepaid token valid for your meter and send via SMS.

Kenya Power has an alternative KPLC token paybill which is 800904. Clients can follow the same procedure above but enter this paybill instead.

2. Equity Bank

Equity Bank customers can also use Equitel to make their token payments.

Select Eazzy Pay from your Equitel menu.

Select Pay Bill from Eazzy Pay.

Choose the bank account number to pay from e.g.0123456789102.

Select business number – KPLC Tokens.

Enter your KPLC Prepaid Meter Number (e.g. 37168917674) press OK.

Enter the amount you wish to pay which should be between Shs. 100 and Shs.500,000.

Enter your Equitel PIN and press OK.

Confirm that all details are correct by pressing OK.

You will receive a text confirmation of the transaction from Equity bank.

KPLC will then generate prepaid token valid for your meter and send via SMS.

3. Airtel Money

This option is available for Airtel mobile network users. The procedure is as follows:

Go to Airtel Money, select “Make Payments.”

Select “PayBill.”

Select “Kenya Power Bill” for postpaid or “Kenya Power Prepaid” to buy prepaid tokens.

Enter amount you wish to pay.

Enter your Airtel Money PIN.

In the reference option, “Enter account no” i.e. meter number or account number and confirm that all details are correct.

You will receive an Airtel Money confirmation of the transaction via SMS.

Kenya Power will then generate a prepaid token for your meter and send it to you via SMS.

Why is a prepaid meter rejecting token?

You may find that your KPLC meter is not loading tokens. This could be due to an error in the meter number. In other cases, the meter tariff could be different from what the meter number that was programmed on the meter or the electricity credit token entered into the meter is wrong.

For assistance, you can also make inquiries on the KPLC Twitter or Facebook pages. You could also visit the nearest office to report this complaint.

How to transfer KPLC tokens from one meter to another

A Kenya Power employee sensitizing citizens on the USSD code for buying tokens. Photo: @KenyaPowerLtd

Source: Facebook

Several customers have been in a situation that requires them to transfer token units from one meter to another. You need to visit the nearest KPLC office if you’re in the same situation.

The process of how to load KPLC token is easy but also requires that the customer has correct details so that no errors occur. This method of electricity supply is convenient and has enabled individuals and companies to pay for their power from the comfort of their homes or places of work.

Tuko.co.ke recently published an article discussing Kenya Power’s plan reduce power bills for consumers. The company CEO, Bernard Ngugi, said the company was seeking to lower fixed charges in contracts signed with electricity-generating companies such as KenGen.

The company intends to cut the costs spent on generators that have been used for the thermal production of electricity. This will reduce the power costs, which would improve the country’s unstable economic fortunes, considering many small and large scale companies depend on electricity for day-to-day activities.

Source: TUKO.co.ke

How to retrieve your last purchased KPLC tokens on your phone in case you didn’t receive a text

A common issue faced by majority of Kenyans on KPLC’s prepaid platform often emanates when someone faithfully buys token using various methods such as MPESA but fail to get the token message from the power utility provider. This can happen as a result of varying reasons such as technical hitches on the KPLC’s side or maybe your phone somehow failed to receive the message for reasons specific to the phone or an issue with the service provider. Either way, Kenya Power has finally provided an ample method you could retrieve up to three (3) of your last purchased tokens.

The process to retrieve your last purchased tokens is based on a USSD code, meaning you don’t have to use a smartphone, neither do you need internet connection. With a simple mobile phone that has enough credit to access the service, you can easily access tokens from your previous purchase. All you need is your KPLC prepaid account number that is subject to the tokens to access purchased tokens in minutes.

Most city dwellers in Nairobi for example have usually purchased KPLC prepaid tokens using various methods such as MPESA, from mobile banking apps and so forth. And in most cases, these transactions are completed successfully with a text message being sent from the power utility company containing the specific token code to be entered in respective prepaid meters. However, in some rare instances, customers can purchase the service and end up waiting in vain for the text message to arrive. This has often prompted prepaid customers to initiate calls to the customer care center who mostly are busy and only in rare circumstances be reached.

Here is how to retrieve your last 3 purchased KPLC tokens

So you have finished reading the how to check token balance topic article, if you find this article useful, please share it. Thank you very much. See more: how to check token balance on hexing, how to check token balance online, inhemeter balance check, how to check token balance on phone, how to check token balance kplc, how to check kplc token balance via sms

Top 7 How To Check Token Balance 24 Most Correct Answers

How do I check my KPLC token units?

How do I check my current tokens?

How do I check my smart meter token balance?

How do I check my KPLC token USSD?

How many units of electricity do I need for Ksh 500?

How do I self read my KPLC meter?

Do KPLC tokens expire?

How do I find my token account number?

How do you load tokens on a prepaid meter?

How do I check if my KPLC token is delayed?

How do I check my last KPLC?

How do I check my KPLC Bill 2021?

How do I check my unit balance for a prepaid meter?

How do I check my prepaid meter debt?

How do I find my prepaid meter name?

How to Know My DEBT OF TOKENS in 2019? ▷ Tuko.co.ke

How to load KPLC token and check your prepaid meter number – Tuko.co.ke

How to retrieve your last purchased KPLC tokens on your phone in case you didn’t receive a text | Tuvuti

How To Check Your KPLC Prepaid Meter Number and Electricity Balance

How to check KPLC bill via SMS, USSD, e-mail: A comprehensive guide – Tuko.co.ke

How can I check my electricity token balance? – WhoMadeWhat – Learn Something New Every Day and Stay Smart

How To Check KPLC Prepaid Token Balance, Kenya Power Guide

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