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Why is my internet not working iPhone 5S?
Go into your settings and see if cellular data is disabled. Even if it’s not disabled, try turning the feature off and then on again. This can sometimes work. But if that doesn’t work, make sure to backup all of the content on your iphone either to icloud through wifi or onto a computer with itunes installed.
Where are APN settings on iPhone 5S?
- Settings > Cellular > Cellular Data Options > Cellular Network.
- Settings > Mobile Data > Mobile Data Options > Mobile Data Network.
How do I enable Mobile Data on iPhone 5S?
- Find “Mobile Data” Press Settings. Press Mobile Data.
- Turn mobile data on or off. Press the indicator next to “Mobile Data” to turn the function on or off.
- Return to the home screen. Press the Home key to return to the home screen.
How do I connect my iPhone 5 to the Internet?
- Go to Settings > Wi-Fi, then turn on Wi-Fi.
- Tap one of the following: A network: Enter the password, if required. Other: Joins a hidden network. Enter the name of the hidden network, security type, and password.
View and edit your Access Point Name (APN) on your iPhone and iPad
Go to Settings > Wi-Fi, then select the name of the device sharing Personal Hotspot.
If your iPhone asks for a passcode, enter the passcode shown in Settings > Cellular > Personal Hotspot on the device sharing Personal Hotspot.
Why does my phone say no internet connection when I have data?
Restart your device.
Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there’s a difference. If not, turn mobile data off and Wi-Fi on and check again.
View and edit your Access Point Name (APN) on your iPhone and iPad
Unplug the router from the electrical outlet and verify that the lights on the router turn off. Wait 30 seconds. Plug the router back in and wait 30 seconds for all the lights to come back on.
If you’re still having connection issues after completing these steps, contact your ISP or Wi-Fi network host.
How do I reset my iPhone network settings?
Reset your Network Settings
Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
View and edit your Access Point Name (APN) on your iPhone and iPad
Update your iPhone or iPad to the latest version of iOS or iPadOS. Go to Settings > Cellular. Then: On the iPhone, tap Cellular Data Options, and then turn on Turn on LTE.
Turn on LTE for the iPad.
If you still see No service after following these steps, contact your wireless service provider.
iPhone and iPad devices that support 5G networks will not be affected by the 3G network phase-out.
How do I set APN on iPhone?
- Select Settings > Cellular or Mobile Network.
- Select Cellular Data Network or Mobile Data then Mobile Data Options.
- Set your APN settings to: APN: truphone.com. Username & Password : *Leave Blank*
- You’re done! Click the Home Button and all changes will be saved.
View and edit your Access Point Name (APN) on your iPhone and iPad
Automatic setup
As long as you have updated to the latest iOS version, the Truphone APN settings will be automatically applied via carrier settings updates.
Manual setup
For any iOS prior to iOS8 that cannot connect to WiFi to upgrade, you can temporarily change your APN manually by following the steps below:
1. Select Settings > Cellular or Mobile network
2. Select Cellular data network or Cellular data and then Cellular data options
3. Set your APN settings to: APN: truphone.com
Username and Password: *leave blank*
4. You’re done! Click the home button and all changes will be saved.
For information about other data settings, see Set up data on your handset
If you’re still having data usage issues after setting the APN, please see I don’t have a data or internet connection
What is APN in iPhone?
The Access Point Name (APN) defines the network path for all mobile data connectivity. Some network providers require you to enter your APN settings to set up your mobile service. You can only edit or view your APN on your iPhone and iPad if your network provider allows it.
View and edit your Access Point Name (APN) on your iPhone and iPad
If your network provider allows it, you can view your APN settings in one of the following locations:
Settings > Cellular > Cellular Data Options > Cellular Network
Settings > Cellular data > Cellular data options > Cellular data network
If your device does not offer any of these options, contact your network provider.
To change your settings, tap each field and enter your carrier details. The settings should be saved automatically. Depending on your network provider, you may not be able to change mobile data settings. If your network provider requires a different APN setting, you may be able to use a configuration profile with the correct setting.
Unless you are using a configuration profile, updating iOS will reset any changes made to your APN settings. If you edit your APN settings before updating iOS, your settings will be reset to the default values. You may need to re-enter your settings after an iOS update.
How do I set my APN settings?
- From the home screen, tap the Menu button.
- Tap Settings.
- Tap Mobile networks.
- Tap Access Point Names.
- Tap the Menu button.
- Tap New APN.
- Tap the Name field.
- Enter Internet, then tap OK.
View and edit your Access Point Name (APN) on your iPhone and iPad
On the home screen, tap the Menu button. Tap Settings. Tap Mobile Networks. Tap Access Point Names. Tap the menu button. Tap New APN. Tap the name field. Enter Internet. Then tap OK. Tap the APN field Enter securely and then tap OK. Tap the menu icon. Tap Save
Now set up your phone for MMS:
How do I activate internet on my iPhone?
- From your Home screen, go to Settings > Wi-Fi.
- Turn on Wi-Fi. Your device will automatically search for available Wi-Fi networks.
- Tap the name of the Wi-Fi network that you want to join.
View and edit your Access Point Name (APN) on your iPhone and iPad
After you’ve joined the network, you’ll see a blue tick next to the network and the connected Wi-Fi icon in the top corner of your display. If you do not know the password for the Wi-Fi network, contact your network administrator.
Is iPhone 5S 4G or 3g?
The iPhone 5 and iPhone 5S support 4G networks, but don’t have native support for VoLTE. Similarly, all other devices that don’t support VoLTE will be rendered useless for now.
View and edit your Access Point Name (APN) on your iPhone and iPad
Verizon, one of the leading US telcos, has stopped accepting activation requests for its 3G network, requiring newer customers to opt for a 4G LTE network. Therefore, any devices that do not support 4G LTE are not allowed to be activated on the Verizon network.
“For several years we have publicly said that our 3G-CDMA network will remain available until the end of 2019. Virtually all traffic on our network is over our 4G LTE network. To facilitate a smooth transition to 4G LTE-enabled products and services, we no longer allow devices that are not 4G LTE-enabled to be activated with VoLTE on our network,” Verizon said in a statement to CNET.
All those using smartphones that only support 3G are advised to upgrade to devices that support 4G VoLTE services. In Apple’s portfolio, devices prior to the iPhone 6 are rendered unusable as they do not support 4G LTE. The iPhone 5 and iPhone 5S support 4G networks but do not have native support for VoLTE. Likewise, all other devices that do not support VoLTE will become unusable for the time being.
In India, exclusive 4G VoLTE network like Jio does not allow calls from iPhone 5S unless user install Jio 4G Voice and SMS app.
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Click Deccan Chronicle Technology and Science for the latest news and reviews. Follow us on Facebook, Twitter.
How do I activate mobile data network?
- 1 Swipe down from the screen to reveal the Quick panel.
- 2 Tap the Mobile data icon to activate or deactivate. When the icon is highlighted in blue, mobile data is enabled. …
- 1 Go to “Settings”, then tap “Connections”.
- 2 Tap “Data usage”.
- 3 Tap the switch to activate or deactivate “Mobile data”.
View and edit your Access Point Name (APN) on your iPhone and iPad
If you have mobile data turned off and want to turn on Wifi Calling, learn more here.
How do I know if my iPhone is connected to the internet?
Helpful answers
Check in the settings tab Wifi. There you can see a check mark next to the connected WiFi. Also, on the top left, a WiFi icon shows your connectivity and strength to the network. Go to Settings/Wi-Fi and it will display any network it is connected to.
View and edit your Access Point Name (APN) on your iPhone and iPad
A:
Look at the status bar at the top of the phone and if you see the Wi-Fi fan icon, the device is connected to Wi-Fi.
You can see what it looks like on this iPhone user guide page. http://help.apple.com/iphone/11/#/iphef7bb57dc
Why does my phone say no internet connection when I have Wi-Fi iPhone?
The problem might be due to the WiFi Assist feature on your device trying to automatically switch your iPhone from WiFi to Cellular Network. Go to Settings > Cellular > On the next screen, disable Wi-Fi Assist by moving the toggle to OFF position.
View and edit your Access Point Name (APN) on your iPhone and iPad
iPhone connected to wifi but no internet connection
In a typical issue of this type, the iPhone appears to be clearly connected to WiFi, but there is an Internet connection and the iPhone refuses to connect to any website.
This problem can have various causes. from minor software bugs, incorrect or corrupted network settings to other reasons.
1. Restart the iPhone
Restart iPhone to clear stuck programs and minor glitches that may be preventing iPhone from connecting to the Internet.
Go to Settings > General > scroll down and tap Shut down. On the next screen, use the slider to shut down the iPhone.
Allow the iPhone to shut down completely > Wait 30 seconds > Restart the iPhone and try to connect to the internet.
2. Enable and disable airplane mode
This is a quick way to update and reset the antennas on your iPhone.
Go to Settings > Enable Airplane Mode by flipping the switch to the ON position.
After 30 seconds, disable Airplane Mode by flipping the toggle switch to the OFF position.
3. Renew DHCP lease
Renewing the DHCP lease is known to fix network connection issues on iPhone.
Go to Settings > Wi-Fi > tap your Wi-Fi network name.
On the next screen, scroll down and tap on the Renew Lease option.
On the confirmation popup, tap Renew Lease to confirm.
4. Install updates
Sometimes the problem is due to updates waiting to be installed on your device.
Go to Settings > General > Software Update. On the next screen, allow iPhone to check for updates and install updates (if available).
5. Forget the WiFi network and join again
Write down your WiFi password and follow the steps below to forget the WiFi network and join the network again.
Go to Settings > WiFi > select your WiFi network. On the next screen, tap on the Forget this network option.
On the confirmation popup, tap Forget to confirm. After 30 seconds, tap your WiFi network > enter the WiFi password to join the network.
6. Turn OFF the WiFi wizard
The issue could be due to the WiFi Assist feature on your device trying to switch your iPhone from WiFi to cellular network automatically.
Go to Settings > Cellular > On the next screen disable Wi-Fi Assistant by toggling the switch to the OFF position.
7. Disable VPN
If you use VPN, turn off the VPN service on your iPhone and see if you can connect to the internet.
Go to Settings > General > VPN. On the next screen, move the switch next to Status to the OFF position.
8. Reset network settings
Make sure you write down your WiFi network password before proceeding with the steps to reset network settings on your iPhone.
Go to Settings > General > Reset. On the next screen, select Reset network settings.
In the confirmation popup, tap Network Settings Reset again and confirm.
After that, reconnect your iPhone to the WiFi network and see if the iPhone won’t connect to WiFi issue is resolved.
9. Restart modem/router
The steps above did not help, the problem could be caused by a fault in the modem/router.
Turn OFF the power to the modem/router – Use the POWER button (if available) or unplug the power cord from the wall outlet.
Wait 60 seconds and turn on the power to the modem/router.
10. Switch to Google DNS
This can be helpful if the problem is due to your ISP’s DNS servers being busy or having problems.
For the actual steps to switch DNS servers to Google on iPhone, see this guide: How to use Google DNS on iPhone and iPad
Why does my iPhone not connect to the internet without Wi-Fi?
Make sure that Low Data Mode is not enabled in Settings > Cellular > Cellular Data Options. You can also reset the network settings by going to Settings > General > Reset > Reset Network Settings. The steps resets Wi-Fi networks and passwords, your cellular settings and the VPN/APN settings that you’ve used before.
View and edit your Access Point Name (APN) on your iPhone and iPad
Thanks for posting to Apple Support Communities. As far as we understand, you cannot connect to the internet on your iPhone when connected to your cellular data. do we have the right If yes, is your iPhone software up to date? Check out how to update it here: Update your iPhone, iPad or iPod touch.
You should also check for carrier settings updates: Update your carrier settings on your iPhone or iPad and restart your iPhone.
Make sure low data mode is not turned on in Settings > Cellular > Cellular Data Options.
You can also reset network settings by going to Settings > General > Reset > Reset Network Settings. The steps will reset Wi-Fi networks and passwords, your cellular settings, and the VPN/APN settings you used previously.
If you’re still unable to connect after trying these steps, you should contact Apple Support for further assistance. You may be able to reach them here: Get Support.
I hope it helps. Take care!
Why is my internet not working even though it’s connected?
Restarting the router can sometimes help fix internet connectivity issues. If your router has been off for quite some time, a quick restart could just get it back to working condition. The hardware and software components of a router or modem are prone to causing issues from time to time due to a variety of reasons.
View and edit your Access Point Name (APN) on your iPhone and iPad
Because of these potential consequences, you need to arm yourself with the right skills to troubleshoot and tackle the problem head-on.
Can’t connect to the internet? Follow these network troubleshooting tips to get your internet working when it’s not working.
Unable to connect to the internet? Here are 9 ways to troubleshoot
1. Check for physical connectivity issues
Sometimes the internet connection can fail due to simple things like a loose or unplugged network cable, modem or router. If you are on a wireless network, your computer’s wireless network interface card may be turned off. First, check your Wi-Fi settings by clicking Settings > Network & Internet > Wi-Fi and then switching Wi-Fi to the “On” position. If you’re browsing from your phone or tablet, check your Wi-Fi toggle settings and make sure it’s on.
For wired connections, check the Ethernet cables connected to your router. If you suspect a cable is the culprit, swap it out for a new one or change the connections.
2. Reboot the router
Rebooting the router can sometimes help fix Internet connection issues. If your router has been off for a long time, a quick reboot may be able to get it back to a working state.
The hardware and software components of a router or modem can cause problems from time to time for a variety of reasons. In the same way, your computer needs to be restarted every now and then to refresh running processes and clear the cache.
Restarting your router can work wonders, but if you’re forced to do this every day or several times a week to troubleshoot connectivity issues, all you might need is a new modem or router. In such a case, a call to your local ISP may be required.
3. Evaluate software issues
Strict firewall rules or security guidelines could be the cause of your connection problems. For example, many new generation antivirus solutions such as Norton and Malwarebytes actually include network intrusion protection that acts as a software firewall to filter and block malicious traffic.
If you install two software firewalls on the same computer, e.g. B. Windows Firewall and a third-party private firewall, the conflict between the two can falsely block traffic. If you recently installed or updated a firewall on your computer, you should temporarily disable it to see if it is the cause of the connection problem.
4. Check if you are outside of the wireless range
If you’re on a Wi-Fi network, you should know that connection performance depends on the distance between your wireless access point and your device. The farther you get from a Wi-Fi router or wireless access point, the sluggish your Internet connection becomes, and any further drift will result in a total blackout. Signal interference in your location can also limit the effective range of the Wi-Fi connection.
5. Check if the service is blocked
Sometimes internet service providers (ISPs) may decide to block access from your account due to non-payment or violation of the provider’s terms of service. When you use paid hotspots billed hourly or daily, it’s easy to forget to keep your subscription up to date.
In other cases, if you exceed bandwidth limits, download illegal or inappropriate content, or send spam email, your ISP may block your account. By default, most ISPs will notify you when you try to visit a website if your account has been suspended. It’s always a good idea to contact your ISP immediately if you suspect your account has been suspended.
6. Open Windows Network Diagnostics and check your DNS settings
Windows has a tool called Windows Network Diagnostics that users can use to troubleshoot Internet connection problems. Just go to Windows Settings > Network & Internet > Status. Next, look under Network Settings and click on Network Troubleshooter.
The Windows Network Diagnostics tool will then run some tests to determine what might be causing your internet connection problems. If a problem is detected, Windows will show you a list of possible actions you can take to restore your connection.
Many SoHo (small office/home office) routers use themselves as DNS servers by default. The problem is that many cheaper devices are not designed to handle the CPU load that the DNS service can put on the device. It’s a good idea to manually replace the primary and secondary DNS servers in your NIC (Network Interface Card) configuration with Google DNS (8.8.8.8 and 8.8.4.4).
7. Restart the computer
Errors in the operating system software that controls the adapter can often occur.
Because of this, it’s always a good idea to restart your computer. This way you can clean the cache and make sure that the settings don’t follow the old configurations.
We see that this happens frequently. Sometimes, after making all the correct changes, we expect the solution to work, but for some reason it doesn’t. Only after restarting the computer are the fixes actually applied.
8. Contact your internet service provider
If you use satellite internet service, you may find that the connection is not as reliable in extreme weather. Sometimes Internet Service Providers or Cellular Operators in densely populated urban areas are unable to handle spikes in network traffic that cause sporadic downtime for some users. If you can’t seem to figure out why you can’t connect to the internet, your ISP can probably provide sound advice.
9. Contact IT professionals
If you’ve tried everything and still can’t get your internet connection back, your best bet is to contact a professional IT support team to troubleshoot your issue and get your connection back before the downtime impacts your operations further. Although this may incur a service fee of sorts, it’s worth it in the end given the potential loss of business and work hours.
If your business works with Electric, our team of IT experts can diagnose your connectivity issue and fix it for you.
Why is my iPhone connected to Wi-Fi but no internet?
The problem might be due to the WiFi Assist feature on your device trying to automatically switch your iPhone from WiFi to Cellular Network. Go to Settings > Cellular > On the next screen, disable Wi-Fi Assist by moving the toggle to OFF position.
View and edit your Access Point Name (APN) on your iPhone and iPad
iPhone connected to wifi but no internet connection
In a typical issue of this type, the iPhone appears to be clearly connected to WiFi, but there is an Internet connection and the iPhone refuses to connect to any website.
This problem can have various causes. from minor software bugs, incorrect or corrupted network settings to other reasons.
1. Restart the iPhone
Restart iPhone to clear stuck programs and minor glitches that may be preventing iPhone from connecting to the Internet.
Go to Settings > General > scroll down and tap Shut down. On the next screen, use the slider to shut down the iPhone.
Allow the iPhone to shut down completely > Wait 30 seconds > Restart the iPhone and try to connect to the internet.
2. Enable and disable airplane mode
This is a quick way to update and reset the antennas on your iPhone.
Go to Settings > Enable Airplane Mode by flipping the switch to the ON position.
After 30 seconds, disable Airplane Mode by flipping the toggle switch to the OFF position.
3. Renew DHCP lease
Renewing the DHCP lease is known to fix network connection issues on iPhone.
Go to Settings > Wi-Fi > tap your Wi-Fi network name.
On the next screen, scroll down and tap on the Renew Lease option.
On the confirmation popup, tap Renew Lease to confirm.
4. Install updates
Sometimes the problem is due to updates waiting to be installed on your device.
Go to Settings > General > Software Update. On the next screen, allow iPhone to check for updates and install updates (if available).
5. Forget the WiFi network and join again
Write down your WiFi password and follow the steps below to forget the WiFi network and join the network again.
Go to Settings > WiFi > select your WiFi network. On the next screen, tap on the Forget this network option.
On the confirmation popup, tap Forget to confirm. After 30 seconds, tap your WiFi network > enter the WiFi password to join the network.
6. Turn OFF the WiFi wizard
The issue could be due to the WiFi Assist feature on your device trying to switch your iPhone from WiFi to cellular network automatically.
Go to Settings > Cellular > On the next screen disable Wi-Fi Assistant by toggling the switch to the OFF position.
7. Disable VPN
If you use VPN, turn off the VPN service on your iPhone and see if you can connect to the internet.
Go to Settings > General > VPN. On the next screen, move the switch next to Status to the OFF position.
8. Reset network settings
Make sure you write down your WiFi network password before proceeding with the steps to reset network settings on your iPhone.
Go to Settings > General > Reset. On the next screen, select Reset network settings.
In the confirmation popup, tap Network Settings Reset again and confirm.
After that, reconnect your iPhone to the WiFi network and see if the iPhone won’t connect to WiFi issue is resolved.
9. Restart modem/router
The steps above did not help, the problem could be caused by a fault in the modem/router.
Turn OFF the power to the modem/router – Use the POWER button (if available) or unplug the power cord from the wall outlet.
Wait 60 seconds and turn on the power to the modem/router.
10. Switch to Google DNS
This can be helpful if the problem is due to your ISP’s DNS servers being busy or having problems.
For the actual steps to switch DNS servers to Google on iPhone, see this guide: How to use Google DNS on iPhone and iPad
Why is my iPhone connected to Wi-Fi but not working?
1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart. 2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.
View and edit your Access Point Name (APN) on your iPhone and iPad
The phone connects to the WiFi network, but although it shows good signal strength, the phone doesn’t load any internet content (weather, FaceBook, email, etc.). When I disconnect from wifi and use data it works fine. We have no problem connecting the computer or smart TVs to the WiFi network and connecting to the Internet.
This also happens with my daughter’s iPhone 5s and my son’s iPad.
Sometimes it works fine on WiFi and then I can’t get anything to charge for a while later. And it can be like now when I’m the only one home, so it’s not like our wifi is heavily loaded.
We have high speed wired internet (25Mbps download speed) and a Lynksys EA3500 router. Encryption is set to WPA (not WEP).
I tried going into my phone settings and resetting the network. still having problems
This is really frustrating because we end up switching to our cellular data and using that instead of our “free” WiFi data. And then go through our data in our phone plan 😟
Why is my internet not working on my phone without Wi-Fi?
Make sure that Low Data Mode is not enabled in Settings > Cellular > Cellular Data Options. You can also reset the network settings by going to Settings > General > Reset > Reset Network Settings. The steps resets Wi-Fi networks and passwords, your cellular settings and the VPN/APN settings that you’ve used before.
View and edit your Access Point Name (APN) on your iPhone and iPad
Thanks for posting to Apple Support Communities. As far as we understand, you cannot connect to the internet on your iPhone when connected to your cellular data. do we have the right If yes, is your iPhone software up to date? Check out how to update it here: Update your iPhone, iPad or iPod touch.
You should also check for carrier settings updates: Update your carrier settings on your iPhone or iPad and restart your iPhone.
Make sure low data mode is not turned on in Settings > Cellular > Cellular Data Options.
You can also reset network settings by going to Settings > General > Reset > Reset Network Settings. The steps will reset Wi-Fi networks and passwords, your cellular settings, and the VPN/APN settings you used previously.
If you’re still unable to connect after trying these steps, you should contact Apple Support for further assistance. You may be able to reach them here: Get Support.
I hope it helps. Take care!
iPhone 5S: How to Connect to Wi-Fi Network
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Set up Internet – Apple iPhone 5s
7
Choose Reset
Your phone will be restored to the default Internet and MMS settings. Network issues should be resolved at this point. Remember to turn off your WiFi before testing. Please continue with the guide if you still cannot go online.
iPhone 5s internet not working
First, go to Settings > General > About and wait for the message “Update carrier settings?” dialog box appears.
Then hard reset your phone by holding down the Home and Power buttons until you see the Apple logo.
If that doesn’t solve your connection problem: Go to Settings > General > Reset and tap Reset Network Settings. Enter your passcode if you have a set.
Tap on “Reset Network Settings” again. This will reboot your phone and you will lose all saved Wi-Fi passwords.
However, such problems are usually resolved. Back up your phone first if you’re not sure you remember all your WiFi passwords.
View and edit your Access Point Name (APN) on your iPhone and iPad
If you enter incorrect APN settings, you may lose mobile data connection and additional charges will apply. Do not edit the APN unless instructed to do so by your wireless service provider or mobile device administrator. Contact your mobile operator to verify the correct APN settings.
If your carrier allows it, you can view your APN settings in one of the following locations:
Settings > Cellular > Cellular Data Options > Cellular Network
Settings > Cellular data > Cellular data options > Cellular data network
If your device doesn’t offer any of these options, contact your wireless service provider.
To change your settings, tap each field and enter your carrier details. The settings should be saved automatically. Depending on your wireless service provider, you might not be able to change cellular data settings. If your carrier requires a different APN setting, you may be able to use a configuration profile with the correct setting.
Unless you are using a configuration profile, updating iOS will reset any changes made to your APN settings. If you edit your APN settings before updating iOS, your settings will be reset to the default values. You may need to re-enter your settings after an iOS update.
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