Are you looking for an answer to the topic “amazon uk address postcode“? We answer all your questions at the website https://chewathai27.com/ppa in category: 940+ tips for you. You will find the answer right below.
Area Information for Amazon Street, London, E1 1PQ.If you’re on a phone or tablet, tap the magnifying glass near the top-right corner of the app, type amazon.co.uk , and then tap Amazon.co.uk (the option with a blue Amazon smile icon) in the search results. Type your question or issue into the “Write a post” or “Write something” box.Its reach spans all continents and is quickly becoming a way of life for many people. This year Amazon opened its new London HQ in Shoreditch. A grand yet modern building that hosts a massive 600,000 sq ft of space across 15 floors.
| Phone: | 01604 936200 |
|---|---|
| Address: | 4 Royal Oak Way North, DAVENTRY, Northamptonshire NN11 8QL |
| Website: | www.amazon.co.uk |
| Place | Code | |
|---|---|---|
| –33.025/27.908 | ||
| 7 | East London | 5208 |
| -33.033/27.917 | ||
| 8 | East London | 5211 |
Table of Contents
What is Amazon’s UK address?
| Phone: | 01604 936200 |
|---|---|
| Address: | 4 Royal Oak Way North, DAVENTRY, Northamptonshire NN11 8QL |
| Website: | www.amazon.co.uk |
Can I write to Amazon UK?
If you’re on a phone or tablet, tap the magnifying glass near the top-right corner of the app, type amazon.co.uk , and then tap Amazon.co.uk (the option with a blue Amazon smile icon) in the search results. Type your question or issue into the “Write a post” or “Write something” box.
Where is the headquarters of Amazon in the UK?
Its reach spans all continents and is quickly becoming a way of life for many people. This year Amazon opened its new London HQ in Shoreditch. A grand yet modern building that hosts a massive 600,000 sq ft of space across 15 floors.
What is the zip code of UK London?
| Place | Code | |
|---|---|---|
| –33.025/27.908 | ||
| 7 | East London | 5208 |
| -33.033/27.917 | ||
| 8 | East London | 5211 |
4 Ways to Contact Amazon UK
Where is Amazon address?
The Amazon Corporate Headquarters address is 410 Terry Ave N, Seattle 98109, WA.
4 Ways to Contact Amazon UK
Directions to Bing Amazon Headquarters: 410 Terry Ave N, Seattle, WA.
Amazon’s headquarters is part of the Seattle Downtown Main Campus. Amazon’s headquarters is also part of the South Lake Union campus.
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(We will only send you 1 email or text and you will never receive any other contact from us.)
Enter your email address or phone number and we’ll send you the location and link:
What is Amazon zip code?
The location Amazon.com, WA has an unique ZIP Codes assigned (98170). Although this location name (Amazon.com, WA) is set as NOT ACCEPTABLE (meaning it is an inadequate city name).
4 Ways to Contact Amazon UK
The Amazon.com, WA location is assigned a unique zip code (98170). Although this location name (Amazon.com, WA) is set as NOT ACCEPTABLE (meaning it is an inappropriate city name). So if we searched for the 98170 zip code we found the following locations (you should use an ACCEPTABLE or PRIMARY location name for your mailing or form filling).
City Name ZIP Code ZIP Code Estimated Population Seattle, WA PRIMARY 98170 UNIQUE 0
Amazon.com Postal Zone, WA – USA
Load Map ZIP Code Tabulation Areas (ZCTAs) for Amazon.com, WA ZIP Code. A ZCTA is a generalized area representation of the United States ZIP code service area.
Washington ZIP Code View the list of Washington ZIP Codes.
United States ZIP Code If you want to restart your search by state, go back to US ZIP Code.
How do I get in contact with Amazon?
Call Amazon customer service
Amazon’s customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week. Like most major retailers, Amazon prefers that you use one of its automated customer support methods.
4 Ways to Contact Amazon UK
For basic issues, Amazon’s customer service page has helpful FAQs and support articles.
For complicated issues, you can call Amazon directly at 1-888-280-4331.
Considering that we order everything from homeware to clothing to groceries from Amazon, not to mention that we rely on devices like Amazon Echo, Alexa, Kindles and Fire tablets, there’s no doubt that at some point you will need to contact the online retailer to initiate a return, make changes to an order, or troubleshoot a feature.
And while Amazon often makes them difficult to contact, there are a variety of ways to use their customer service tools. And some of them even let you talk to a real person.
Amazon Customer Service Help Page
The quickest way to get help with an Amazon order or account is to visit the Customer Service page.
Most of your questions and problems can probably be solved through this page alone. If you need help tracking down an order that didn’t arrive, issuing a refund, reloading a gift card, managing your account details, or troubleshooting devices, see the help articles on this page.
This page should help you with most basic problems. Amazon
Call Amazon customer service
Amazon’s customer service phone number is 1-888-280-4331 and this number is active 24 hours a day, seven days a week.
Like most major retailers, Amazon prefers that you use one of its automated customer support methods. Even if you call them directly, you’ll be speaking to a bot before you hear from a real person. But if you keep digging, you will eventually connect with a human.
This method also requires you to have a mobile phone connected to your Amazon account as you will need to enter a verification code that will be sent to you via SMS.
If calling seems a hassle, you can also use online live chat.
Use Amazon’s online live chat
Oftentimes, chatting with an Amazon customer service representative online is an easier way to get in touch with Amazon and resolve an issue. Here’s how to do it.
1. Go back to the help page we talked about above and select the Something Else option at the top.
2. When asked what you need help with, select I need more help.
3. A new window will open and Amazon’s automated messenger bot will ask you about your problem. Say, “Speak to a representative.”
4. The bot gives you a few options, the first two of which will lead you to talk to a real person. Select either Chat with a representative now to chat with them or Request a phone call to speak to someone on the phone.
Tell the bot you want to speak to a representative. Amazon; William Antonelli/Insider
How to send an email to Amazon customer service
If you prefer to contact Amazon via email, you should send an email to [email protected]. Unfortunately, they really don’t like handling customer support issues via email so it can take a long time to get a response.
How to contact Amazon via social media
If your preferred method of communication is social media, you can comment, tweet, or hashtag any of their various accounts. This isn’t the most efficient way to get them, but it can work if you’re patient.
The Amazon Customer Service Twitter account is @amazonhelp. Their Facebook page is www.facebook.com/Amazon. And on Instagram, they’re – you guessed it – @amazon.
How do I send a message to Amazon?
To chat with Amazon customer service, go to amazon.com/contact-us and click Start chatting now. Then type a question into the text box at the bottom of the pop-up chat window and click Send or hit Enter on your keyboard.
4 Ways to Contact Amazon UK
You can call Amazon Customer Service at 1-888-280-4331. This line is manned 24 hours a day, 7 days a week. However, you’ll likely have to wait on hold and then answer a series of questions from a customer service bot, but you’ll eventually be able to speak to a real person.
You also need a smartphone linked to your Amazon account. At the beginning of the call, Amazon will ask you to verify your identity by replying to a text message.
If you don’t want to talk to robots on the phone, you can also contact Amazon customer service via chat. Here’s how:
To chat with Amazon Customer Service, go to amazon.com/contact-us and click Chat Now. Then type a question in the text box at the bottom of the pop-up chat window and click Send or press Enter on your keyboard.
You can also access the Contact Us page by scrolling down on any page on Amazon and selecting Help in the “We’ll Help You” column.
Then scroll down and click Need more help? under the Search Help Topics column and choose Contact Us.
How to chat with Amazon customer service on mobile
To chat with Amazon Customer Service on the mobile app, tap the three-line icon in the lower-right corner of your screen and go to Customer Service > Get Help With Something Else > Something Else > I need more help. Finally, enter the chat box at the bottom of your screen and tap Send.
Open the Amazon mobile app. If you don’t already have the app, you can find it in the Apple App Store and Google Play Store. Then tap the three-line icon. You can find this in the bottom right corner of your screen. Next, scroll down and tap Customer Service. You can see this at the very bottom of the page. Then scroll down and tap Help with something else. You can also find these at the bottom of the page. Note: From here you can select one of your past orders for answers to frequently asked questions. But none of the options on this page or the next few pages allow you to contact Amazon customer service. Next, tap Something Else. You have to scroll to the bottom of the page again. Then tap I need more help. Finally, you can enter your question in the chat box at the bottom of your screen. When you’re done, tap Send at the bottom right of the screen.
There are only two email addresses you can use to contact Amazon customer service. If you have problems with your account or billing, email [email protected]. For general questions, email [email protected].
However, it can take several hours or even days for Amazon customer service representatives to respond to an email. On the other hand, sending an email creates a record of your correspondence, so it might be the best option in some cases.
To contact a specific seller on Amazon, go to amazon.com or open the Amazon mobile app. Then go to the seller’s item page. Next, click on the seller’s name located under the Buy Now button. Finally, on the next page, click Ask a Question to start a chat with the seller.
Once you start a chat with a seller, you can find a chat log and reply to messages on the Buyer-Seller Messages page. However, you cannot start a new conversation here.
To navigate to this page in a desktop browser, click Your Account and List in the upper-right corner of the window, then click Your Messages.
If you’re using a mobile phone, you can access Buyer-Seller Messaging by going to amazon.com in a web browser and clicking the profile icon next to your name in the upper-right corner of your screen. Then tap the See all box next to your account.
Then scroll down and select your messages in the Message center section. Finally, tap Buyer/Seller Messages and you will see all the messages you have sent or received from the Amazon seller.
If you’re also having problems with your Apple devices, check out our guide on how to contact Apple customer service.
HelloTech editors select the products and services we write about. If you make a purchase through our links, we may receive a commission.
How do I send an email to Amazon?
For issues with your account, such as a billing dispute, you should email [email protected]. For general inquiries, you should email [email protected].
4 Ways to Contact Amazon UK
You can call Amazon directly for quick answers, but you must have an Amazon account with a linked mobile phone.
Here are the top ways to contact Amazon for help with almost anything related to your account.
If you’ve ever tried to contact Amazon to make changes to your account or to change an order, you may have encountered problems.
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In fact, it can be difficult for users to even find contact information for the e-commerce giant anywhere on its homepage.
To help you, here are several ways you can contact Amazon Customer Service if you’re having an issue with your account.
How to call Amazon
The Google search “does Amazon have a phone number” returns around 2,200,000 hits. The good news is that the answer is yes, they do. Amazon customer service phone number is 1-888-280-4331. And you can call this number 24 hours a day, seven days a week.
However, calling Amazon often involves a wait, and it also requires you to have a mobile phone paired to your Amazon account, as the customer service representative will text you a verification code before you can begin making your to ask questions or share a problem.
However, if calling seems tedious — even with the potentially easy voice control of a call on an Amazon Echo — there are other ways to contact the company.
How to contact Amazon via chat
Amazon’s Contact Us page walks you through the process of contacting them for specific issues and recommends that you call the company. Amazon
Oftentimes, chatting with an Amazon customer service representative online is an easier way to get in touch with Amazon and resolve an issue. Here’s how to do it.
If you’re logged in and on the main page, scroll to the bottom of the page and click “Help” under the column labeled “Let us help you.” On the next page, under the “Browse Help Topics” heading, hover over “Need more help?” (or tap it on mobile). In the menu that appears on the right, click Contact Us. On the next page, select the general concern area from the four offered topics “An Order I Placed”, “Devices”, “Digital Content and Services” or “Prime or Something Else”. Click on the drop down bar(s) under “Tell us more”. Click the button with the word “Chat” to start an online conversation with a customer service representative.
How to send an email to Amazon
If you prefer to contact Amazon via email, there are two addresses you can email to. But I have found that the response time is often 48 hours or even a little more. However, email creates a record of your correspondence, so it may be the best method for some issues.
If you have problems with your account, such as B. a billing dispute, you should email [email protected].
For general inquiries, you should email [email protected].
How to contact Amazon via social media
If your preferred method of communication is social media, you can comment, tweet, or hashtag any of their various accounts. This isn’t the most efficient way to reach them, but it can allow you to raise an issue, potentially leading the company to address the issue more thoroughly.
Amazon’s Twitter account is @amazon.
Their Facebook page is www.facebook.com/Amazon.
On Instagram, they’re – you guessed it – @amazon.
But really, if you want quick answers, just pick up the phone and call Amazon. There are staff ready to help you. (I even made up a question and just called them myself to make sure I got through with no problems.)
Where is Amazon based in Manchester?
Based in the iconic Hanover Building in Manchester’s Northern Quarter, the site will be home to 600 employees.
4 Ways to Contact Amazon UK
Based in the iconic Hanover Building in Manchester’s Northern Quarter, the site will house 600 employees. We have already begun recruiting talented new candidates to fill both technical and corporate roles at Amazon.
Over time, the Manchester office will house highly skilled technical and non-technical staff including software development engineers, solution architects, applied scientists, business development specialists and financial analysts.
This office will result in Amazon employing more than 6,000 people across the Northwest and help us provide more job opportunities and more support for small businesses and tech startups in the local community.
New opportunities for students
The new office opens up opportunities for graduates, including Retail Graduate and Business Development Graduate positions, working with key brands in Amazon’s Retail and Merchant Services businesses.
We also created the Amazon Future Engineer Scholarship for University of Manchester students to support those from low-income backgrounds studying computer science. This scholarship will provide selected students with £3,500 per year to support their studies.
Professor Robert Stevens, Head of Computer Science at the University of Manchester, said: “The University of Manchester is delighted to be part of the Amazon Future Engineer program and welcomes the support Amazon is offering to support two undergraduate computer science students finance. We hope that this initiative, along with several of the university’s other outreach programs, will help inspire and empower more students to study computer science and pursue technical careers.”
Securing jobs for Amazon Web Services (AWS) students in Manchester
The AWS re/Start program was launched in the UK in 2017 and has expanded globally, with cohorts in America, France and the Netherlands. It is a 12-week course that combines theory and practical work with soft skills and employability development to prepare young learners to launch a career in cloud computing.
The first cohort of Manchester students will graduate at the opening of the new office and begin work for top-tier UK organizations such as FibreNation and Isosec, as well as exciting local start-ups such as Mission Labs.
Applications for the February 2020 AWS Re/Start program are currently open.
Support local businesses
AWS will also launch an initiative aimed at supporting the development of Manchester-based startups: AWS Startup Garage. The initiative will bring together diverse startups of different sizes and industries to network, share best practices, and get direct insights from AWS experts. The initiatives will be housed in the new Manchester office in 2020.
AWS already works with many Manchester-based startups, including:
Wondrwall: a technology company that aims to transform the way we live and how we use energy by combining AI-powered home automation with clean energy generation and super-efficient heating systems
a technology company that aims to transform the way we live and how we use energy by combining AI-powered home automation with clean energy production and super-efficient heating systems. Communication solutions are built, delivered and used
a company that aims to challenge the traditional telecommunications industry by rethinking how communications solutions are built, deployed and used
Create local jobs
The new Manchester headquarters will enable Amazon to support employment in the North West by creating around 600 new jobs and increasing our workforce to over 6,000 in the North West. This includes the employees currently working in fulfillment centers, delivery stations and the sorting center.
Local community support
Strengthening our presence in Manchester will allow us to expand a number of existing initiatives, helping us to continue our support for the local community. These initiatives include:
Amazon Future Engineer: a childhood-to-career educational program designed to inspire children and young people to consider a career in computer science
an educational program from childhood to career designed to inspire children and young people to consider a career in computer science. The pilot program allows small online retailers to test physical retail for the first time
In 2019 Amazon partnered with Enterprise Nation to open the first Clicks & Mortar store in St Mary’s Gate, Manchester. The pilot program allows small online businesses to test physical retail for the first time. AWS Support: AWS operates two edge locations in Manchester as part of its global content delivery network to deliver data, video, applications and APIs to customers worldwide securely, with low latency and high transmission speeds
The opening of this office is part of our long-term commitment to the UK, where we have already invested over £18 billion since 2010 and now employ over 29,500 people across the UK.
“I am delighted that today we are opening our first corporate office in the north of England,” said Doug Gurr, UK Country Manager, Amazon.
“Manchester offers an incredible talent pool, a thriving hub of fast-growing British tech start-ups and is a center of academic and intellectual excellence. We are already actively hiring people from all possible skill areas for our new Manchester office. So if you’ve always wanted to build the future, come and build it with us.”
For vacancies currently available in Manchester please visit our jobs page.
Does Amazon have office in London?
Amazon does not break down how many of its 45,000 employees in the UK are in office-based roles, but it has corporate offices in Manchester and London. Its Shoreditch HQ has capacity for about 5,000 staff.
4 Ways to Contact Amazon UK
Earlier this year, the e-commerce group said it would offer its employees a mix of home and office work, in many cases with three days at Amazon locations for corporate roles.
It had been expected that staff would come regularly from the week beginning September 7th.
Amazon has now said: “As we continue to closely monitor local conditions related to Covid-19, we are adjusting our guidance for company employees in the US and other countries where we previously expected employees to come regularly [next month]. would. .”
It extends the date to January 3 next year. The company added that the timeline for the return to office will vary globally based on local conditions.
The extension applies to office workers in the UK, although employees can come into jobs if they need or want to do their job.
Amazon doesn’t say how many of its 45,000 UK employees work in office roles, but it does have corporate offices in Manchester and London. The Shoreditch headquarters has a capacity of approximately 5,000 employees.
Numerous companies are considering post-pandemic office plans, and many will adopt a hybrid working model.
What address do I send Amazon returns to?
Amazon.com – Returns. 1850 Mercer Rd., Suite 100. Lexington, KY 40598.
4 Ways to Contact Amazon UK
Our online returns center will guide you through the process – you can even print a shipping label so you don’t have to queue at the post office. Simply have the package picked up from your postman and we’ll email you when we’ve processed your refund. You will be pleased to know that we will accept returns for items purchased between November 15th, 2001 and December 31st, 2001 until January 31st, 2002. refund policy
Within 30 days of receipt of your shipment (including gifts), you may return any of the following items to Amazon.com for any reason (we’ll also refund shipping costs if the return is a result of our error): Any book in original condition (or which we recommended and which you did not like)
Any unopened (still wrapped in plastic) CD, DVD, software, video game, cassette, vinyl record or VHS tape
(still in plastic wrap) CD, DVD, software, video game, cassette, vinyl record, or VHS tape Any downloadable software title
All items from our electronics store or other stores in new condition with original packaging and accessories. Please note that we can only process returns and refunds for items purchased from Amazon.com. (See below for more information on items purchased from our partners.) We can only exchange items if they are defective or damaged. Items returned more than 30 days after delivery, are in an unsaleable condition or are missing parts will be subject to a restocking fee, at our discretion. We cannot accept items returned after 60 days. Special Exceptions
computers and cell phones. These items cannot be returned later than 30 days after delivery.
These items cannot be returned later than 30 days after delivery. Cell Phone Service Plans. If you want to cancel a wireless plan that you purchased through Amazon.com, you must contact your wireless service provider. Please note that the airline may charge early termination fees.
If you want to cancel a wireless plan that you purchased through Amazon.com, you must contact your wireless service provider. Please note that the airline may charge early termination fees. eBooks. E-books cannot currently be returned.
E-books cannot currently be returned. Gas powered items. For safety reasons we cannot accept returns of gas powered items. Please contact the manufacturer directly for return information.
For safety reasons we cannot accept returns of gas powered items. Please contact the manufacturer directly for return information. magazines. Cancel magazine subscription? Whether you received it as a gift or bought it yourself through Amazon.com, call the magazine’s customer service at (800) 586-2199. You will get a refund for any remaining issues. Returning items from Amazon Marketplace, Auctions or zShops
If you are returning an item purchased from Amazon Marketplace, Auctions or zShops, please contact the seller directly. Returning items from Toysrus.com or Imaginarium.com
Items purchased from our toy store or items received as gifts can easily be returned to Amazon.com through our online returns center. Please note that any items purchased from our toy store can only be returned to Amazon.com and not to a Toys “R” Us or Imaginarium store. Returning items from Babiesrus.com
Items purchased from our baby shop or received as gifts can be easily returned, either to Amazon.com through our online returns center or to your nearest Babies “R” Us store. Please note that if you choose to return an item to a Babies “R” Us store, the Babies “R” Us return policy (and not Amazon.com’s) will apply. Also note that all items not specifically purchased from our baby store (including baby-related items such as toys, books, music, videos, etc. purchased from our other stores) are shipped only to Amazon.com and not to a baby can be returned “R” Us store. Returning items from Borders in partnership with Amazon.com
Items purchased or gifted by Borders in partnership with Amazon.com can be easily returned to Amazon.com through our online returns center. Please note that any items purchased from Borders in partnership with Amazon.com can only be returned to Amazon.com and not to a Borders store. Returning Items from Target at Amazon.com
Target purchases made online at Amazon.com can only be returned through Amazon.com’s online returns center and not to a Target store or to Target.com. Amazon.com return policy applies. Target GiftCards are non-returnable and cannot be replaced if lost or stolen. Returning Circuit City items purchased online through Amazon.com
Amazon.com cannot accept returns on items purchased from Circuit City. Instead, you can return or exchange these items at any of nearly 600 Circuit City locations across the country or at the Circuit City Returns Center. See Circuit City’s refund and exchange policy for more information. Exchange of damaged or defective items
Amazon.com can only exchange items if they are defective or damaged. To exchange an item, visit our online returns center. Refunds
We will notify you of your refund via email once we have received and processed the returned item. You can expect a refund within 7 to 14 business days of receiving your returned item, using the same form of payment you originally used to make the purchase. If your return is not due to our error, we will deduct the shipping cost from your refund. return gift?
If the item was marked as a gift at the time of purchase, you will receive a gift certificate for the value of your return, which can be used towards your Amazon.com purchases at any time. The gift voucher will be sent to you at the same address that the order was shipped to. (Don’t worry – we won’t notify the gift giver of your return.) If the item wasn’t marked as a gift when you bought it, we’ll send a refund to the gift giver and he or she will find out about your return. To determine if your item has been marked as a gift, check the packing slip included with your gift shipment. If prices are showing, your item has not been marked as a gift. Did you use a promotional code or certificate?
If you paid for all or part of an item you wish to return with a promotional coupon or code, that portion of your refund will be credited to your account and will be available the next time you place an order on Amazon.com. However, please note that promotional credits can only be refunded and reused if the promotion has not yet expired. Pack and ship your return
Just a few simple steps: visit our online returns center and get a shipping label. Pack the items securely in a box together with the delivery note (receipt). You can use the box the items arrived in or a different box if you prefer. Attach the shipping label to the outside of the box. Have the package picked up by your postman. Please note that return labels received from our online returns center are only valid for domestic returns. Additionally, if you use a shipping label provided by our returns center and your return is not due to our error, the shipping cost of that returned item will be deducted from your refund. Lost packing slip?
Don’t worry! If you ordered the item yourself, you can still return it via our online returns center. What if you received the item as a gift and you don’t have the delivery note or the order number? No problem. Include a separate piece of paper with the name and email address of the person who purchased the gift and the reason for your return and mail the package to the address below: For everyone Products other than desktop and notebook computers and cell phones Telephones: Amazon.com – Returns 1850 Mercer Rd., Suite 100 Lexington, KY 40598 For returns of desktop and notebook computers: Amazon.com – Returns PC 2646 Rainier Ave. South Seattle, WA 98144 For cell phone returns: Amazon.com 1728 Briercroft Ct. Carollton, TX 75006
Are there ZIP codes in UK?
UK Postcode Structure
UK postcodes consist of 5-7 alphanumeric characters, and are separated into two parts by a single space. The first part is the outward code, and it specifies an area and district of the UK. This is followed by a space and the inward code.
4 Ways to Contact Amazon UK
About UK postcodes
UK postcode data showing the boundaries of all counties in the UK. These districts denote an area with a selected number of addresses or a single delivery point. Postcode districts are used by the Royal Mail postal service to support efficient routing of mail throughout the UK.
The initial postcode system was designed to divide London – and other major UK cities – into smaller subdivisions. Today, UK postcodes encompass approximately 29 million delivery points.
Postcode structure in Great Britain
UK postcodes are 5-7 alphanumeric characters separated into two parts by a single space. The first part is the outer code and indicates an area and district of the United Kingdom. This is followed by a space and the entry code. Inbox code helps in mail delivery within a district by specifying a sector and unit, e.g. B. a street, a property, an address or an organization.
The outer code consists of 2-4 alphanumeric characters. First, the postcode area is represented alphabetically by either one or two letters – for example “L” stands for Liverpool and “EH” is used for Edinburgh. This is followed by a district, which is represented by either 1-2 digits or a digit and a letter.
The entry code is always 3 characters long and represents a district and a unit. Examples of incoming codes are “0NY” or “8JQ”.
UK postcode area
Current UK postcodes range from sectors AB1 0 – ZE3 9. Postcodes in sector AB1 0 cover the areas of Aberdeen, Scotland. ZE3 9 postcodes represent areas within Grutness – a small settlement on the main island of Shetland.
How does UK postcode work?
It is a hierarchical system, working from left to right — the first letter or pair of letters represents the area, the following digit or digits represent the district within that area, and so on. Each postcode generally represents a street, part of a street, or a single premises.
4 Ways to Contact Amazon UK
How are postcodes determined? Paul Tacon, Chester The first part of the code refers to a main sorting office in a region, and this may not be the city where people live. St Albans has AL1. The second part is associated with a small group of houses or lots along a road or in a village. A house number must be entered to complete the system. Jack Hill, St. Albans, England The country is divided into areas, each with a two-letter code based on the name of a major town in the region. These are divided into postal districts, usually centered around the area’s main post office, which completes the first half of the code. Further subdivisions provide the number and then the double letters. L Smith, Edinburgh Scotland They just are. Once assigned a district, they become extremely territorial. They’re amazingly perverted, stubborn little numbers. Jim Dewar, Gosford, NSW Australia Each address is given a postcode with an outbound code and an inbound code (SR1 is outbound, 1AA is inbound). The vast majority of addresses were postcoded in the 1960s. New build houses etc. which require a postcode must be applied for at the Address Management Center in Portsmouth. While the first three characters are determined by their location, the last three can be fairly random and decided by the person dealing with the application. Paul Wilson, Sunderland, UK The first part of the postcode, ie SR6 8 or PO1 1, is already given by the location. The last two characters are randomly assigned by a Royal Mail employee (if not currently in use). In some areas, these characters were all used up and more postal code areas had to be created (e.g. SO3 was divided into S031 and SO32). Paul Wilson, Sunderland, United Kingdom The format of UK postcodes is generally: A9 9AA A99 9AA A9A 9AA AA9 9AA AA99 9AA AA9A 9AA where A is a letter and 9 is a digit. It is a hierarchical system, working from left to right – the first letter or pair of letters represents the area, the following number or numbers represent the district within that area, and so on. Each zip code generally represents a street, part of a street, or an individual building. The part of the code before the space is the exit code or exit code used to route mail from one sorting office to the destination sorting office, while the part after the space is the entry code or entry code used to separate the mail into individual deliveries sort rounds, with each separate code typically identifying the address within 80 objects (with an average of 14 objects per zip code), although large companies may have a unique code. The outward code can be further broken down into the area part (letters identifying one of 124 postal areas) and the district part (usually numbers); similarly, the input code is divided into the sector part (number) and the unit part (letter). Chris Brown, Toronto, Ontario, Canada Through the nearest major sorting office, i.e. H. DN = Doncaster LN = Lincoln Samantha Glendinning, Grimsby, UK Pot codes in the UK outside London are formed from the abbreviation of the nearest main sorting office and then divided into distinct zones sufficient for sub-sorting offices to service them. Each “round” then has the number in the second part of the zip code with sub-rounds the next number and so on. In most urban areas, a single zip code includes 8 to 12 houses, all on the same side of the street. Matthew Guite, Staines, UK The first set of letters and numbers changes with distance from the sorting office. ie EN1 in Enfield is where the sorting office is, EN2 a little further away etc. Beverley Pearce, Ware UK Beverley Pearce’s answer is incorrect. In London in particular, postcodes were originally created so that E1 (for example) was the area around the main sorting office (Wapping, Whitechapel), the rest of the E-postcodes were alphabetical, E2 for Bethnal Green, E3 for Bow…etc etc etc Jon Martin, London UK About a postcode lottery Rhodri, Bleanavon, Wales I love the way people just guess answers to these things and you post them anyway. Very entertaining, top marks. Paul Elliott, Kendal, England The Canadian postal code for Santa is: H0H 0H0. I found this gem on Wikipedia so it must be true unless someone updated the entry… Callum Paterson, Cranleigh Surrey I’ve heard that the last letters of a postcode aren’t random – the letter C for example not allowed as the very last letter. Mark Lavender, Harlow, Essex
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What address do I send Amazon returns to?
Amazon.com – Returns. 1850 Mercer Rd., Suite 100. Lexington, KY 40598.
4 Ways to Contact Amazon UK
Our online returns center will guide you through the process – you can even print a shipping label so you don’t have to queue at the post office. Simply have the package picked up from your postman and we’ll email you when we’ve processed your refund. You will be pleased to know that we will accept returns for items purchased between November 15th, 2001 and December 31st, 2001 until January 31st, 2002. refund policy
Within 30 days of receipt of your shipment (including gifts), you may return any of the following items to Amazon.com for any reason (we’ll also refund shipping costs if the return is a result of our error): Any book in original condition (or which we recommended and which you did not like)
Any unopened (still wrapped in plastic) CD, DVD, software, video game, cassette, vinyl record or VHS tape
(still in plastic wrap) CD, DVD, software, video game, cassette, vinyl record, or VHS tape Any downloadable software title
All items from our electronics store or other stores in new condition with original packaging and accessories. Please note that we can only process returns and refunds for items purchased from Amazon.com. (See below for more information on items purchased from our partners.) We can only exchange items if they are defective or damaged. Items returned more than 30 days after delivery, are in an unsaleable condition or are missing parts will be subject to a restocking fee, at our discretion. We cannot accept items returned after 60 days. Special Exceptions
computers and cell phones. These items cannot be returned later than 30 days after delivery.
These items cannot be returned later than 30 days after delivery. Cell Phone Service Plans. If you want to cancel a wireless plan that you purchased through Amazon.com, you must contact your wireless service provider. Please note that the airline may charge early termination fees.
If you want to cancel a wireless plan that you purchased through Amazon.com, you must contact your wireless service provider. Please note that the airline may charge early termination fees. eBooks. E-books cannot currently be returned.
E-books cannot currently be returned. Gas powered items. For safety reasons we cannot accept returns of gas powered items. Please contact the manufacturer directly for return information.
For safety reasons we cannot accept returns of gas powered items. Please contact the manufacturer directly for return information. magazines. Cancel magazine subscription? Whether you received it as a gift or bought it yourself through Amazon.com, call the magazine’s customer service at (800) 586-2199. You will get a refund for any remaining issues. Returning items from Amazon Marketplace, Auctions or zShops
If you are returning an item purchased from Amazon Marketplace, Auctions or zShops, please contact the seller directly. Returning items from Toysrus.com or Imaginarium.com
Items purchased from our toy store or items received as gifts can easily be returned to Amazon.com through our online returns center. Please note that any items purchased from our toy store can only be returned to Amazon.com and not to a Toys “R” Us or Imaginarium store. Returning items from Babiesrus.com
Items purchased from our baby shop or received as gifts can be easily returned, either to Amazon.com through our online returns center or to your nearest Babies “R” Us store. Please note that if you choose to return an item to a Babies “R” Us store, the Babies “R” Us return policy (and not Amazon.com’s) will apply. Also note that all items not specifically purchased from our baby store (including baby-related items such as toys, books, music, videos, etc. purchased from our other stores) are shipped only to Amazon.com and not to a baby can be returned “R” Us store. Returning items from Borders in partnership with Amazon.com
Items purchased or gifted by Borders in partnership with Amazon.com can be easily returned to Amazon.com through our online returns center. Please note that any items purchased from Borders in partnership with Amazon.com can only be returned to Amazon.com and not to a Borders store. Returning Items from Target at Amazon.com
Target purchases made online at Amazon.com can only be returned through Amazon.com’s online returns center and not to a Target store or to Target.com. Amazon.com return policy applies. Target GiftCards are non-returnable and cannot be replaced if lost or stolen. Returning Circuit City items purchased online through Amazon.com
Amazon.com cannot accept returns on items purchased from Circuit City. Instead, you can return or exchange these items at any of nearly 600 Circuit City locations across the country or at the Circuit City Returns Center. See Circuit City’s refund and exchange policy for more information. Exchange of damaged or defective items
Amazon.com can only exchange items if they are defective or damaged. To exchange an item, visit our online returns center. Refunds
We will notify you of your refund via email once we have received and processed the returned item. You can expect a refund within 7 to 14 business days of receiving your returned item, using the same form of payment you originally used to make the purchase. If your return is not due to our error, we will deduct the shipping cost from your refund. return gift?
If the item was marked as a gift at the time of purchase, you will receive a gift certificate for the value of your return, which can be used towards your Amazon.com purchases at any time. The gift voucher will be sent to you at the same address that the order was shipped to. (Don’t worry – we won’t notify the gift giver of your return.) If the item wasn’t marked as a gift when you bought it, we’ll send a refund to the gift giver and he or she will find out about your return. To determine if your item has been marked as a gift, check the packing slip included with your gift shipment. If prices are showing, your item has not been marked as a gift. Did you use a promotional code or certificate?
If you paid for all or part of an item you wish to return with a promotional coupon or code, that portion of your refund will be credited to your account and will be available the next time you place an order on Amazon.com. However, please note that promotional credits can only be refunded and reused if the promotion has not yet expired. Pack and ship your return
Just a few simple steps: visit our online returns center and get a shipping label. Pack the items securely in a box together with the delivery note (receipt). You can use the box the items arrived in or a different box if you prefer. Attach the shipping label to the outside of the box. Have the package picked up by your postman. Please note that return labels received from our online returns center are only valid for domestic returns. Additionally, if you use a shipping label provided by our returns center and your return is not due to our error, the shipping cost of that returned item will be deducted from your refund. Lost packing slip?
Don’t worry! If you ordered the item yourself, you can still return it via our online returns center. What if you received the item as a gift and you don’t have the delivery note or the order number? No problem. Include a separate piece of paper with the name and email address of the person who purchased the gift and the reason for your return and mail the package to the address below: For everyone Products other than desktop and notebook computers and cell phones Telephones: Amazon.com – Returns 1850 Mercer Rd., Suite 100 Lexington, KY 40598 For returns of desktop and notebook computers: Amazon.com – Returns PC 2646 Rainier Ave. South Seattle, WA 98144 For cell phone returns: Amazon.com 1728 Briercroft Ct. Carollton, TX 75006
Is Amazon a UK based company?
Amazon.com, Inc. (/ˈæməzɒn/ AM-ə-zon) is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
4 Ways to Contact Amazon UK
Amazon.com, Inc.[1] (AM-ə-zon) is an American multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been called “one of the most influential economic and cultural forces in the world”[5] and is one of the most valuable brands in the world.[6] It is one of the Big Five of American information technology companies along with Alphabet, Apple, Meta and Microsoft.
Amazon was founded by Jeff Bezos on July 5, 1994 in his garage in Bellevue, Washington[7]. Originally an online marketplace for books, it has expanded into a variety of product categories: a strategy that has earned it the nickname The Everything Store.[8] It has several subsidiaries, including Amazon Web Services (cloud computing), Zoox (autonomous vehicles), Kuiper Systems (satellite internet) and Amazon Lab126 (computer hardware research and development). Other subsidiaries include Ring, Twitch, IMDb and Whole Foods Market. The August 2017 acquisition of Whole Foods for $13.4 billion significantly increased its footprint as a physical retailer.[9]
Amazon has earned a reputation as a disruptor of established industries through technological innovation and mass scaling.[10][11][12][13] As of 2021, it is the world’s largest online retailer and marketplace, smart speaker provider, cloud computing service through AWS,[14] live streaming service through Twitch and internet company by revenue and market share.[15] In 2021, it overtook Walmart as the world’s largest retailer outside of China, thanks in large part to its Amazon Prime paid subscription plan, which has over 200 million subscribers worldwide.[16][17] It is the second largest private employer in the United States.[18]
Amazon also distributes a variety of downloadable and streaming content through its Amazon Prime Video, Amazon Music, Twitch, and Audible units. It publishes books through its publisher Amazon Publishing, film and television content through Amazon Studios and has owned the Metro-Goldwyn-Mayer film and television studio since March 2022. It also produces consumer electronics — specifically, Kindle e-readers, Echo devices, Fire tablets, and Fire TVs.
Amazon has been criticized for collecting customer data,[19] a toxic work culture,[20] tax avoidance,[21][22] and anti-competitive behavior.[23][24]
story
The company’s largest campus outside the United States was inaugurated in September 2019 in Hyderabad, India.
Amazon was founded in July 1994 by Jeff Bezos, who chose the Seattle area for its wealth of technical talent, since Microsoft was in the area.[25]
Amazon went public in May 1997. The company began selling music and videos in 1998 and went international by acquiring online booksellers in the UK and Germany. The following year, it began selling video games, consumer electronics, home improvement items, software, games, and toys.
In 2002, it launched Amazon Web Services (AWS), which provided marketers and developers with data on website popularity, web traffic patterns, and other statistics. In 2006, it expanded its AWS portfolio when Elastic Compute Cloud (EC2), which leased computing processing power, provided Simple Storage Service (S3), and leased data storage over the Internet, also became available. That year, Amazon also introduced Fulfillment by Amazon, which allowed individuals and small businesses to sell items through the company’s website. In 2012, Amazon bought Kiva Systems to automate its inventory management business. It bought the supermarket chain Whole Foods Market in 2017.[26]
On February 2, 2021, Amazon announced that Jeff Bezos would step down as CEO to become executive chair of the Amazon board of directors in Q3 2021. Andy Jassy, previously CEO of AWS, became CEO of Amazon.[27][28]
Board
As of June 2022, Amazon’s board of directors consisted of:[29]
commercial partnerships
In 2000, US toy retailer Toys “R” Us entered into a 10-year deal with Amazon, valued at $50 million per year plus a revenue cut, under which Toys “R” Us would be the exclusive supplier of toys and baby products would on the service, and the chain’s website would redirect to the Toys & Games Amazon category. In 2004, Toys “R” Us sued Amazon, alleging that Amazon knowingly allowed third-party sellers to list items in Toys “R” Us’s categories due to an alleged lack of diversity in Toys “R” Us’s inventory where exclusivity had been granted. In 2006, a court ruled in favor of Toys “R” Us, giving it the right to terminate its agreement with Amazon and set up its independent e-commerce site. The company was later awarded $51 million in damages.[30][31][32]
In 2001, Amazon entered into a similar agreement with Borders Group, under which Amazon would co-manage Borders.com as a co-branded service.[33] Borders withdrew from the agreement in 2007 and planned to launch its own online store as well.[34]
On October 18, 2011, Amazon.com announced a partnership with DC Comics for the exclusive digital rights to many popular comics, including Superman, Batman, Green Lantern, The Sandman, and Watchmen. The partnership has prompted well-known bookstores such as Barnes & Noble to remove these titles from their shelves.[35]
In November 2013, Amazon announced a partnership with the United States Postal Service to deliver orders on Sundays. The service, which is included in Amazon’s standard shipping rates, was rolled out in metro areas of Los Angeles and New York because of high volume and inability to deliver on time, with plans to expand to Dallas, Houston, New Orleans and Phoenix by 2014 expand .[36]
In June 2017, Nike agreed to sell products through Amazon in exchange for better monitoring of counterfeit goods.[37][38] This proved unsuccessful and Nike withdrew from the partnership in November 2019.[38][39] Companies like IKEA and Birkenstock also stopped selling on Amazon around the same time, citing similar frustrations with business practices and counterfeit goods.[40]
In September 2017, Amazon ventured into one of its sellers, JV Appario Retail, owned by Patni Group, which had combined sales of US$104.44 million (£7.59 million) in fiscal 2017-2018.[41]
As of October 11, 2017, AmazonFresh has been selling a range of Booths-branded products for home delivery in select territories.[42]
In November 2018, Amazon entered into an agreement with Apple Inc. to sell select products through the Service, through the Company and select Apple Authorized Resellers. As a result of this partnership, effective January 4, 2019, only Apple Authorized Resellers will be allowed to sell Apple products on Amazon.[43][44]
logistics
Amazon uses many different carriers to deliver packages. Amazon branded services include:
Amazon Air, a bulk transportation cargo airline, with last mile delivery operated by either Amazon Flex, Amazon Logistics or the United States Postal Service.
Amazon Flex, a smartphone app that allows individuals to act as independent contractors, delivering packages to customers from non-uniformed private vehicles. Deliveries include one or two hour Prime Now, same-day or next-day Amazon Fresh groceries, and standard orders from Amazon.com, in addition to orders from local stores that have an agreement with Amazon. [45]
Amazon Logistics, in which Amazon contracts with small businesses (which it calls “delivery service partners”) to make deliveries to customers. Each company has a fleet of about 20-40 Amazon-branded delivery trucks, and contractor employees wear Amazon uniforms. As of December 2020, it operates in the United States, Canada, Italy, Germany, Spain and the United Kingdom. [46]
, in which Amazon contracts with small businesses (which it calls “delivery service partners”) to make deliveries to customers. Each company has a fleet of about 20-40 Amazon-branded delivery trucks, and contractor employees wear Amazon uniforms. As of December 2020, it operates in the United States, Canada, Italy, Germany, Spain and the United Kingdom. Amazon Prime Air is an experimental drone delivery service.
Amazon directly hires employees to work in its warehouses, mass distribution centers, staffed Amazon Hub Locker+ locations, and delivery stations where drivers collect packages. As of December 2020, it no longer hires delivery drivers as employees.[47]
Rakuten Intelligence estimated that in 2020 in the United States, the share of last-mile deliveries would be 56% by Amazon-contracted services (primarily in urban areas), 30% by the United States Postal Service (primarily in rural areas) and 14% was % of UPS.[48] In April 2021, Amazon reported to investors that it had increased its internal delivery capacity by 50% over the past 12 months (including the first year of the COVID-19 pandemic in the United States).[49]
products and services
The product lines available on the Amazon.com website include various media (books, DVDs, music CDs, videocassettes and software), apparel, baby products, consumer electronics, beauty products, deli, groceries, health and personal care items, industrial and scientific supplies, Kitchenware, Jewelry, Watches, Lawn & Garden Items, Musical Instruments, Sporting Goods, Tools, Car Items, and Toys & Games. [citation needed] In August 2019, Amazon applied to open a liquor store in San Francisco. CA as a means of transporting beer and alcohol within the city.[50] Amazon has separate retail websites for some countries and also offers international shipping of some of its products to certain other countries.[51] In November 2020, the company launched an online delivery service for prescription drugs. The service offers Prime subscription users discounts of up to 80% on generic drugs and up to 40% on branded drugs. Products can be purchased from the company’s website or at over 50,000 retail pharmacies across the United States.[52]
Amazon.com offers a range of products and services including:
In September 2021, Amazon announced the launch of Astro, its first home robot powered by its Alexa smart home technology. This can be controlled remotely when you are away from home to check on pets, people or home security. It sends owners a notification when it detects anything unusual.[54]
subsidiaries
Amazon has over 40 subsidiaries, including Amazon Web Services, Audible, Diapers.com, Goodreads, IMDb, Kiva Systems (now Amazon Robotics), Shopbop, Teachstreet, Twitch, Zappos, and Zoox.[55]
A9.com
A9.com, a company focused on research and development of innovative technologies, has been a subsidiary since 2003.[56]
Amazon Maritime
Amazon Maritime, Inc. is licensed by the Federal Maritime Commission to operate as a Non-Vessel-Owning Common Carrier (NVOCC), allowing the company to manage its shipments from China to the United States.[57]
Annapurna Laboratories
In January 2015, Amazon Web Services acquired Annapurna Labs, an Israel-based microelectronics company, reportedly for $350-$370 million.[58][59][60]
Audible.com
Audible.com is a seller and producer of spoken audio entertainment, information and educational programs on the Internet. Audible sells digital audio books, radio and television programs, and audio versions of magazines and newspapers. Through its production arm, Audible Studios, Audible has also become the world’s largest producer of downloadable audio books. On January 31, 2008, Amazon announced it would buy Audible for approximately $300 million. The deal closed in March 2008 and Audible became a subsidiary of Amazon.[61]
Beijing Century Joyo courier services
Beijing Century Joyo Courier Services is a subsidiary of Amazon and has applied for a freight forwarding license from the US Maritime Commission. Amazon is also expanding its trucking and air freight logistics to potentially compete with UPS and FedEx.[62][63]
Brilliance audio
Brilliance Audio is an audio book publisher founded in 1984 by Michael Snodgrass in Grand Haven, Michigan.[64] The company produced its first 8 audio tracks in 1985.[64] The company was bought by Amazon in 2007 for an undisclosed amount.[65][66] At the time of the acquisition, Brilliance was producing 12-15 new titles per month.[66] It operates as an independent company within Amazon.
In 1984, Brilliance Audio invented a technique to record twice as much on the same cassette.[67] The technique involved recording on each of the two channels of each stereo track.[67] He is credited with revolutionizing the burgeoning audiobook market in the mid-1980s, making unabridged books affordable.[67]
comixology
ComiXology is a cloud-based digital comic platform with over 200 million comic downloads (as of September 2013). It offers a selection of more than 40,000 comics and graphic novels on Android, iOS, Fire OS and Windows 8 devices and via a web browser. Amazon bought the company in April 2014.[68]
CreateSpace
CreateSpace, which provides self-publishing services for independent content creators, publishers, film studios and music labels, became a subsidiary in 2009.[69][70]
Ero
Eero is an electronics company specializing in mesh networking WiFi devices, founded as a 2014 startup by Nick Weaver, Amos Schallich, and Nate Hardison to simplify and innovate the smart home.[71] Eero was acquired by Amazon in 2019 for $97 million.[72] Eero continues to operate under its banner and tout its commitment to privacy, despite early concerns about the company’s acquisition.[73]
Goodreads
Goodreads is a social cataloging website founded in December 2006 and launched in January 2007 by Otis Chandler, a software developer and entrepreneur, and Elizabeth Khuri. The site allows individuals to freely search Goodreads’ extensive, user-populated database of books, notes and reviews. Users can login and register books to create library catalogs and reading lists. They can also create their groups with book suggestions and discussions. As of December 2007, the site had over 650,000 members and over a million books added. Amazon bought the company in March 2013.[74]
Health Navigator
In October 2019, Amazon completed the acquisition of Health Navigator, a startup developing APIs for online health services. The startup will become part of Amazon Care, the company’s employee healthcare service. This follows the 2018 purchase of PillPack for less than $1 billion, which was also included in Amazon Care.[75]
jungle
Junglee is a former Amazon online shopping service that allowed customers to search for products from online and offline retailers in India. Junglee started out as a virtual database used to extract information from the Internet and deliver it to enterprise applications. Moving forward, Junglee began using its database technology to create a single window marketplace on the Internet, listing every item from every supplier for sale. Web shoppers could find, compare, and transact millions of products from across the Internet mall through a single window.[76]
Amazon acquired Junglee in 1998 and the Junglee.com website was launched in India in February 2012[77] as a comparison shopping website. It curated and enabled searches for a variety of products including clothing, electronics, toys, jewelry and video games from thousands of online and offline sellers. Millions of products can be searched, the customer selects a price and is then directed to a seller. In November 2017, Amazon closed Junglee.com and the former domain currently redirects to Amazon India.[78]
Kuiper systems
Kuiper Systems LLC, is an Amazon subsidiary formed to provide a broadband satellite internet constellation with an announced 3,236 satellites in low earth orbit to provide satellite-based internet connectivity.[79][80][81]
Lab126
Lab126, developer of integrated consumer electronics such as the Kindle, became a subsidiary in 2004.[82]
ring
Ring is a home automation company founded in 2013 by Jamie Siminoff. It’s primarily known for its WiFi-powered smart doorbells, but it also makes other devices like security cameras. Amazon bought Ring for $1 billion in 2018.[83]
shelfari
Shelfari was a social book cataloging website. Shelfari users created virtual bookshelves of the titles they owned or had read and they could rate, review, tag and discuss their books. Users could also create groups that other members could join, create discussions and talk about books or other topics. Recommendations for books to read can be sent to friends on the site. Amazon bought the company in August 2008.[74] Shelfari continued to function as an independent social book network within Amazon until January 2016, when Amazon announced it was merging Shelfari with Goodreads and closing Shelfari.
souk
Souq.com was the largest e-commerce platform in the Arab world. The company was founded in Dubai, United Arab Emirates in 2005 and serves several areas in the Middle East.[86] On March 28, 2017, Amazon acquired Souq.com for $580 million.[87] The company was renamed Amazon and its infrastructure was used to expand Amazon’s online platform in the Middle East.[88]
Pull out
Twitch is a video live streaming platform primarily geared towards video game content. The service was initially founded as a spin-off of a general interest streaming service called Justin.tv. Its prominence was eclipsed by that of Twitch, and Justin.tv was eventually shut down by its parent company in August 2014 to focus solely on Twitch.[89] Later that month, Twitch was acquired by Amazon for $970 million.[90] Through Twitch, Amazon also owns Curse, Inc., a video game community operator and provider of gaming VoIP services.[91] Since the acquisition, Twitch began selling games directly through the platform[92] and began offering special features for Amazon Prime subscribers.[93]
The site’s rapid growth was fueled primarily by exposure to major esports competitions on the service, leading to Rod Breslau, senior esports editor at GameSpot, dubbing the service “the ESPN of esports.”[94] As of 2015, the service had over 1.5 million channels and 100 million monthly viewers.[95]
On August 10, 2020, Amazon announced the rebranding of Twitch Prime, the live streaming site, renaming it Prime Gaming in a bid to crack the video game market after a big-budget game failed. With Twitch Prime, users get a free Twitch subscription with free games from small studios and discounts on bigger titles like Grand Theft Auto and League of Legends.[96]
On November 2nd, 2020, Twitch announced a flagship virtual conference, naming it GlitchCon instead of TwitchCon, to be held on November 14th. The main goal of the conference will be to bring their diverse, diverse communities of streamers and fans together where they can be real confidants.[97]
Whole Foods Market
Whole Foods Market is an American supermarket chain that only offers groceries without artificial preservatives, colors, flavors, sweeteners and hydrogenated fats.[98]
Amazon acquired Whole Foods for $13.7 billion in August 2017.[99][100][9]
Miscellaneous
Amazon is also investing in renewable energy and plans to expand its position in the Canadian market by investing in a new facility in Alberta.[101]
supply chain
Amazon first started its distribution network in 1997 with two fulfillment centers in Seattle and New Castle, Delaware. Amazon has multiple types of distribution facilities, including cross-dock centers, fulfillment centers, sorting centers, delivery stations, Prime Now hubs, and Prime Air hubs. There are 75 fulfillment centers and 25 sorting centers with over 125,000 employees.[102][103] Employees are responsible for five basic tasks: unpacking and incoming goods inspection; storing goods and recording their location; picking goods from their computer stored locations to assemble a single shipment; sorting and packing orders; and shipping. A computer plays a key role here, recording the location of the goods and showing the pickers the route: The employees wear handheld computers that communicate with the central computer and monitor their progress. Some warehouses are partially automated with systems from Amazon Robotics.
In September 2006, Amazon launched a program called FBA (Fulfillment By Amazon) that allowed it to handle the warehousing, packaging, and distribution of products and services for small sellers.[104]
website
The amazon.com domain attracted at least 615 million visitors annually through 2008;[106] as of early 2016, over 130 million customers visited the US site each month.[107] The company has invested heavily in server capacity for its website, particularly to handle excessive traffic during the Christmas holiday period.[108] According to Alexa Internet Rankings, amazon.com is the third most popular website in the United States and the eleventh most popular website worldwide.[109]
The results generated by Amazon’s search engine are driven in part by advertising fees.[110] The company’s localized storefronts, which vary in selection and prices, differ by top-level domain and country code:
Region Country Domain Name Since Notes Africa Egypt amazon.eg September 2021 America Brazil amazon.com.br December 2012 Canada amazon.ca June 2002 Mexico amazon.com.mx August 2013 USA amazon.com July 1995 Asia China amazon.cn September 2004 India amazon .in June 2013 Japan amazon.co.jp November 2000 Singapore amazon.sg July 2017 United Arab Emirates amazon.ae May 2019 Saudi Arabia amazon.sa June 2020 Europe France amazon.fr August 2000 Germany amazon.de October 1998 Italy amazon . it November 2010 Netherlands amazon.nl November 2014 Books & e-books only (plus reader), full shop as of March 2020[111][112][113] Poland amazon.pl March 2021 Spain amazon.es September 2011 Sweden amazon. se October 2020 Turkey amazon.com.tr September 2018 United Kingdom amazon.co.uk October 1998 Oceania Australia amazon.com.au November 2017
reviews
Amazon allows users to submit reviews on each product’s website. Reviewers must rate the product on a rating scale of one to five stars. Amazon offers a reviewer badging option that shows the reviewer’s real name (based on verification of a credit card account) or that the reviewer is one of the top reviewers by popularity. On December 16, 2020, Amazon removed the ability for sellers and customers to comment on product reviews and purged their websites from all posted product review comments. In an email to sellers, Amazon justified the removal of this feature: “…the comment feature on customer reviews was rarely used.” The remaining response options for the rating are to indicate whether the reader finds the rating helpful or to report that it violates Amazon policies (Abuse). When a review gets enough “helpful” hits, it appears on the product’s front page. In 2010, Amazon was named the largest single source of internet consumer reviews.[114]
When publishers asked Bezos why Amazon would publish negative reviews, he defended the practice, claiming that Amazon.com “takes a different approach…we want to make every book available — the good, the bad, and the ugly…let the truth.” go”.[115]
There have been cases where PR companies have written and published positive reviews on behalf of their clients[116] and there have been cases where authors have used pseudonyms to leave negative reviews of their competitors’ works.
content search
“Search Inside the Book” is a feature that allows customers to search the full text of many books in the catalog by keyword.[117][118] The feature launched on October 23, 2003 with 120,000 titles (or 33 million pages of text).[119]
Third party providers
Amazon derives much of its revenue (around 40% in 2008) from third-party sellers selling products on Amazon.[120] Affiliates earn a commission for referring customers to Amazon by placing links to Amazon on their websites when the referral results in a sale. Amazon has “over 900,000 members” in its affiliate programs worldwide.[121] As of mid-2014, the Amazon affiliate program is used by 1.2% of all websites and is the second most popular advertising network after Google Ads.[122] It is commonly used by websites and non-profit organizations to provide backers with a way to earn them a commission.[123]
Employees can access the Amazon catalog directly on their websites using the Amazon Web Services (AWS) XML service. A new affiliate product, aStore, allows partners to embed or link to a subset of Amazon products on another website. In June 2010, Amazon Seller Product Suggestions (rumored to be called “Project Genesis” internally) was launched to provide sellers with more transparency by recommending certain products to third parties for sale on Amazon. Suggested products are based on customers’ browsing history.[124] In 2019, Amazon opened a larger local online store in Singapore to expand its product selection in the face of increasing competition from competitors in the region.[125]
In July 2019, the 3rd U.S. City Court of Appeals in Philadelphia that Amazon can be held liable for incorrect sales to third parties.[126] The decision contradicted a previous lower court ruling that favored Amazon. Heather Oberdorf sued the company in 2016 over a broken dog leash that caused permanent vision loss in one eye. If upheld, the decision would expose Amazon and similar platform companies to strict liability for defective products, representing a major change in the law.[127] The panel sent the case back to the lower court to determine if the line was defective.[128]
Amazon sales rank
Amazon Selling Rank (ASR) indicates the popularity of a product sold in any Amazon locale. It’s a relative popularity indicator that updates every hour. In fact, it is a “best seller list” for the millions of products Amazon stocks.[129] While ASR has no direct impact on a product’s sale, it is used by Amazon to determine which products to include on its bestseller lists.[129] Products appearing in these lists enjoy additional exposure on the Amazon website and this can lead to an increase in sales. In particular, products that experience large leaps (up or down) in their sales ranks may be included in Amazon’s lists of “Mover and Shakers”; such a listing provides additional exposure that could lead to an increase in sales.[130] For reasons of competition, Amazon does not publish actual sales figures. However, Amazon has now begun releasing point-of-sale data to verified authors via the Nielsen BookScan service.[131] While ASR has been the source of much speculation from publishers, manufacturers, and marketers, Amazon itself does not release details of its algorithm used to calculate sales rank. Some companies have analyzed Amazon sales data to produce sales estimates based on ASR,[132] although Amazon states:
Bitte denken Sie daran, dass unsere Zahlen zum Verkaufsrang lediglich als Richtlinie von allgemeinem Interesse für den Kunden und nicht als definitive Verkaufsinformationen für Verlage gedacht sind – wir gehen davon aus, dass Sie diese Informationen regelmäßig von Ihren Vertriebsquellen erhalten. Amazon.com Hilfe[133]
Verkaufsstrategie auf mehreren Ebenen
Amazon verfolgt eine mehrstufige E-Commerce-Strategie. Amazon konzentrierte sich zunächst auf Business-to-Consumer-Beziehungen zwischen sich selbst und seinen Kunden und Business-to-Business-Beziehungen zwischen sich und seinen Lieferanten und ging dann dazu über, Kunden-zu-Kunden mit dem Amazon Marketplace zu erleichtern, der als Vermittler fungiert, um Transaktionen zu erleichtern . Das Unternehmen lässt jeden über seine Plattform fast alles verkaufen. Zusätzlich zu einem Affiliate-Programm, mit dem jeder Amazon-Links posten und eine Provision auf Click-Through-Verkäufe verdienen kann, gibt es jetzt ein Programm, mit dem diese Affiliates ganze Websites auf der Grundlage der Amazon-Plattform erstellen können.[134]
Einige andere große E-Commerce-Verkäufer verwenden Amazon, um ihre Produkte zusätzlich zum Verkauf über ihre Websites zu verkaufen. Die Verkäufe werden über Amazon.com abgewickelt und landen zur Abwicklung und Auftragserfüllung bei einzelnen Verkäufern, und Amazon vermietet Flächen für diese Einzelhändler. Kleine Verkäufer von gebrauchten und neuen Waren gehen auf Amazon Marketplace, um Waren zum Festpreis anzubieten.[135]
Im November 2015 eröffnete Amazon einen physischen Amazon Books Store im University Village in Seattle. Das Geschäft ist 5.500 Quadratmeter groß und die Preise für alle Produkte stimmen mit denen auf seiner Website überein.[136] Amazon wird 2017 seinen zehnten physischen Buchladen eröffnen;[137] Medienspekulationen deuten darauf hin, dass Amazon plant, schließlich 300 bis 400 Buchhandlungen im ganzen Land zu eröffnen.[136]
Im Juni 2018 wurde berichtet, dass Amazon die Eröffnung stationärer Buchhandlungen in Deutschland plante.[138]
Im September 2020 startete Amazon Luxury Stores auf seiner mobilen App, wo Oscar de la Renta das erste und einzige Label wurde, das mit dem Unternehmen zusammenarbeitet.[139]
finance
Amazon.com ist in erster Linie eine Einzelhandelswebsite mit einem Verkaufserlösmodell; Amazon nimmt einen kleinen Prozentsatz des Verkaufspreises jedes Artikels, der über seine Website verkauft wird, und ermöglicht es Unternehmen gleichzeitig, für ihre Produkte zu werben, indem sie dafür bezahlen, dass sie als vorgestellte Produkte aufgeführt werden.[140] Ab 2018 belegt Amazon.com den 8. Platz in der Fortune-500-Rangliste der größten US-amerikanischen Unternehmen nach Gesamtumsatz.[141]
Für das Geschäftsjahr 2021 meldete Amazon einen Gewinn von 33,36 Milliarden US-Dollar bei einem Jahresumsatz von 469,82 Milliarden US-Dollar, was einer Steigerung von 21,7 % gegenüber dem vorherigen Haushaltszyklus entspricht. Seit 2007 stieg der Umsatz von 14,835 Mrd. auf 469,822 Mrd. aufgrund der anhaltenden Geschäftsexpansion.[142]
Die Marktkapitalisierung von Amazon stieg Anfang Februar 2020 nach der Bekanntgabe der Ergebnisse des vierten Quartals 2019 erneut auf über 1 Billion US-Dollar.[143]
Jahresumsatz[144]
in Mio. US$ Nettoeinkommen
in Mio. US$ Gesamtvermögen
in Mio. US$ Mitarbeiter 1995[145] 0,5 −0,3 1,1 1996[145] 16 −6 8 1997[145] 148 −28 149 614 1998[146] 610 −124 648 2.100 1999[146] 1.639 −720 2.466 2060[0] 2,761 −1,411 2,135 9,000 2001[146] 3,122 −567 1,638 7,800 2002[146] 3,932 −149 1,990 7,500 2003[147] 5,263 35 2,162 7,800 2004[147] 6,921 588 3,248 9,000 2005[147] 8,490 359 3,696 12,000 2006[147 ] 10,711 190 4.363 13.900 2007 [147] 14.835 476 6,485 17.000 2008 [148] 19.166 645 8.314 20.700 2009 [149] 24959 902 13.813 24.300 [150] [1509,2073). −39 32,555 88,400 2013[153] 74,452 274 40,159 117,300 2014[154] 88,988 −241 54,505 154,100 2015[155] 107,006 596 64,747 230,800 2016[156] 135,987 2,371 83,402 341,400 2017[157] 177,866 3,033 131,310 566,000 2018[158] 232,887 10.073 162.648 647.500 2019[159] 280.522 11.588 225.248 798.000 2020[160] 386.064 21.331 321.195 1.298.000 2021[1] 469.822 469.822 33
Kontroversen
Since its founding, the company has attracted criticism and controversy for its actions, including: supplying law enforcement with facial recognition surveillance tools;[161] forming cloud computing partnerships with the CIA;[162] leading customers away from bookshops;[163] adversely impacting the environment;[164] placing a low priority on warehouse conditions for workers; actively opposing unionization efforts;[165] remotely deleting content purchased by Amazon Kindle users; taking public subsidies; seeking to patent its 1-Click technology; engaging in anti-competitive actions and price discrimination;[23][24] and reclassifying LGBT books as adult content.[166][167] Criticism has also concerned various decisions over whether to censor or publish content such as the WikiLeaks website, works containing libel and material facilitating dogfight, cockfight, or pedophile activities. In December 2011, Amazon faced a backlash from small businesses for running a one-day deal to promote its new Price Check app. Shoppers who used the app to check prices in a brick-and-mortar store were offered a 5% discount to purchase the same item from Amazon.[168] Companies like Groupon, eBay and Taap.it countered Amazon’s promotion by offering $10 off from their products.[169][170]
The company has also faced accusations of putting undue pressure on suppliers to maintain and extend its profitability. One effort to squeeze the most vulnerable book publishers was known within the company as the Gazelle Project, after Bezos suggested, according to Brad Stone, “that Amazon should approach these small publishers the way a cheetah would pursue a sickly gazelle.”[110] In July 2014, the Federal Trade Commission launched a lawsuit against the company alleging it was promoting in-app purchases to children, which were being transacted without parental consent.[171] In 2019, Amazon banned selling skin-lightening and racist products that might affect the consumer’s health.[172] In 2022, a lawsuit filed by state attorney-general Letitia James was dismissed by the New York state court of appeals.[173]
Environmental impact
In 2018, Amazon emitted 44.4 million metric tons of CO 2 .[174]
In November 2018, a community action group opposed the construction permit delivered to Goodman Group for the construction of a 160,000 square metres (1,700,000 sq ft) logistics platform Amazon will operate at Lyon–Saint-Exupéry Airport. In February 2019, Étienne Tête filed a request on behalf of a second regional community action group asking the administrative court to decide whether the platform served a sufficiently important public interest to justify its environmental impact. Construction has been suspended while these matters are decided.[164]
In September 2019, Amazon workers organized a walk-out as part of the Global Climate Strike.[175][176] An internal group called Amazon Employees for Climate Justice said over 1,800 employees in 25 cities and 14 countries committed to participating in the action to protest Amazon’s environmental impact and inaction to climate change.[175] This group of workers petitioned Jeff Bezos and Amazon with three specific demands: to stop donating to politicians and lobbyists that deny climate change, to stop working with fossil fuel companies to accelerate oil and gas extraction, and to achieve zero carbon emissions by 2030.[177][176]
Amazon has introduced the Shipment Zero program, however, Shipment Zero has only committed to reducing 50% of its shipments to net-zero by 2030. Also, even that 50% does not necessarily mean a decrease in emissions compared to current levels given Amazon’s rate of growth in orders.[178]
That said, Amazon’s CEO has also signed the Climate Pledge, in which Amazon would meet the Paris climate agreement goals 10 years ahead of schedule, and would be carbon-neutral by 2040. Besides this pledge, it also ordered 100,000 electric delivery trucks from Rivian.[179] In September 2021, signatories of Amazon Environmental Pledge reached 200.[180] According to the report, signatories of pledge are from 16 countries, 25 industries.[181]
Amazon funds both climate denial groups including the Competitive Enterprise Institute and politicians denying climate change including Jim Inhofe.[182][183]
Amazon considered making an option for Prime customers to have packages delivered at the most efficient and environmentally-friendly time (allowing the company to combine shipments with the same destination) but decided against it out of fear customers might reduce purchases.[184] Since 2019, the company has instead offered customers an “Amazon Day” option, where all orders are delivered on the same day, emphasizing customer convenience, and it occasionally offers Prime customers credits in return for selecting slower and less expensive shipping options.[184]
In May 2022, Amazon announced a $10.6 million commitment to help build and renovate 130 affordable homes with Metropolitan Development and Housing Agency (MDHA) and support the social work of the local nonprofit CrossBridge in Nashville. Since 2020, amazon has committed more than $94 million to affordable housing projects in Nashville. The commitment is part of the Amazon Housing Equity Fund, a $2 billion commitment to create and preserve 20,000 affordable homes.[185]
The Solimo Strategy
In October 2021, based on several leaked internal documents, Reuters reported[186] that Amazon systematically harvested and studied data about their sellers’ products’ market performance, and used those data to identify lucrative markets and ultimately launch Amazon’s replacement products in India. The data included information about returns, the sizing of clothing down to the neck circumference and sleeve length, and the volume of product views on their website. Rivals’ market performance data are not available to Amazon’s sellers. The strategy also involved tweaking the search results to favor Amazon’s knock-off products. The Solimo Strategy’s impact had a reach well beyond India: hundreds of Solimo branded household items, from multivitamins to coffee pods, are available in the US. One of the victims of the Solimo Strategy is the clothing brand John Miller, owned by India’s ‘retail king’ Kishore Biyani.
Selling counterfeit, unsafe and discarded items
The selling of counterfeit products by Amazon has attracted widespread notice, with both purchases marked as being fulfilled by third parties and those shipped directly from Amazon warehouses being found to be counterfeit. This has included some products sold directly by Amazon itself and marked as “ships from and sold by Amazon.com”.[187] Counterfeit charging cables sold on Amazon as purported Apple products have been found to be a fire hazard.[188][189] Such counterfeits have included a wide array of products, from big ticket items to every day items such as tweezers, gloves,[190] and umbrellas.[191] More recently, this has spread to Amazon’s newer grocery services.[192] Counterfeiting was reported to be especially a problem for artists and small businesses whose products were being rapidly copied for sale on the site.[193]
One Amazon business practice that encourages counterfeiting is that, by default, seller accounts on Amazon are set to use “commingled inventory”. With this practice, the goods that a seller sends to Amazon are mixed with those of the producer of the product and with those of all other sellers that supply what is supposed to be the same product.[194]
In June 2019, BuzzFeed reported that some products identified on the site as “Amazon’s choice” were low quality, had a history of customer complaints, and exhibited evidence of product review manipulation.[195]
In August 2019, The Wall Street Journal reported that they had found more than 4,000 items for sale on Amazon’s site that had been declared unsafe by federal agencies, had misleading labels or had been banned by federal regulators.[196]
In the wake of the WSJ investigation, three U.S. senators – Richard Blumenthal, Ed Markey, and Bob Menendez – sent an open letter to Jeff Bezos demanding him to take action about the selling of unsafe items on the site. The letter said that “Unquestionably, Amazon is falling short of its commitment to keeping safe those consumers who use its massive platform.”[197] The letter included several questions about the company’s practices and gave Bezos a deadline to respond by September 29, 2019, saying “We call on you to immediately remove from the platform all the problematic products examined in the recent WSJ report; explain how you are going about this process; conduct a sweeping internal investigation of your enforcement and consumer safety policies; and institute changes that will continue to keep unsafe products off your platform.”[197] Earlier in the same month, senators Blumenthal and Menendez had sent Bezos a letter about the BuzzFeed report.[197]
In December 2019, The Wall Street Journal reported that some people were literally retrieving trash out of dumpsters and selling it as new products on Amazon. The reporters ran an experiment and determined that it was easy for a seller to set up an account and sell cleaned up junk as new products. In addition to trash, sellers were obtaining inventory from clearance bins, thrift stores, and pawn shops.[198][199]
In August 2020, an appeals court in California ruled that Amazon can be held liable for unsafe products sold on its website. A Californian had bought a replacement laptop battery that caught fire and caused her to sustain third-degree burns.[200]
Rigged search results
Reuters has reported[186] that Amazon has rigged its product search results to favor its brand in India. According to the article, leaked internal strategy documents show that Amazon has systematically manipulated its search results such that Amazon’s brand products appear in the first three search results, leading customers to purchase those instead of other sellers’ products on the platform. The company employed two tactics: search seeding and search sparkles. By search seeding, Amazon boosted the rankings of its own branded goods. By search sparkles, the company inserted promotions of their brands into broad category searches.
Tax avoidance
Amazon’s tax affairs were investigated in China, Germany, Poland, South Korea, France, Japan, Ireland, Singapore, Luxembourg, Italy, Spain, United Kingdom, United States, and Portugal.[201] According to a report released by Fair Tax Mark in 2019, Amazon is the worst offender of tax avoidance, having paid a 12% effective tax rate between 2010 and 2018, in contrast with 35% corporate tax rate in the US during the same period. Amazon countered that it had a 24% effective tax rate during the same period.[202]
In early 2018, President Donald Trump repeatedly criticized Amazon’s use of the United States Postal Service and its prices for the delivery of packages, stating, “I am right about Amazon costing the United States Post Office massive amounts of money for being their Delivery Boy,” Trump tweeted. “Amazon should pay these costs (plus) and not have them bourne [sic] by the American Taxpayer.”[203] Amazon’s shares fell by 6 percent as a result of Trump’s comments. Shepard Smith of Fox News disputed Trump’s claims and pointed to evidence that the USPS was offering below-market prices to all customers with no advantage to Amazon. However, analyst Tom Forte pointed to the fact that Amazon’s payments to the USPS are not made public and that their contract has a reputation for being “a sweetheart deal”.[204][205]
Throughout the summer of 2018, Vermont Senator Bernie Sanders criticized Amazon’s wages and working conditions in a series of YouTube videos and media appearances. He also pointed to the fact that Amazon had paid no federal income tax in the previous year.[206] Sanders solicited stories from Amazon warehouse workers who felt exploited by the company.[207] One such story, by James Bloodworth, described the environment as akin to “a low-security prison” and stated that the company’s culture used an Orwellian newspeak.[208] These reports cited a finding by New Food Economy that one third of fulfilment center workers in Arizona were on the Supplemental Nutrition Assistance Program (SNAP).[209] Responses by Amazon included incentives for employees to tweet positive stories and a statement which called the salary figures used by Sanders “inaccurate and misleading”. The statement also charged that it was inappropriate for him to refer to SNAP as “food stamps”.[207] On September 5, 2018, Sanders along with Ro Khanna introduced the Stop Bad Employers by Zeroing Out Subsidies (Stop BEZOS) Act aimed at Amazon and other alleged beneficiaries of corporate welfare such as Walmart, McDonald’s and Uber.[210] Among the bill’s supporters were Tucker Carlson of Fox News and Matt Taibbi who criticized himself and other journalists for not covering Amazon’s contribution to wealth inequality earlier.[211][212]
On October 2, 2018, Amazon announced that its minimum wage for all American employees would be raised to $15 per hour. Sanders congratulated the company for making this decision.[213]
Opposition to trade unions
A sticker expressing an anti-Amazon message is pictured on the back of a street sign in Seattle.
Amazon has opposed efforts by trade unions to organize in both the United States and the United Kingdom. In 2001, 850 employees in Seattle were laid off by Amazon.com after a unionization drive. The Washington Alliance of Technological Workers (WashTech) accused the company of violating union laws and claimed Amazon managers subjected them to intimidation and heavy propaganda. Amazon denied any link between the unionization effort and layoffs.[214] Also in 2001, Amazon.co.uk hired a US management consultancy organization, The Burke Group, to assist in defeating a campaign by the Graphical, Paper and Media Union (GPMU, now part of Unite the Union) to achieve recognition in the Milton Keynes distribution depot. It was alleged that the company victimized or sacked four union members during the 2001 recognition drive and held a series of captive meetings with employees.[215]
An Amazon training video that was leaked in 2018 stated “We are not anti-union, but we are not neutral either. We do not believe unions are in the best interest of our customers or shareholders or most importantly, our associates.” The video also encouraged to report “warning signs” of potential worker organization, which included workers using words like “living wage”, employees “suddenly hanging out together” as well as workers showing “unusual interest in policies, benefits, employee lists, or other company information”.[216][217] Two years later, it was found that Whole Foods was using a heat map to track which stores had the highest levels of pro-union sentiment. Factors including low racial diversity, proximity to other unions, high poverty levels in the surrounding community and calls to the National Labor Relations Board were named as contributors to “unionization risk”.[218]
In early 2020, Amazon internal documents were leaked, which said that Whole Foods had been using an interactive heat map to monitor its 510 locations across the U.S. and assign each store a unionization risk score based on such criteria as employee loyalty, turnover rate, and racial diversity. Data collected in the heat map suggest that stores with low racial and ethnic diversity, especially those located in poor communities, were more likely to unionize.[219][220]
National Labor Relations Board determined that Amazon illegally fired two employees in retaliation for efforts to organize workers.[221] In April 2021, after a majority of workers in Bessemer, Alabama voted against joining the Retail, Wholesale and Department Store Union, the union asked for a hearing with the NLRB to determine whether the company created “an atmosphere of confusion, coercion and/or fear of reprisals” ahead of the union vote.[222]
In April 2022, Amazon workers in Staten Island voted to form Amazon Labor Union, the company’s first legally recognized union.[223][224][225] In that same month, The Intercept reported on Amazon’s planned internal messaging app that would ban words like “union”, “living wage”, “freedom”, “pay raise” or “restrooms”.[226][227]
Working conditions
Former employees, current employees, the media, and politicians have criticized Amazon for poor working conditions at the company.[228][229][230] In 2011, it was publicized that workers had to carry out tasks in 100 °F (38 °C) heat at the Breinigsville, Pennsylvania warehouse. As a result of these conditions, employees became extremely uncomfortable and suffered from dehydration and collapse. Loading-bay doors were not opened to allow in fresh air because of concerns over theft.[231] Amazon’s initial response was to pay for an ambulance to sit outside on call to cart away overheated employees.[231] The company eventually installed air conditioning at the warehouse.[232]
Some workers, “pickers”, who travel the building with a trolley and a handheld scanner “picking” customer orders, can walk up to 15 miles (24 km) during their workday and if they fall behind on their targets, they can be reprimanded. The handheld scanners give real-time information to the employee on how quickly or slowly they are working; the scanners also serve to allow Team Leads and Area Managers to track the specific locations of employees and how much “idle time” they gain when not working.[233][234]
In a German television report broadcast in February 2013, journalists Diana Löbl and Peter Onneken conducted a covert investigation at the distribution center of Amazon in the town of Bad Hersfeld in the German state of Hessen. The report highlights the behavior of some of the security guards, themselves being employed by a third-party company, who apparently either had a neo-Nazi background or deliberately dressed in neo-Nazi apparel and who were intimidating foreign and temporary female workers at its distribution centers. The third-party security company involved was delisted by Amazon as a business contact shortly after that report.[235][236][237][238]
In March 2015, it was reported in The Verge that Amazon would be removing non-compete clauses of 18 months in length from its US employment contracts for hourly-paid workers, after criticism that it was acting unreasonably in preventing such employees from finding other work. Even short-term temporary workers have to sign contracts that prohibit them from working at any company where they would “directly or indirectly” support any good or service that competes with those they helped support at Amazon, for 18 months after leaving Amazon, even if they are fired or made redundant.[239][240]
A 2015 front-page article in The New York Times profiled several former Amazon employees[241] who together described a “bruising” workplace culture in which workers with illness or other personal crises were pushed out or unfairly evaluated.[242] Bezos responded by writing a Sunday memo to employees,[243] in which he disputed the Times’s account of “shockingly callous management practices” that he said would never be tolerated at the company.[242]
To boost employee morale, on November 2, 2015, Amazon announced that it would be extending six weeks of paid leave for new mothers and fathers. This change includes birth parents and adoptive parents and can be applied in conjunction with existing maternity leave and medical leave for new mothers.[244]
In mid-2018, investigations by journalists and media outlets such as The Guardian reported poor working conditions at Amazon’s fulfillment centers.[245][246] Later in 2018, another article exposed poor working conditions for Amazon’s delivery drivers.[247]
In response to criticism that Amazon does not pay its workers a livable wage, Jeff Bezos announced beginning November 1, 2018, all US and UK Amazon employees will earn a $15 an hour minimum wage.[248] Amazon will also lobby to make $15 an hour the federal minimum wage.[249] At the same time, Amazon also eliminated stock awards and bonuses for hourly employees.[250]
On Black Friday 2018, Amazon warehouse workers in several European countries, including Italy, Germany, Spain, and the United Kingdom, went on strike to protest inhumane working conditions and low pay.[251]
The Daily Beast reported in March 2019 that emergency services responded to 189 calls from 46 Amazon warehouses in 17 states between the years 2013 and 2018, all relating to suicidal employees. The workers attributed their mental breakdowns to employer-imposed social isolation, aggressive surveillance, and the hurried and dangerous working conditions at these fulfillment centers. One former employee told The Daily Beast “It’s this isolating colony of hell where people having breakdowns is a regular occurrence.”[252]
On July 15, 2019, during the onset of Amazon’s Prime Day sale event, Amazon employees working in the United States and Germany went on strike in protest of unfair wages and poor working conditions.[253][254]
In August 2019, the BBC reported on Amazon’s Twitter ambassadors. Their constant support for and defense of Amazon and its practices have led many Twitter users to suspect that they are in fact bots, being used to dismiss the issues affecting Amazon workers.[255] In March 2021, a flurry of new ambassador accounts claiming to be employees defended the company against a unionization drive, in some cases making the false claim that there was no way to opt-out of union dues. Amazon confirmed at least one was fake, and Twitter shut down several for violating its terms of use.[256]
In March 2020, during the coronavirus outbreak when the government instructed companies to restrict social contact, Amazon’s UK staff was forced to work overtime to meet the demand spiked by the disease. A GMB spokesperson said the company had put “profit before safety”.[257] GMB has continued to raise concerns regarding “gruelling conditions, unrealistic productivity targets, surveillance, bogus self-employment and a refusal to recognise or engage with unions unless forced”, calling for the UK government and safety regulators to take action to address these issues.[258]
In its 2020 statement to its US shareholders, Amazon stated that “we respect and support the Core Conventions of the International Labour Organization (ILO), the ILO Declaration on Fundamental Principles and Rights at Work, and the United Nations Universal Declaration of Human Rights”. Operation of these Global Human Rights Principles has been “long-held at Amazon, and codifying them demonstrates our support for fundamental human rights and the dignity of workers everywhere we operate”.[259]
On November 27, 2020, Amnesty International said, workers working for Amazon have faced great health and safety risks since the start of the COVID-19 pandemic. On Black Friday, one of Amazon’s busiest periods, the company failed to ensure key safety features in France, Poland, the United Kingdom, and USA. Workers have been risking their health and lives to ensure essential goods are delivered to consumer doorsteps, helping Amazon achieve record profits.[260]
On January 6, 2021, Amazon said that it is planning to build 20,000 affordable houses by spending $2 billion in the regions where the major employments are located.[261]
On January 24, 2021, Amazon said that it was planning to open a pop-up clinic hosted in partnership with Virginia Mason Franciscan Health in Seattle in order to vaccinate 2,000 persons against COVID-19 on the first day.[262]
In February 2021, Amazon said that it was planning to put cameras in its delivery vehicles. Although many drivers were upset by this decision, Amazon said that the videos would only be sent in certain circumstances.[263]
Drivers have alleged they sometimes have to urinate and defecate in their vans as a result of pressure to meet quotas. This was denied in a tweet from the official Amazon News account saying: “You don’t really believe the peeing in bottles thing, do you? If that were true, nobody would work for us.” Amazon employees subsequently leaked an email to The Intercept[264] showing the company was aware its drivers were doing so. The email said: “This evening, an associate discovered human feces in an Amazon bag that was returned to station by a driver. This is the 3rd occasion in the last 2 months when bags have been returned to the station with poop inside.”[265] Amazon acknowledged the issue publicly after denying it at first.[266]
In July 2021, workers at the warehouse in New York City filed a complaint with the Occupational Safety and Health Administration which describes harsh 12-hour workdays with sweltering internal temperatures that resulted in fainting workers being carried out on stretchers. The complaint reads “internal temperature is too hot. We have no ventilation, dusty, dirty fans that spread debris into our lungs and eyes, are working at a non-stop pace and [we] are fainting out from heat exhaustion, getting nose bleeds from high blood pressure, and feeling dizzy and nauseous.” They add that many of the fans provided by the company don’t work, water fountains often lack water, and cooling systems are insufficient. Those filing the complaint are affiliated with the Amazon Labor Union group attempting to unionize the facility, which the company has been actively campaigning against. Similar conditions have been reported elsewhere, such as in Kent, Washington during the 2021 heat wave.[267][268]
Conflict of interest with the CIA and DOD
In 2013, Amazon secured a US$600 million contract with the CIA, which poses a potential conflict of interest involving the Bezos-owned The Washington Post and his newspaper’s coverage of the CIA.[269] Kate Martin, director of the Center for National Security Studies, said, “It’s a serious potential conflict of interest for a major newspaper like The Washington Post to have a contractual relationship with the government and the most secret part of the government.”[270] This was later followed by a US$10 billion contract with the U.S. Department of Defense.[162]
Seattle head tax and houselessness services
In May 2018, Amazon threatened the Seattle City Council over an employee head tax proposal that would have funded houselessness services and low-income housing. The tax would have cost Amazon about $800 per employee, or 0.7% of their average salary.[271] In retaliation, Amazon paused construction on a new building, threatened to limit further investment in the city, and funded a repeal campaign. Although originally passed, the measure was soon repealed after an expensive repeal campaign spearheaded by Amazon.[272]
Nashville Operations Center of Excellence
The incentives given by the Metropolitan Council of Nashville and Davidson County to Amazon for their new Operations Center of Excellence in Nashville Yards, a site owned by developer Southwest Value Partners, have been controversial, including the decision by the Tennessee Department of Economic and Community Development to keep the full extent of the agreement secret.[273] The incentives include “$102 million in combined grants and tax credits for a scaled-down Amazon office building” as well as “a $65 million cash grant for capital expenditures” in exchange for the creation of 5,000 jobs over seven years.[273]
The Tennessee Coalition for Open Government called for more transparency.[273] Another local organization known as the People’s Alliance for Transit, Housing, and Employment (PATHE) suggested no public money should be given to Amazon; instead, it should be spent on building more public housing for the working poor and the homeless and investing in more public transportation for Nashvillians.[274] Others suggested incentives to big corporations do not improve the local economy.[275]
In November 2018, the proposal to give Amazon $15 million in incentives was criticized by the Nashville Firefighters Union and the Nashville chapter of the Fraternal Order of Police,[276] who called it “corporate welfare.”[277] In February 2019, another $15.2 million in infrastructure was approved by the council, although it was voted down by three council members, including Councilwoman Angie Henderson who dismissed it as “cronyism”.[278]
Facial recognition technology and law enforcement
While Amazon has publicly opposed secret government surveillance, as revealed by Freedom of Information Act requests it has supplied facial recognition support to law enforcement in the form of the Rekognition technology and consulting services. Initial testing included the city of Orlando, Florida, and Washington County, Oregon. Amazon offered to connect Washington County with other Amazon government customers interested in Rekognition and a body camera manufacturer. These ventures are opposed by a coalition of civil rights groups with concern that they could lead to an expansion of surveillance and be prone to abuse. Specifically, it could automate the identification and tracking of anyone, particularly in the context of potential police body camera integration.[161][279][280] Because of the backlash, the city of Orlando publicly stated it will no longer use the technology, but may revisit this decision at a later date.[281]
Access to NHS data
The UK government awarded Amazon a contract that gives the company free access to information about healthcare published by the UK’s National Health Service.[282] This will, for example, be used by Amazon’s Alexa to answer medical questions, although Alexa also uses many other sources of information. The material, which excludes patient data, could also allow the company to make, advertise and sell its products. The contract allows Amazon access to information on symptoms, causes, and definitions of conditions, and “all related copyrightable content and data and other materials”. Amazon can then create “new products, applications, cloud-based services and/or distributed software”, which the NHS will not benefit from financially. The company can also share the information with third parties. The government said that allowing Alexa devices to offer expert health advice to users will reduce pressure on doctors and pharmacists.[283]
Collection of data and surveillance
On February 17, 2020, a Panorama documentary broadcast by the BBC in the UK highlighted the amount of data collected by the company and the move into surveillance causing concerns of politicians and regulators in the US and Europe.[284][285]
Antitrust complaints
On June 11, 2020, the European Union announced that it will be pressing charges against Amazon over its treatment of third-party e-commerce sellers.[286]
In July 2020, Amazon along with other tech giants Apple, Google and Meta was accused of maintaining harmful power and anti-competitive strategies to quash potential competitors in the market.[287] The CEOs of respective firms appeared in a teleconference on July 29, 2020, before the lawmakers of the U.S. House Antitrust Subcommittee.[288] In October 2020, the antitrust subcommittee of the U.S. House of Representatives released a report accusing Amazon of abusing a monopoly position in e-commerce to unfairly compete with sellers on its platform.[289] In December 2019, the Competition Commission of India suspended an approval for the strategic takeover of Future Retail and levied a penaty of Rs 200 crores. The regulator discovered through internal emails of Amazon that it intended to acquire the company so that it can take advantage of foreign investment relaxations and not owing to its interest in the company. Amazon appealed this order in the Company tribunal. Later in March 2022, the CCI defended its order in court citing misrepresentation on the part of Amazon.[290][291]
Anti-vaccination and non-scientific cancer ‘cures’
Anti-vaccination and non-evidence-based cancer ‘cures’ have routinely appeared high in Amazon’s books and videos. This may be due to positive reviews posted by supporters of untested methods, or gaming of the algorithms by truther communities, rather than any intent on the company’s part.[292][293]
Wired magazine found that Amazon Prime Video was full of ‘pseudoscientific documentaries laden with conspiracy theories and pointing viewers towards unproven treatments’.[294]
US Rep. Adam Schiff (D-Calif.) expressed concern that Amazon was “surfacing and recommending products and content that discourage parents from vaccinating their children.” Amazon subsequently removed five anti-vaccination documentaries.[295] Amazon also removed 12 books that unscientifically claimed bleach could cure conditions including malaria and childhood autism. This followed an NBC News report about parents who used it in a misguided attempt to reverse their children’s autism.[296]
Response to COVID-19 pandemic
Hazard pay and overtime
Amazon introduced new policies to reward frontline workers for continuing to come into work during the crisis. One of these policies, announced on March 16, 2020, was a temporary $2-per-hour rise in pay. This policy expired in June 2020.[297] Amazon also announced a policy of unlimited, unpaid time off that lasted until April 30, 2020.[298] However, starting May 2, 2022, Amazon will end its paid time-off policy for its COVID-19 confirmed employees. Due to the availability of vaccines and guidance from U.S. Centers for Disease Control and Prevention, the company has decided to ease its COVID-19 policies.[299]
Additional hiring as a result of pandemic
In response to the COVID-19 pandemic, Amazon introduced temporary restrictions on the sale of non-essential goods. In March 2020, it hired some 100,000 more staff in the US to help deal with essential items such as food and medical equipment. It also reported that it was so busy that it was unable to bring onboard new customers and therefore had to have a waiting list. In April, the firm announced that it was going to hire up to 75,000 workers to help deal with increased demand.[300] In September 2020, the company announced it would hire an additional 100,000 workers in the United States and Canada.[301]
Employee protests during COVID-19
During the pandemic, there have been protests by the Amazon workers at warehouses in the US, France, and Italy. The BBC reported that there were confirmed coronavirus cases in more than 50 locations.[300] The reason for the protests is the company policy to “run normal shifts” despite many positive cases of the virus.[302] According to the UNI Global Union, “Amazon cannot act like this is business as usual. We are facing a deadly virus that has already taken the lives of thousands of people and paralyzed the world’s economy. If distribution centers are not safe for workers right now, they should be closed immediately.”[302] In Spain, the company has faced legal complaints over its policies.[303] Despite workers at 19 warehouses in the US have tested positive for COVID-19, Amazon did not shut down warehouses, only doing so when forced by the government or because of protests. A group of US Senators wrote an open letter to Bezos in March 2020, expressing concerns about worker safety.[304]
An Amazon warehouse protest on March 30, 2020, in Staten Island led to its organizer, Christian Smalls, being fired. Amazon defended the decision by saying that Smalls was supposed to be in self-isolation at the time and leading the protest put its other workers at risk.[303] Smalls has called this response “ridiculous”.[305] The New York state attorney general, Letitia James, is considering legal retaliation to the firing which she called “immoral and inhumane.”[303] She also asked the National Labor Relations Board to investigate Smalls’ firing. Smalls himself accuses the company of retaliating against him for organizing a protest.[305] At the Staten Island warehouse, one case of COVID-19 has been confirmed by Amazon; workers believe there are more, and say that the company has not cleaned the building, given them suitable protection, or informed them of potential cases.[304] Smalls added specifically that there are many workers there in risk categories, and the protest only demanded that the building be sanitized and the employees continue to be paid during that process.[305] Derrick Palmer, another worker at the Staten Island facility, told The Verge that Amazon quickly communicates through text and email when they need the staff to complete mandatory overtime, but have not been using this to tell people when a colleague has contracted the disease, instead of waiting days and sending managers to speak to employees in person.[304] Amazon claim that the Staten Island protest only attracted 15 of the facility’s 5,000 workers,[306] while other sources describe much larger crowds.[304]
On April 14, 2020, two Amazon employees were fired for “repeatedly violating internal policies”, after they had circulated a petition about health risks for warehouse workers internally.[307]
On May 4, Amazon vice president Tim Bray resigned “in dismay” over the firing of whistle-blower employees who spoke out about the lack of COVID-19 protections, including shortages of face masks and failure to implement widespread temperature checks which were promised by the company. He said that the firings were “chickenshit” and “designed to create a climate of fear” in Amazon warehouses.[308]
In a Q1 2020 financial report, Jeff Bezos announced that Amazon expects to spend $4 billion or more (predicted operating profit for Q2) on COVID-19-related issues: personal protective equipment, higher wages for hourly teams, cleaning for facilities, and expanding Amazon’s COVID-19 testing capabilities. These measures intend to improve the safety and well-being of hundreds of thousands of the company’s employees.[309]
From the beginning of 2020 until September of the same year, the company declared that the total number of workers who had contracted the infection was 19,816.[310]
Closure in France
The SUD (trade unions) brought a court case against Amazon for unsafe working conditions. This resulted in a French district court (Nanterre) ruling on April 15, 2020, ordering the company to limit, under threat of a €1 million per day fine, its deliveries to certain essential items, including electronics, food, medical or hygienic products, and supplies for home improvement, animals, and offices.[311] Instead, Amazon immediately shut down its six warehouses in France, continuing to pay workers but limiting deliveries to items shipped from third-party sellers and warehouses outside of France.[312] The company said the €100,000 fine for each prohibited item shipped could result in billions of dollars in fines even with a small fraction of items misclassified.[313] After losing an appeal and coming to an agreement with labor unions for more pay and staggered schedules, the company reopened its French warehouses on May 19.[312]
Lobbying
Amazon lobbies the United States federal government and state governments on multiple issues such as the enforcement of sales taxes on online sales, transportation safety, privacy and data protection and intellectual property. According to regulatory filings, Amazon.com focuses its lobbying on the United States Congress, the Federal Communications Commission and the Federal Reserve. Amazon.com spent roughly $3.5 million, $5 million and $9.5 million on lobbying, in 2013, 2014 and 2015, respectively.[314]
Amazon.com was a corporate member of the American Legislative Exchange Council (ALEC) until it dropped membership following protests at its shareholders’ meeting on May 24, 2012.[315]
In 2014, Amazon expanded its lobbying practices as it prepared to lobby the Federal Aviation Administration to approve its drone delivery program, hiring the Akin Gump Strauss Hauer & Feld lobbying firm in June.[316] Amazon and its lobbyists have visited with Federal Aviation Administration officials and aviation committees in Washington, D.C. to explain its plans to deliver packages.[317] In September 2020 this moved one step closer with the granting of a critical certificate by the FAA.[318]
In 2019, it spent $16.8m and had a team of 104 lobbyists, up from $14.4m and 103 lobbyists in 2018.[319]
See also
references
How can I get through to Amazon?
You can call Amazon customer service by phone at 1-888-280-4331. This line is open 24 hours a day, 7 days a week. However, you will probably have to wait on hold and then answer a series of questions from a customer service bot, but you can eventually talk to a real person.
4 Ways to Contact Amazon UK
You can call Amazon Customer Service at 1-888-280-4331. This line is manned 24 hours a day, 7 days a week. However, you’ll likely have to wait on hold and then answer a series of questions from a customer service bot, but you’ll eventually be able to speak to a real person.
You also need a smartphone linked to your Amazon account. At the beginning of the call, Amazon will ask you to verify your identity by replying to a text message.
If you don’t want to talk to robots on the phone, you can also contact Amazon customer service via chat. Here’s how:
To chat with Amazon Customer Service, go to amazon.com/contact-us and click Chat Now. Then type a question in the text box at the bottom of the pop-up chat window and click Send or press Enter on your keyboard.
You can also access the Contact Us page by scrolling down on any page on Amazon and selecting Help in the “We’ll Help You” column.
Then scroll down and click Need more help? under the Search Help Topics column and choose Contact Us.
How to chat with Amazon customer service on mobile
To chat with Amazon Customer Service on the mobile app, tap the three-line icon in the lower-right corner of your screen and go to Customer Service > Get Help With Something Else > Something Else > I need more help. Finally, enter the chat box at the bottom of your screen and tap Send.
Open the Amazon mobile app. If you don’t already have the app, you can find it in the Apple App Store and Google Play Store. Then tap the three-line icon. You can find this in the bottom right corner of your screen. Next, scroll down and tap Customer Service. You can see this at the very bottom of the page. Then scroll down and tap Help with something else. You can also find these at the bottom of the page. Note: From here you can select one of your past orders for answers to frequently asked questions. But none of the options on this page or the next few pages allow you to contact Amazon customer service. Next, tap Something Else. You have to scroll to the bottom of the page again. Then tap I need more help. Finally, you can enter your question in the chat box at the bottom of your screen. When you’re done, tap Send at the bottom right of the screen.
There are only two email addresses you can use to contact Amazon customer service. If you have problems with your account or billing, email [email protected]. For general questions, email [email protected].
However, it can take several hours or even days for Amazon customer service representatives to respond to an email. On the other hand, sending an email creates a record of your correspondence, so it might be the best option in some cases.
To contact a specific seller on Amazon, go to amazon.com or open the Amazon mobile app. Then go to the seller’s item page. Next, click on the seller’s name located under the Buy Now button. Finally, on the next page, click Ask a Question to start a chat with the seller.
Once you start a chat with a seller, you can find a chat log and reply to messages on the Buyer-Seller Messages page. However, you cannot start a new conversation here.
To navigate to this page in a desktop browser, click Your Account and List in the upper-right corner of the window, then click Your Messages.
If you’re using a mobile phone, you can access Buyer-Seller Messaging by going to amazon.com in a web browser and clicking the profile icon next to your name in the upper-right corner of your screen. Then tap the See all box next to your account.
Then scroll down and select your messages in the Message center section. Finally, tap Buyer/Seller Messages and you will see all the messages you have sent or received from the Amazon seller.
If you’re also having problems with your Apple devices, check out our guide on how to contact Apple customer service.
HelloTech editors select the products and services we write about. If you make a purchase through our links, we may receive a commission.
How many Amazon offices are there in the UK?
Amazon have two head offices in the UK, one in London at Principle Place and another in Manchester, at the Hanover Building in Manchester’s Northern Quarter.
4 Ways to Contact Amazon UK
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Interesting Information for Amazon Street, London, E1 1PQ Postcode
The information that we make available on the website is provided free of charge. However, if you wish to use this data on other websites or in any other public medium, you should consult our data sources page for information on how you should correctly attribute the information.
The housing, people, culture, employment and education information displayed via Amazon Street, London, E1 1PQ is based on the latest census conducted in the UK in 2011. They are carried out every 10 years. Please Note: Census information may include adjacent street numbers and zip codes. The numbers are therefore representative of the area, not of a specific street address or row of houses. The census collection is designed so that each group of postcodes should contain at least 100 people (50 in Scotland). This is done to protect the anonymity of people in this area as some zip codes cover a very small area, sometimes a single building. You can view the area covered by the census statistics by clicking “Show View Census Covered Area” below the map above.
Our information is available for almost all UK postcodes. Take a look at some of these other postcodes in close proximity to Amazon Street, London, E1 1PQ:
Amazon Street is located in the London region of England. The postcode is within the Whitechapel Ward/Electoral Division, which is in the Bethnal Green and Bow constituency. This page combines information for the address Amazon Street, London, E1 1PQ,. If you wish, you can also view information about the entire E1 here. For more details on the exact area this statistic covers, see the map below and click View Census Coverage just below the map. For recent home sales in this postcode see our property sales page for E1 1PQ.
This data lists the total number of residents typically living in each household. The numbers do not capture under or over occupancy.
The Amazon Street area of London has a disproportionate amount of social housing – 46% of household space. This is in contrast to the national average of just over 18%.
The Amazon Street area of London is predominantly residential, which is common in inner city, student areas and poorer suburbs. Please note that the images may include neighboring streets – see the Summary tab for an explanation and a map of the area these images cover.
Our data comes directly from the land registry and is updated monthly. It does not include commercial sales or sales of land without ownership.
Social Grade Embedding These social grade approximations are derived from an algorithm developed by the Market Research Society. Figures presented are per household and not individual – more specifically, the job title and employer of the ‘household reference person’ is used, analogous to what is traditionally referred to as the head of household. Only household reference persons between the ages of 16 and 64 are considered. Social level AB – Senior and middle managerial, administrative or specialist positions 18 C1 – Supervisory, clerical and junior managerial/administrative/professional positions 44 C2 – Skilled workers 10 DE – Manual workers; Welfare recipients/unemployed and lowest paid 52 Total 124
Gender Embed This Top Across the UK, the gender distribution is approximately 49% male and 51% female. However, the local area around E1 1PQ is predominantly male (61%). This can be caused by a number of factors, but some of the most common include: areas connected to nearby colleges, areas with large facilities such as boarding schools, and areas with younger populations (women live longer on average than men, as are more likely to be in retirement areas encountered). Gender Male 192 Female 121 Total 313
Age groups incorporate this Back to top Across the UK, the median age is 39 years. In general, inner cities have a high concentration of people aged 18–30, suburbs have larger numbers of young children and adults aged 30–50. and rural and small towns are more popular with older workers and retirees. Many poorer areas lack a majority age group, in part because people in that area are constrained by circumstances rather than being able to choose where to retire, raise a family or grow up. Age groups 0-4 16 5-7 7 8-9 4 10-14 11 15 3 16-17 3 18-19 3 20-24 53 25-29 50 30-44 95 45-59 39 60-64 6 65-74 12 75-84 9 85-89 2 90+ 0 Total 313
Relationship Status Embed This Back to Top The E1 1PQ postcode shows no significant deviation from the UK average figures. For the UK as a whole, the average values for relationship status are roughly as follows: 34% single, 47% married, 3% separated, 9% divorced, 7% widowed and 0.2% same-sex. Relationship status figures do not include persons under the age of 16 or family members aged 16 to 18 who are in full-time education. Marital status Single 152 Married 86 Divorced 9 Separated 11 Widowed 14 Same sex 0 Total 272
Embedding health Back to top Health in the UK is predictably strongly linked to age, but neighborhood wealth is also a strong influence, with disadvantaged areas often having poorer health standards. Overall, the UK considers itself to be healthy – 81.1% of residents rated their health as very good or good. The full breakdown for the UK is as follows: 47.1% very good, 34% good, 13.3% fair, 4.3% poor and 1.3% very poor. Health Very good 116 Good 113 Fair 56 Bad 23 Very bad 5 Total 313
Northamptonshire Chamber
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4 Ways to Contact Amazon UK
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