Thank You For Following Up On This Matter? The 13 New Answer

In most cases, you should respond to a thank you email quickly after you receive it. While it doesn’t have to be an immediate response, you don’t want to read the email and then forget it as work and other emails pile up. A quick reply to a thank you email from another professional shows professionalism, gratitude and respect towards the other people and confirms that you have received and accepted the thank you letter.

The only time you might not want to reply to a thank you email is when you have no intention of maintaining the relationship with the person who sent the email. For example, if a seller emails you about a new product or service and thanks you for taking the time to read the email, you probably don’t need to respond unless you intend to to buy the product or service.

There is a space between follow and up with one condition – you use follow up as a verb. Follow up means to gather more information or to reinforce or evaluate an earlier action. Those who work in the medical field often use this phrase with patients: The doctor will call you after the operation to see how you are doing.

Does that mean that follow-up and follow-up are wrong? No, because follow-up only works as a verb. But you may find that you need to talk about follow-up. For example, a news reporter might present a story that provides more information or reports the conclusion of a previous report. The second piece was supposed to be a continuation of the first. Parents can call the school to make sure their children’s grades are improving after hiring a tutor. You can arrange a follow-up with the teacher. When you use the phrase in this way, it functions as a noun. Some dictionaries, such as The American Heritage Dictionary of the English Language, for example, lists succession written as one word as an alternative to succession with a hyphen. However, others such as Merriam-Webster only list tracking as the default.

Here’s a tip: Want to make sure your texts always look good? Grammar can save you from spelling mistakes, grammar mistakes, punctuation mistakes and other writing problems on all your favorite websites.

As an adjective, follow-up means a response, reaction, evaluation, or reinforcement of a previous action. For example, you may be invited to a follow-up interview if you do well in the first round of interviews, or you may receive a follow-up letter if you write a complaint letter to a company. In medicine, this specifically refers to an examination to monitor a previous treatment.

Here’s a quick summary of how to use follow-up or follow-up:

When you use follow-up as a verb, there is a space between the two words.

as a verb, there is a space between the two words. When using it as a noun or adjective, put a hyphen between the two words: follow-up.

. Some write it together as one word, but this practice is not standard.

examples

Ford took his time putting together his sequel, the dreamy, nonlinear Nocturnal Animals — but he wasn’t exactly idle, as he explained to Krista Smith, editor-in-chief of West Coast Vanity Fair, at this year’s Toronto Film Festival. vanity fair

In the follow-up study, a research team led by Conny Vrieling, MD, PhD, from Clinique des Grangettes, Switzerland, attempted to re-analyze the prognostic factors associated with breast cancer recurrence in a long-term follow-up of the EORCT boost no boost trial Breast Cancer News

How do you spell the phrase correctly – follow-up, follow-up, or follow-up? The answer is in the details. If you’re using the phrase as a verb, your only option is to add a space between Follow and Up. If you use the phrase as a noun or adjective, you can choose the commonly accepted follow-up, or risk a follow-up. You might even want to follow up by keeping an eye on the new editions of your favorite dictionary. It can only come soon.

Most marketers and sellers these days assume that if their email hasn’t received a response, it’s safe to assume the prospect is disinterested.

Instead, they move on to new prospects and completely forgo the ability to use follow-up emails to get the prospect interested in their product/service.

On average, only 2% of sales are made from the first touchpoint (there should be around 8 touchpoints before a sale). That means they miss 98% of successful deals because they don’t follow up.

There can be so many reasons why your prospects haven’t replied to your email. Maybe they were busy, their inboxes were crammed, they didn’t need your services at the time, or they just missed your email.

As a seller/marketer, your job is to get prospects to fulfill a need for your product/service. Don’t give up so easily!

In fact, several studies have shown that follow-ups improve response rates. One such study conducted by Iko System found a response rate of 18% for the first email and 13% for the fourth. To their surprise, the sixth email of the cycle saw a whopping 27% response rate! The following graphic visualizes their results.

Another study by Backlink.io found that emailing the same prospect multiple times can result in twice as many replies.

What is a follow-up email?

In short, a follow-up email is a series of emails sent after a key point in the sales funnel to close a deal.

Follow-up emails are effective because they:

Help build trust step by step

increase conversion rates

Filter your audience (helps you narrow down legitimate leads)

Are a source for future recommendations

Create added value for the prospect with every interaction

Builds the credibility of your organization

Differentiates you from your competitors

Why send follow-up emails?

The average business worker receives about 121 emails a day, so it’s easy for your emails to get lost in the clutter.

Most of your prospects prioritize emails from their colleagues, business partners, and customers. Responding to or opening a cold email from a company would be secondary to them, highlighting the importance of follow-up emails.

Follow-ups serve as a “gentle reminder” in case your prospect missed your email or forgot to reply to it. It’s important to keep in mind that every follow-up email sent should provide value to the prospect.

Below is an example of a follow-up email that shows how the sender is providing value to the prospect.

How to write a follow up email after no reply?

Now that you understand the importance of follow-up emails, let’s discuss how to create the perfect email for your outreach campaign.

There are two strategies you can choose for your follow-up email sequence. The first is a time-based sequence and the other is an intention-based sequence.

A time-based sequence is to continuously send emails to your prospects with at least 7-8 touch points with intervals in between. This strategy gives equal attention to all prospects on the list, regardless of where they are in their buyer journey.

An intent-based sequence focuses on the interest of the prospect. This includes reaching out to prospects who are in the solution-finding phase of their buyer journey. One can easily detect this by “signals of intent”.

These signals can be pulled from analytics of your initial outreach campaigns – engagement metrics, response rates, link clicks, open rates, or downloads.

Intent-based sequences are more valuable as they can help you engage customers. They are also more personalized, leading to higher conversion rates.

Regardless of the strategy, your follow-up emails should all follow a universal format to boost response rates.

This is the ideal format for your follow-up emails:

Subject line Greeting Body Closing (CTA) Opt Out/Signature

Now let us walk you through the step-by-step process of how to write a perfect follow-up email that will help you get a positive response and get you closer to closing the deal. As with any other task you undertake, setting goals for your cold outreach follow-up campaign is a must.

Be clear about what you intend and what you want to achieve by sending follow-up emails before you start working on one.

6 steps to writing the perfect follow-up email

Step 1: Determine the goal and communicate it to your prospect

Step 2: Create a clever subject line

Step 3: Provide context to the prospect – introductory line

Step 4: Reinforce your worth

Step 5: Add a call to action at the end

Step 6: Automate your follow-up sequence

Step 1: Determine the goal of your follow-up email and communicate it to your prospect

Don’t send an email if you don’t have a clear idea of ​​your intention!

Determine in advance what you want to achieve with each individual follow-up email. The main goal, of course, is to convert the prospect into a paying customer. However, that might not happen with the very first follow-up email you send out, you probably need to grease the wheels a bit.

Your goal(s) can range from: book a demo, get a prospect to sign up for a free trial, get a meeting schedule, close a sale, etc. Think about the next step in the lead nurturing process, which will bring the lead closer to the sales funnel.

Whatever your goal, communicate it clearly and mention it in the email. Try to be as specific as possible, this will show potential customers that you are not wasting their time and they will understand why you want their attention – making it more likely that you will get the information or response you want from them.

For example,

{{First_Name}}, if you are interested in my proposal, I would like to show you how you can use our product to your advantage. Schedule a free demo here: {{add link}}.

{{your organization name}} just launched {{product name}} and it could make a big difference in the way you {{how it affects you}}.

{{product name}} could really help you [increase your sales by 10% this quarter]! I was wondering if you would be interested in trying it out for free.

Your leads may be short on time, so beating around the bush doesn’t help anyone. The email needs to focus on achieving that goal (or actionable ones) while also being short and easy to follow. How do you write a follow-up email that’s concise? Here’s the key – keep your sentences short and remove any extra fluff (adjectives, adverbs, conjunctions, etc.).

Step 2: Create a clever subject line

Your subject line should be more important than the actual content of the email. After all, the subject line is one of the first things your potential customer looks at.

A study by Harvard Business Review found that 47% of all emails are dropped by recipients because of uninteresting subject lines! That’s a huge percentage you can’t risk.

Your subject line will determine the success or failure of your cold email campaign. Avoid using “spam-triggering” words that trigger the spam filter; Move your emails to spam or junk folder. 69% of email recipients mark emails as spam based on the subject line alone (so be extra careful when choosing a subject line).

Spam-triggering words/phrases to avoid:

Exclusive offer

hurry up

Immediate

Once in a lifetime

take action

Please read

Urgently

pure profit

100% free

When writing subject lines for follow-up emails, there are three important rules to keep in mind:

Personalize wherever possible!

Keep it short and sweet

Ask exciting questions

Optimize the length of your subject line, keep it to 9 words and 60 characters, and make sure it’s readable for mobile users. Also, don’t forget to A/B test your subject lines to see what works for your audience.

Pro tip: Add an excuse header to all your emails to give the lead an extra push to open your email. Your email preheader text should be around 40-130 characters long.

Make sure the length is suitable for both mobile and desktop use. Both the subject line and the preheader text should complement each other, ie work together. Use it to arouse curiosity.

Step 3: Provide context to the prospect – introductory line

Remember how we mentioned that the average business professional gets around 121 emails a day? Because of this, email recipients will most likely not remember who you are; Because of this, it’s important to include a personal connection, unique identifier, or common interest that will provide context so they can remember you.

It’s imperative that you jog their memory with your opening line, perhaps by drawing their attention to your previously sent email. Even if they don’t remember you, they’re more likely to reply to someone who has contacted them before.

Make sure your opening line provides clear context for why you’re going on—the last thing you want to do is confuse them.

Below are some examples of effective introductory lines (email openers) you can use to provide context to your recipient:

Hey {{First Name}}, I saw that you read my previous email. I was just wondering……

I am reaching out to you regarding the email I sent a few days ago.

{{First name}}, I just wanted to ask to get your thoughts on {{topic of email}}

Were you able to check my previous email?

I know you’re probably busy right now, but I thought this might be of some use to you.

{{First Name}}, I haven’t heard from you, but I’m sure {{topic of email}} will get the results you want.

On top of that, ask and offer to solve any obstacles your prospect might face in order to close the deal. To make them more open to you (by building trust), practice replying to your emails as quickly as possible. If there are any obvious clarifications that you think you can help with, anticipate those in this part of the email.

Step 4: Reinforce your worth

“Give value. give value. give value. And then ask about business.” — Gary V

As an email recipient, you know the importance of valuable content. If you receive an email that doesn’t add any value to your life, most likely you won’t care.

This is probably the main reason your emails aren’t generating replies because they have no value. Don’t send a follow up email without offering more value than before, you need to prove your worth.

Sending out “general” follow-up emails won’t work in your favor either. The whole strategy of “grasping the base” or “catching up” is antiquated and outdated, prospects require much more than that. Every interaction you have with them needs to add value. Make it worth it.

Here are some ways you can add value to your prospects:

Share customer testimonials/reviews (preferably someone in the same industry/business as you)

Solutions for specific pain points

blog entries

social proof

eBooks

Instructions/Videos

case studies

webinar

Attractive offers/discounts

Extended Free Trial

Regardless of how you decide to add value, make sure it is relevant to them and should be seen as an asset to them. To open the lines of communication you need to engage your prospects, you need to get them to respond.

Additionally, you can also ask them their opinion on certain things, for example, you can ask your lead if the pricing isn’t working for them? Or if your product/service is missing a feature they need? This will create a positive business relationship and give you insight into your prospect’s mindset to better serve their needs.

Step 5: Add a call to action at the end

Your email needs to be easy to answer, meaning it needs to be actionable. And how do you do that exactly? They add a compelling call-to-action (CTA). Don’t overlook your CTAs.

Many follow-ups have a killer subject line and content, but their CTA is weak and therefore doesn’t lead to the desired action.

Follow these quick tips to craft a strong CTA:

Avoid asking for a “big request” very early in the follow-up cycle. Focus on building trust first. Give potential customers a chance to get to know you better before committing to a deal. Start with smaller requests, e.g. B. ask for a short meeting, share resources, etc.

Be as clear as possible, leaving no room for ambiguity. Avoid sounding vague and make it clear what next steps you want your prospect to take.

Don’t overdo it and don’t ask for too much. Your prospect doesn’t want to be burdened. Instead, make your CTA (the inquiry) simple and straightforward, which the prospect can either review or respond to quickly. For example, simply answer “yes”. If you are interested in learning more about it, I will share additional information with you.

Step 6: Automate your follow-up sequence

Sending follow-up emails manually will be difficult. Especially when you need to track them one-by-one and see which prospects are actually worth focusing on. Instead, opt for the cold email automation tool, which allows you to create automated follow-up cycles with various settings.

I recommend using Saleshandy, a cold email outreach software that has the feature of creating unique follow-up cycles. The software is loaded with features to help you cut costs, save massive amounts of time, and maximize subsequent success.

Here are some of Saleshandy’s features that will contribute to the success of your follow-up campaign:

Automated tracking:

Create automated follow-up sequences (called “email sequences” in Saleshandy) with Saleshandy. You can select the number of days the emails should be sent. You can set up multi-level sequences to your liking, all content can be tailored to each prospect.

2. Trigger behavior-based actions:

Set up your follow sequence based on trigger-based behavioral actions to save time. You can choose whether to send the next email in the sequence to the prospect based on their interaction with the email they received. Whether they’ve read, opened, or replied to them, you can choose the action that triggers the next email in the queue. You can even choose the time period between emails.

3. Merge Tags:

With so many follow-up emails to send, it’s impossible to personalize every single one. Luckily there are merge tags. Merge tags allow you to personalize your email content by simply pasting them into the compose window. Merge tags work based on the CSV file you import into Saleshandy, the custom field corresponding to the specific merge tag will be reflected in the final sent email. Common merge tags are {{First Name}}, {{Last Name}}, {{City}}, {{Company Name}} etc. Saleshandy allows you to import and use up to 30 custom fields as merge tags.

4. Time Zones:

Your potential customers probably live in different time zones. Follow-ups can be scheduled according to your prospect’s time zone to encourage better open and response rates.

5. A/B testing:

Will the email content you send get through to every prospect and work? It probably won’t. This is exactly why you need A/B testing. With Saleshandy, you can add A and B variants for each step in your sequence so you can see which content performs better.

6. Warming up the inbox:

The inbox warm-up feature protects your domain reputation by “warming up” your inbox by sending and interacting with email from your email address. This improves the deliverability of your emails and helps you land in your prospect’s primary inbox, eliminating the risk of your email being classified as spam.

7. Advanced Email Analysis:

Each stage of your follow-up sequence can be tracked and provides you with detailed analysis. Make data-driven decisions and optimize your sequence by inferring the interest of your prospects.

When should a follow-up email be sent?

Most experts recommend waiting two or three days before sending your first follow-up email. Your wait time between each email can then be gradually increased depending on how many follow-ups you want to send out.

Below is a diagram showing the ideal follow-up sequence for 7 follow-up emails (ideally 7 touch points, including the first is a good number to follow). In fact, marketing expert Dr. Jeffery Lant that in order to penetrate a market, you have to reach a potential customer at least seven times.

Example of a follow-up sequence

Follow-up email expert tips to keep in mind

You now have more than enough effective tips and tricks to create a profitable cold email campaign. We have some more expert tips for you to streamline your entire campaign and accelerate the speed at which you reach your goals!

If possible, try to diversify your reach. Try to develop a multi-channel approach that includes LinkedIn, Twitter, and blogs wherever they’re most active (this is especially beneficial if your prospects aren’t responding to your email). A recent survey found that organizations with a multi-channel mechanism saw 9.5% annual revenue growth.

We are all aware that PERSONALIZATION is the glue that holds everything together when it comes to cold email. Try to personalize as much as possible. There are different levels of personalization depending on the prospect, so choose accordingly.

You can mention their pain points, industry news, interests, competitors, etc. Another way to add some personalization is to personalize offers and discounts just for your prospects, e.g. B. “We’re offering you an exclusive 10% signup discount.” .

Pro tip: Personalize in a human way to engage directly with your leads.

The content of your email should be short and concise, try to keep it under 150 words.

, try to keep it under 150 words. To get results from your follow-up campaign, you need to be persistent (but don’t overdo it). Create a follow-up sequence and leave enough time between emails so you don’t come off as overly pushy.

(but don’t overdo it). Create a follow-up sequence and leave enough time between emails so you don’t come off as overly pushy. For best results, optimize your campaign based on the prospect’s time zone. Conduct an analysis of their most active hours to reach them at the right time.

of the interested party. Conduct an analysis of their most active hours to reach them at the right time. If nothing works, find someone else’s email address in the same organization.

Examples of follow-up emails

#1 The Quick Follow Up (Redirecting Attention to the Main Email)

Subject Line – {{First Name}}, can I have your two minutes? Email Body – Hi {{First Name}}, I’m going to quickly follow up on an email I sent you last week. I know you must be inundated with {{Add personalization factor if possible}}. It would be great if you could check the email and get back to me as soon as possible. If you would like to discuss this further or have any questions, you can reply directly to this email. Awaiting your answer. Sincerely, {{your name}}

#2 Add a compliment and add value

Subject Line – I have a helpful resource for you, {{First Name}} Email Body – Greetings, {{First Name}} I saw your LinkedIn post on [SEO Optimization] recently and found it very insightful. I came across some interesting posts on [SEO Optimization] myself and thought of sharing them with you as this falls into your niche. [Link 1] [Link 2] I’d love to further discuss how {{your product name}} can help your business achieve your [SEO Optimization] goals for this year. Let’s set up a quick meeting to discuss this further. Best regards, {{your name}}

Note: The content you share with the prospect should be related to their pain points and the solution you offer, it will resonate with them more than a random unrelated topic they are not interested in.

#3 Build FOMO (fear of missing out)

Subject Line – I don’t want you to miss this, {{First Name}} Email Body – Hello, {{First Name}} I sent you an email a few days ago about {{Product/Service}} and how your business could greatly benefit. Our existing customers in the same industry saw an uptick in their conversion rate of 10% after using our {{product/service}}. We offer a full product demonstration completely free of charge after you have completed your registration. Your company can achieve these figures and more. If you would like to learn more about this, I would be happy to discuss this in a short conversation. I look forward to your reply. Best regards, {{your name}}

#4 Recognize their curiosity

Subject Line – I noticed something {{First Name}} Email Body – Hello, {{First Name}} I noticed that you recently opened my email that I sent two weeks ago and clicked on the Clicked links I shared in this email. I have yet to hear from you. Interested in learning more about {{product/service}} and how it could benefit your business? I contact interested parties every day and assume that you are interested in our offer. If you’d like, we can set up a short meeting to discuss your {{product/service}} questions. [Meeting Link] Let me know how that sounds! Best regards, {{your name}}

Get Here: 50+ Best Follow Up Email Templates to Get Faster Responses!

#5 The breakup email

Subject line – I think it’s time to say goodbye! Email Body – Hi {{First Name}} Sorry for flooding your inbox! I assume you are not interested in {{topic}}. If you know someone who could benefit from {{topic}}, please refer me to them. Thank you and let me know if I can be of any assistance in the future. PS – this will be my last email, don’t worry! 🙂 Cheers, {{Your name}}

frequently asked Questions

1. How many follow-up emails should I send?

The ideal number of follow-up emails you can send is 7 (including the first email). According to the marketers, you should reach out to your prospects at least 7 times.

2. How often should you send follow-up emails?

It’s best to wait 2 or 3 days before sending your first email. If you keep sending out follow-up emails, your prospects might get upset. First, keep a healthy interval of time and gradually increase your schedule.

3. How to automate a follow-up email in Gmail/Outlook?

You can use Saleshandy to automate your follow up. You can create a full follow sequence cycle based on various conditions.

Conclusion

Giving up hope after sending a single email is not the right cold emailing strategy. One of the main principles of cold emailing is persistence. Follow-up emails have the power to drive high conversion rates, generate new business, build strong business relationships, and close deals.

Your job is to compose an email that recipients will want to open and reply to. To achieve this, follow the tips above and write your follow-up email to get positive results. Make your content eye-catching, relevant and valuable to your recipients.

A well-crafted email has four key ingredients: the right level of personalization, value-based content, social proofing, and a clear CTA. If you include all four of these elements, you’ll see results in no time.

Much luck!

Showing gratitude is paramount in both our personal and professional lives. It makes us feel like we’re part of something bigger than ourselves, like we belong.

And that sense of belonging can give tremendous meaning to what we do.

Additionally, showing gratitude can make others feel validated and respected, which drives them to reach their full potential.

For that reason, it shouldn’t come as a surprise that gratitude plays a big part in business. It improves collaboration, increases innovation, and creates a cycle of recognition and positive reinforcement.

Saying something as simple as saying to another employee, “Your actions had a tremendous, positive impact on me” can have amazing impact.

With that in mind, there’s more than one way to thank someone else.

And while some ways are appropriate for a casual atmosphere in which you want to thank a co-worker and friend, other ways can create a more professional atmosphere, the kind you want when thanking your boss.

So let’s look at different ways you can say thank you.

Thank you: Keeping it casual

Sometimes when you’re talking to co-workers, you might want to thank them for something they’ve done. The following ways of saying thank you are all appropriate once you and the person you are thanking have some level of intimacy.

However, due to their informality, you probably don’t want to use any of these in emails or other forms of professional correspondence. Instead, try using these in the middle of your daily conversations:

I appreciate it very much

Saying “I really appreciate it” is best done with restraint when someone is doing something over and above the call of duty. In other words, for those words to carry weight, there has to be “something” you value; Otherwise, if you use this phrase too often, the words won’t carry as much meaning if you truly appreciate a person’s actions.

Example:

Employee #1: I have to finish these reports, but I also have to pick up my kids from school. I do not know what to do.

Employee #2: If you’d like, I can do some of these reports for you. So you can pick up your child on time.

Employee #1: Wow, would you really do that?

Clerk #2: Sure I would. what are friends for

Employee #1: I really appreciate that

Shouldn’t you have

This expression is best used when surprising someone with a good action that you weren’t expecting. It must be emphasized that you can only use this expression after the action has been performed and you discover it afterwards.

Example:

Employee #1: Wait a minute, where are the reports on my desk?

Clerk #2: Oh! I knew you need to pick up your kids so I finished and filed them for you.

Employee #1: Really? Shouldn’t you have.

I don’t know what to say

The essence of this expression is that you are so overcome with gratitude for a particular action that words fail you. This is a more extreme version of “I really appreciate it” and can only be used in situations where you have a really hard time expressing your gratitude.

Example:

Employee #2: The rest of the team and I had a chat and decided to nominate you for the promotion. We believe that you are the most qualified among us and that the rest of us would thrive under your leadership.

Employee #1: Would you do that for me? I don’t know what to say.

That is very nice

You want to use this when someone is actually doing something that shows some kind of kindness. While answering your email and providing you with the information you need to do your job is not enough, offering to help you with your work outside of office hours will do.

Example:

Employee #1: I’m having a really hard time writing this report. I just don’t know where to start.

Clerk #2: Tell me what? As soon as we’re free, I’ll sit down with you and we’ll find out together.

Employee #1: Thank you. That is very nice.

You are the best

This is extremely informal and should only be used with close acquaintances and friends. It’s a friendly way of thanking someone and fits into almost any scenario, but its informality can make it unsuitable for the workplace in some cases. Only use it in cases where you’re not overly concerned about how professional you look.

Example:

Employee #1: Hey, I’m still waiting for the numbers from your department to submit the final budget.

Employee #2: Well, I just finished them and they’re on their way to you right now.

Employee #1: Okay, you’re the best.

I owe you something

While this is informal, you typically use it with people you aren’t familiar with. The idea is that you are basically saying that not only do you appreciate their actions, but that you are aware that you now owe them a favor in order to repay them.

Example:

Employee #2: Hey, you didn’t hear that from me, but management has been considering downsizing your department based on how you perform this quarter. You need to make sure your department takes a big step forward if you want your team to keep their jobs.

Employee #1: Thanks for the tip. I owe you something.

You rock

“You rock” is very similar to “you’re the best”. They are both very informal and are best reserved for close friends and acquaintances. In fact, “you rock” is even more informal, so it’s only appropriate for people with whom you have a relationship outside of the office.

Example:

Employee #2: Hey, I finished the reports ahead of schedule so you can start your work now.

Employee #1: Okay. Thanks to you I can go home earlier today. You rock.

What would I do without you

This one is a bit tricky because not only is it informal, but it creates a sense of intimacy between you and the recipient. Consequently, unless you genuinely know the person you are thanking, the resulting intimacy could be inappropriate for the workplace.

Example:

Employee #1: I think I lost my cell phone. I can’t find it anywhere.

Employee #2: Don’t worry. You can just borrow mine until you find yours.

Employee #1: Thank you. What would I do without you?

Thanks: be more formal

In most cases in business, you need to adopt a formal tone. After all, you can’t afford to use the same language you would normally use with a friend every time you speak to your boss or email a business associate.

With that in mind, let’s take a look at a few formal phrases that can express your gratitude:

I am so thankful for…

The first thing you notice about formal language is how straightforward and direct it is. So if you want to formally thank someone, instead of saying you rock, you could just say, “I’m so grateful for so and so.”

An even stronger version of this expression is “I am eternally grateful for…”. However, you should reserve this latter expression for instances when you’re thanking someone for something truly extraordinary.

After all, the word “eternal” can be very powerful, and you should never waste that power on something mundane.

Example 1:

To change things up, let’s look at an excerpt of a hypothetical email between an employee and their boss.

“I just wanted to say that I am so grateful for the time and effort you put into explaining the best way to approach this report.”

Example #2:

This is an excerpt from a hypothetical email between an employee and their boss. The employee is about to leave the company and writes the email to say goodbye to their manager and mentor.

“Also, I am eternally grateful for all the effort and time you put into mentoring me and showing me how to be a better person; I will always strive to incorporate what I have learned from you into everything I do.”

I really appreciate it

While this phrase may seem very similar to the informal “I really appreciate it,” they’re quite different, and the secret is in the word “really.”

You see, the word “really” is quite informal, and you wouldn’t see it in any formal correspondence of any kind. Alternatively, words like “really,” “sincere,” and “very” all bristle with formality.

Other alternatives to “I really appreciate it” are “I really appreciate it” and “I appreciate it a lot”.

Example:

Boss: I know you’ve been working hard this week, so I want you to take tomorrow off. Spend some family time and come home from the weekend feeling refreshed and ready to give 110 percent.

Staff: I really appreciate that.

It’s so nice of you to…

One of the hallmarks of formal writing is creating some distance between you and the matter to which you are referring. You can do this by referring to what you are talking about in a decontextualized manner, even if it just happened.

To decontextualize something, you can’t use “this” or “that” or anything else related to the current context you’re in.

So instead of saying “that’s a good idea” during a meeting, you could say “your idea of ​​doing this and that is good,” which is an example of taking an idea just mentioned but talking about it in the abstract , absolute terms.

For this reason, saying “It’s so kind of you…” is the formal version of “That’s very kind.”

Example:

Boss: If you need help to finish this month, I can give you next month’s salary a little early.

Staff: It’s kind of you to offer your help. I’m thinking about it.

I want you to know how much I appreciate…

Just because you’re formal doesn’t mean you can’t be intimate. If you want to thank someone for something that means a lot to you, you can use this expression.

However, if you use that expression and the situation doesn’t warrant it, you come off as too busy, and that’s not the impression you want to make in the business world.

Example:

Let’s say that a particular company had an issue with one of its customers, so the customer corresponded with a company employee and tried to resolve the matter.

If the issue has been going on for a while but the rep has been patient and accommodating with the resentful customer, the customer could send them an email that contains the following line:

“Even if I come across as discouraged, my frustration is with your company and not with you personally. And with that said, I want you to know how much I appreciate your patience and persistence in helping me resolve this matter.”

Words cannot describe how grateful I am

This is the more formal version of “I don’t know what to say”. Taking yourself out of the equation makes the statement less personal while still conveying how grateful you are.

However, it’s also more haunting than its less formal cousin: while “I don’t know what to say” sends out the message that you’re at a loss for words right now, “Words can’t describe how grateful I am” conveys the idea that even if you had all the time in the world, you still could not find the appropriate words to express the depth of your gratitude.

It’s a subtle difference, but I thought it would be funny to point it out.

Since this expression can be so poignant, you would do well to use it in writing rather than in conversation. When you use it in conversations, it can seem a bit awkward.

Example:

In this hypothetical case, a company was going through tough times, but its employees stood by, worked overtime, and accepted a pay cut.

After the pressure was over, the company’s CEO decided to write a letter to all of his employees thanking them. This line could be in this letter:

“Words can’t even begin to describe how grateful I am for each and every one of you. You have all stood by our side through trying times and thanks to your dedication and hard work we have managed to get through this.”

Bring out the pro in you

If we assume that the above incidental statements existed at one end of the formal-informal spectrum, then the following expressions inhabit that other end. These are the kind of expressions you would use if you were trying to show extreme deference.

It should be noted that these sentences are so formal that they are best left to the written word. In other words, if you try to use them in normal conversation, you’ll sound stuffy and insincere regardless of who you’re talking to.

If appropriate, try to include them in your letters and emails:

Your support is greatly appreciated

As you may have noticed, a powerful element of formal writing is to depersonalize everything you say; H. taking itself out of the equation and conveying a more objective, distanced tone.

Because of this, you can make anything sound more professional by turning it from an active statement to a passive one.

Accordingly, instead of saying “I really appreciate your support,” you can be even more formal by saying “Your support is greatly appreciated.”

Example:

When an employee complains to the company’s CEO about a specific issue, an employee could end their email like this:

“Your assistance in this matter would be greatly appreciated.

sincerely,

XXXX”

appreciative

This is less of a statement and more of a way to sign off on your letters and emails. If you’re writing to someone asking them something, you might end your letter or email with “Grateful” instead of “Best regards.”

Example:

In the above complaint we just looked at, we could adjust the ending to look like this:

“Your assistance in this matter would be greatly appreciated.

appreciative,

XXXX”

synonyms

You are welcome phrase used in reply to someone thanking you

No problem Expression used as a polite way of replying to someone who has thanked them for something or said they are sorry about something

Not at all Expression used as a polite reply when someone says thank you for something

It is not an annoying phrase used to say that you are happy to help someone and it will not cause you any problems or difficulties

it’s/that’s ok phrase used mainly when someone has thanked you or apologized to you to show you don’t mind

safe adverb, mainly American, used in response when someone thanks you

Today someone tried to help me find something but failed so I ended up saying “thanks anyway” to her.

Is “thank you anyway” appropriate in this situation? And what phrase should I use to politely say thank you to someone who tried to help me but failed?

You’ve just written an important email to a colleague and want to thank them for their time.

You send a thank you note to a friend to say you appreciate their help.

In both scenarios, you use the phrase “thank you” to express your gratitude and (in the first example) to signal the end of your email.

But what is the correct punctuation? Do you need punctuation at all? Unfortunately, there is no simple grammar rule that can answer this for us.

In this article, we’ll look at the different ways you can use “thank you” in a sentence, and when you need (and don’t) need a comma.

Need a comma after “thank you”?

There are a few different ways to use the phrase “thank you,” and each involves using commas in different ways.

One is to thank someone directly:

“Thank you, Zainab.”

Another is to describe the act of giving thanks:

“I wanted to thank you for the card you sent me.”

As you can see, we used a comma in the first example, but not in the second. Why?

Is it always correct to put a comma after “thank you”?

Let’s look at some more examples:

“I wanted to thank you for the flowers you sent me.”

“You received the medal to thank you for your service.”

“I have to thank you for the effort you put into the project.”

In these sentences, we’re not technically using the phrase “thank you.”

“But it’s right there!”

I know. But in this sentence, “thank you” and “you” are two words that play different roles. Here, grateful is a verb denoting the act of thanking someone. You are the object of this verb (the person receiving the action). We could replace “you” with another object and the sentence would still make sense:

“I wanted to thank him for the card he sent me.”

In this case, it would be wrong to use a comma after “thank you”, just as you don’t need a comma after “him” in the sentence above.

Do I need a comma after using “thanks” as a noun?

You can also use “thank you” to describe something like a note or gift:

“I want to send her a thank you for all the help she’s given me.”

When you use “thank you” in this way, you don’t need a comma.

As with all comma rules, this can get confusing. For example, some people use “thank you” as a noun:

“I sent him a thank you, but he never replied.”

“The department bought you this gift certificate as a thank you for directing the school play.”

In these examples, “a thank you” refers to an idea or feeling. When you use “thank you” in this way, you don’t need to put a comma after it.

In the first example, there’s a comma after “thank you,” but that’s because of the sentence structure, not the phrase. If we add “note” to this sentence, you can see that the comma falls after “note”:

“I sent him a thank you note but he never replied.”

That’s a lot of rules, isn’t it? Luckily, the most common way to use “thank you,” as in the first example, is to address them directly.

Is it “Thank you, John” or “Thank you, John”?

It’s very simple: You always need a comma after the thank you when addressing someone directly.

That means, “Thanks, John.”

A comma here separates the statement from the name of the person being thanked.

This also works when thanking more than one person:

“Thank you all!”

“Thank you Joan, Jessica and Mark.”

Sometimes your sentence will continue after the sentence “Thank you, [name]”. For example:

“Thanks, Pamela, for fixing the filing system.”

If your sentence continues after the person’s name, add a second comma after their name to separate it from the rest of the sentence. That’s because “Thank you, Pamela.” is a whole sentence on its own.

Need a comma after “thank you”?

Again, the rule applies: put a comma after “thank you” if someone is addressed directly in your sentence.

“Thanks, Mark!”

“Thank you everyone for your time.”

There is a use of “thank you” that doesn’t require a comma after it.

When using “thank you” as a noun (to refer to an idea or feeling), you don’t need a comma:

“Let us give thanks for this meal.”

The only time you need a comma after “thank you” in this scenario is when the sentence structure requires it:

“I went there to say thank you but the area was too crowded.”

The comma in this sentence isn’t there because we used “thank you” but to separate the two parts of the sentence.

If you need help understanding where to put a comma in your sentences, use ProWritingAid. It will highlight places where you missed a comma and explain why one is needed.

Try ProWritingAid for free.

Should you use a comma after “thank you” in an email salutation?

Yes. That’s what it looks like.

Hello Sara, I hope you are well! I’ve heard your podcast episode on Comma Rules and would like to invite you to speak at an event next month. Could you please let me know your speaking fees? Thanks Damien

As you can see, we use a comma after the opening salutation (Hello Sara) and the closing salutation (Thank you).

The same rule applies to “Thank you” or any other closing salutation you might use. After the salutation, add a comma before your name.

Is it “Thank you again” or “Thank you again”?

If you’re feeling particularly polite, you may have said “thank you” a few times in your email and want to unsubscribe with “thank you again” or “thank you again.”

As you can see, you don’t need a comma after “thank you” or “thank you” in these sentences.

However, you should put a comma after “again” to separate the salutation from your name.

Whenever you use an email salutation (like “Sincerely”, “Best regards”, “Best regards”), the format should be as follows:

[Salutation],

[Surname]

Notice how we insert a line break between the salutation and your name (press Enter).

Is it “No thanks” or “No thanks”?

Speaking of thanks and commas, we figured we might as well answer that question.

“No thanks” is used to say no to something, but thank you anyway:

“Do you want ice-cream?” “No thank you.”

“No thanks” is not a grammatically correct sentence, but you could say something like:

“He just took the lasagna, no thanks, no goodbye.”

That means the person who took the lasagna didn’t say “thank you.” How rude!

What are some examples of using “thank you” in a sentence?

Thank you dear reader for trusting us to teach you these comma rules.

Do you think you know your way around now? We removed the commas from these sentences. Try to put (or not put!) the commas where they belong. (Tip: Although you don’t need a comma after “thank you,” you might need a comma elsewhere in the sentence.)

Thank you Sarah

I gave her some chocolates as a thank you for taking care of my dog.

No thanks, I don’t need anything from the store.

Thanks for being my friend.

As a thank you for sacrificing your time, we would like to give you an extra week of vacation.

I still have to send out the thank you notes for my birthday.

He wanted to thank you personally, but missed his flight.

And here are the answers:

Thank you Sara

I gave her some chocolates as a thank you for taking care of my dog.

No thanks, I don’t need anything from the store.

Thanks for being my friend.

As a thank you for sacrificing your time, we would like to give you an extra week of vacation.

I still have to send out the thank you notes for my birthday.

He wanted to thank you personally, but he missed his flight.

Can I omit the comma from “Thanks, John”?

So if someone thanks you by name without a comma, should you be offended?

People often omit the comma from the phrase “Thank you, [name]” in loose contexts, like texting a friend.

But if you’re writing a letter or an important email, or underlining dialogue in a novel, make sure you include the comma.

Looking for more comma help? Check out our grammar guide.

Take your writing to the next level:

Whether you’re writing a novel, essay, article, or email, good writing is an essential part of communicating your ideas.

This guide contains the 20 most important writing tips and techniques from numerous professional writers.

(MoneyWatch) COMMENT Most people never master the many intricacies of dining etiquette — which fork to use first, which way to turn the dishes — but the stakes aren’t particularly high at this venue. Email etiquette, on the other hand, is an extremely important skill to master. Email like a fool and you’ll likely alienate your partners, customers, co-workers… possibly even your boss.

Here are my favorite traffic rules for email:

1st answer – No matter what. Confirm immediately that you have received a message. If no specific response is required, just say “thank you.” If you have an “Action Item” but can’t access it for a while, let the sender know you saw the message and estimate when you can expect a reply. But don’t let emails pile up in your inbox without acknowledging receipt.

2. If you’re on the CC line, don’t answer. There are of course exceptions to the rule, but you are in the CC line for a reason – and that reason is “for information only”. Unless someone specifically invites you to the conversation, let the people on the “to” line do their job.

3. Don’t forget the attachments. Sure, everyone makes mistakes, but you shouldn’t be “the guy” who always forgets to include attachments, doesn’t check the email’s spelling, or omits the subject line. In fact, if you write something like “attachment attached,” you might want to use a tool that ensures your emails always have subject lines and attachments.

4. Answer all questions. A popular email trick is to pick out a lengthy email and only reply to the simple questions or the issues you want to address, as if the sender somehow forgot that there were other unsolved questions. Deal with any question or problem, even if it means admitting you don’t know the answer. But don’t make people ask the same questions over and over again just because you’ve decided to ignore half the emails.

5. Bottom line in front. I’ve mentioned the BLUF method many times, and it needs to be repeated – don’t waste your recipient’s time. Immediately make the point of the email clear and concise, then provide additional context. Don’t let people wade through 300 words of backstory before they reach the action item or primary request.

6. Keep the subject line current. If the subject of an email strays from the original topic over the course of a long thread, it’s okay to change the subject line. In fact, the other recipients will silently thank you for your thoughtfulness.

7. Watch your tone. It’s hard to read the tone of an email, which is why emoticons were invented. Be careful not to add attitude or sarcasm to your replies, and give emails that you think have “an attitude” the benefit of the doubt. Also, be very careful when trying to be funny – it’s easy to misinterpret humor in emails. Bottom Line: No matter how you feel about the people you are communicating with or the content of the message, do what you can to always be upbeat and polite.

8. Lose the emoticons. Likewise, most business emails should not contain small smileys. They make you look goofy and unprofessional.

9. Know the specific cultural mores in your organization. Everything I’ve suggested here has exceptions. Learn the etiquette specific to your own business – ask your boss or a colleague if you are new and unsure. Some companies want to minimize email and frown on a one-line “Thank you!” Emails for example. Others like a lighter tone and encourage emoticons. There are no universal guidelines for communicating via email.

It is important to strike the right tone when writing. If you sound angry, impatient, or even overly formal, you risk alienating your reader.

This is especially important when writing to your boss. (For more help, see How to Write a Letter or Email to Your Boss.)

Here are some phrases that will make you sound impatient as you write. Make sure you avoid them.

1. Could you please…

Putting “please” after “could you” makes it sound like you’ve already asked the person to do something and you’re reminding them again. It makes you sound angry at the other person. Instead, you could write “please” at the beginning or end of the sentence.

“Could you please send me the details of the insurance policy?”

“Could you please send me the details of the insurance policy?”

Alternatively, you can omit “bitte” since using “could you” is already polite enough.

2. Would you be so kind as to…

This phrase almost makes you sound sarcastic, as if you think the other person will likely refuse your request. In business, a person doesn’t have to be “friendly” to do something: it’s generally their job!

Instead, use a phrase like “Could you…” or “I would be grateful if you could…”. make a request.

3. Please…

This word makes you sound angry or that you think the other person is incompetent and can’t do their job properly. It’s much better to use a phrase like “Could you…” to give someone directions.

4. Immediately / without further delay

Avoid using these. If something is urgent, use the following expressions:

“As this matter is urgent, I would appreciate a response as soon as possible.”

“I would be grateful for your quick reply.”

“I look forward to hearing from you as soon as possible.”

“I look forward to hearing from you as soon as possible.” (Slightly old-fashioned.)

In our modern world of instant communication, it’s easy to overlook important details amidst the constant deluge of emails we all send and receive.

We’ve all experienced the worry that we’ve missed a particularly important message.

For this reason, it is always reassuring to receive confirmation that someone has understood and acknowledged what has been said.

In the world of professional emailing, it’s considered good practice to confirm that you’ve included information so that the person you’re corresponding with knows without a doubt that their message was actually delivered, read, and understood.

When you tell someone that their message, or a particular point in it, was well received, you save them having to check back with you later to verify that you actually took what they told you into account.

This type of positive reassurance is particularly important in business correspondence, especially when it comes to arranging appointments or small things in contract negotiations.

It is good to get used to acknowledging receipt and understanding of information.

This type of acknowledgment of receipt becomes second nature.

What is meant by “well considered”?

When you say in business correspondence that something is “well noted,” you acknowledge that you have noted a particular piece of information. Derived from the literal act of noting, the “good” appended to the word “noted” emphasizes that the sender’s message has been carefully read and fully understood.

10 other ways to say “well known” in business correspondence

While it’s always good to confirm that you’ve received and understood the messages you’ve sent, this is especially important in a business context.

Business correspondence refers to the written communication that takes place between organizations, within organizations, or between customers and the organization.

It uses the formal or consultative register of languages.

Something that distinguishes business correspondence from personal messages is that it serves as a historical record of a business interaction and can have legal consequences.

For this reason it is important to be as clear as possible and leave no room for misunderstandings.

1. Properly noted.

To say that something was “properly notated” means that it was recorded in accordance with proper procedure.

Proper is an adverb and is used in this sentence to mean “in the right way”.

Traditionally, the phrase means that a piece of information has been correctly written down according to usual usage.

It is often used to indicate that a contribution to a meeting or discussion has been included in the written minutes of the meeting.

For example, if a meeting attendee raises a concern about a proposal, the meeting moderator might say, “Thank you, your objection has been duly noted,” meaning that the concern they raised was recorded in the minutes of the meeting.

In email correspondence, this phrase has essentially the same meaning, namely that something that was communicated was recorded according to the proper procedure.

Dear Gemima, Thank you for your email regarding the lack of safety rails in our school’s playground. Since we always want to play it safe, your request has been duly noted and will be discussed at the next school board meeting. Sincerely, Sally Howarth

2. I have taken note of this.

An alternative way of indicating that something has been read, understood and recorded is to say, “I have taken note of this.”

This sentence is a simple confirmation that the information provided has been written in the appropriate place and will be taken into account when making decisions about the matter in question.

Dear Mr. Burke, I have received your message that the shower head in your new rental is not working. I have taken note of this and will follow up the matter with the landlord. I will be in touch with you shortly. Best Regards, Anthony Baker

3. Noted with thanks.

A warmer way to communicate that something is understood and recorded is to say, “Noted with thanks.” This is a great way to acknowledge receipt of positive or helpful information.

Hello Fred, I hope this email reaches you well! Thank you for your recent contribution to our online dialogue forum. We’ll send you a notification when we receive replies to your post. Best Regards Hassan Michaels

4. This is taken into account.

Another alternative to “well considered” that implies clear action is to say “this will be taken into account”.

To say something was “well notated” just means that it was recorded in the right place.

You may be looking for an alternative way of expressing to the person you are telling to that you will actively consider the information they are providing.

This can be particularly useful when a decision needs to be made and the person you are replying to has contributed information that is of value during the ongoing deliberations.

5. I will take this into account.

An alternative to “noticeable” that is used almost exclusively in the business context is the phrase “I’ll take care of that.”

Embracing is defined by Oxford Languages ​​as “to fully consider or assimilate a new idea or situation”.

It is essentially a way of telling the person you are communicating with that you will now consider the information they are providing as part of the larger context in which you are making certain decisions.

Unlike many of the other alternatives to “well noticed” included in this list, “take something on board” is informal language. However, it is quite suitable for use in professional communication.

Dear Bethany, I am writing to you about your recent email to our Human Resources department informing them of an incident that has made you feel unsafe at work. Your complaint is being followed up fully by Human Resources, but I wanted to personally address your broader reflections on the hostile atmosphere you experience as part of the company culture. I appreciate the time you took to write down your detailed suggestion for improving the office work experience and I will take it into account. Sincerely, Adam

6. Please note.

A simple alternative to “mind you” that can be used to maintain a sense of goodwill between sender and recipient is “kindly noted”.

This phrase can also be reversed if you suspect someone has missed an important communication, or you simply want to draw their attention to something while making it clear that you wish them well.

For example, if you’re sending someone a calendar of your availability but want to make sure you clearly state when you’re not available, you could say, “Please note that I’m not available on Friday, September 10th.”

Dear Ms. Warren, Thank you for emailing me your availability for therapy sessions in the coming months. Your available appointments have been kindly noted. I have some errands to run now but will be in touch this evening to suggest a time for our first appointment. Best regards, Alex Wallis

7. Message received.

A shorthand way to acknowledge receipt of a message is to simply say “message received”.

While this can be a great and succinct way to let a co-worker know that you got their email or that you get what they mean, be careful not to use it in an inappropriate context or it could become confusing too short could therefore sound rude.

The best way to use this phrase is informally, as a quick confirmation that you understand what was being communicated.

Hi Mick, great, message received! I’m committed to getting you promoted. I’ll see you at the meeting on Monday. Best James

8. I’ll make a note of that.

This alternative to “mind you” should be used in contexts where someone has informed you of something that may be important to future decisions.

For example, if you are discussing a project that is in the early stages of planning and the person you are communicating with fills you in on something to remember at later stages of planning, you might say, “Thanks, I will it create a note on it.”

This implies that while you are unable to come to any conclusions or say anything specific about what someone has said to you, you recognize its potential relevance to the matter at hand and will ensure that this is the case logged accordingly.

Hi Janine, thank you for letting me know about the bride’s dislike of surprises of any kind, I’ll make a note of that. I look forward to planning the wedding with you in the coming months! Best regards, Annie

9. Our records have been updated accordingly.

This alternative to “well noted” is formal and has a specific application.

Saying something “well noted” has become almost as much a phrase meaning having heard and understood something as a literal factual claim to have written something down.

However, there are quite a few situations in which it is actually important that information is recorded in an appropriate manner.

Anything like medical records, flight bookings or tax registrations need to be updated regularly as the circumstances of our lives change.

If you’ve moved, changed your phone number, gotten married, renewed your credit card, had a baby, or made any number of other changes in your life, you may need to update the way your personal information is handled in a number of ways settings are recorded.

In these cases, you are literally asking someone to record the changes you are telling them about.

Dear Mr. Chapman, Thank you for your email informing us of your new address and phone number. Our records have been updated accordingly. We look forward to your visit on Monday. Sincerely, The Gilbert Family Practice Team

10. This has been forwarded to the appropriate department.

Another alternative way of saying “well respected” that has a specific application is “I will forward this to the appropriate department.”

This can be used when someone has contacted the company or organization you work for with information relevant to a specific department.

Even if you have seen, read and understood it, it would hardly be helpful for you to write it down as it is not relevant to your work.

That doesn’t mean, however, that you should leave the sender without confirmation that their email was received or without a clear idea of ​​the status of their message.

In this case, it is best to let them know that their message or the information it contains will be forwarded to the right people.

Dear Jonathan, Thank you for your email informing us of the defects of your RV300 vacuum cleaner and requesting a refund. This has been forwarded to the relevant department and will be reviewed in due course. In the meantime, we would like to offer you 15 percent off our entire site with the discount code SEPTEMBER15OFF. We apologize for the inconvenience, we hope to resolve the matter as soon as possible. Best regards, Your Customer Service Team

Thanking you for the update can be used in many business and private situations.

The update may relate to a situation, development or other news.

This post will help you write a thank you for the update in an email, or you can write a handwritten thank you note if you prefer.

Also, this post contains affiliate links. If you use a link and then make a purchase, I will receive a commission.

How to say thank you for the update

The simplest approach is to write a sentence that says, “Thanks for the update.”

However, sometimes you might want to write a little more to express your gratitude and appreciation.

You can start your messages with “Thanks for the update”. And for less formal situations, “Thanks for the update” is fine too. Next, express your gratitude by adding “I really appreciate it,” or “I’m grateful for that,” or other variations. If appropriate, add more sentences why you’re grateful for the update, or add “Please keep us informed” if you expect further updates on the situation. Provide next steps, if applicable (e.g. thanking your boss for an update). Alternatively, you can use a synonym expression for “thanks for the update”: Thanks for letting me know.

Thank you for informing me.

I appreciate the heads up!

Thank you for the additional information.

Thanks very much! I am grateful for the new details.

Thank you for providing the additional details.

Thank you for keeping me posted.

Thank you for letting me know what’s going on.

Thanks very much! I am happy about the new information.

Thank you for bringing this to my attention.

I appreciate you bringing that up.

You might also want to look at related thank you examples (and maybe combine examples). In some situations, these examples could be used as alternative wording for “Thanks for the update”. Thank you for the information examples

Thanks for the sample response The additional samples may be helpful when thanking someone for the update and information or response. You can also check out the steps to write a thank you message. The following sample messages are the “Thank you” section of the note. Of course, your e-mail should also contain a greeting and a conclusion. You can use a free tool like Grammarly (which also has paid features) to ensure the grammar in your email is perfect. Thanks for the update at work Notes: The examples in this section focus on when you want to thank your boss, HR, co-workers, or other employees for an update in an email.

Words like “project” can be replaced with words that make sense for your situation.

Responding to a status update email can be challenging if you don’t have much to say about the update. A reply with “Thanks for the update” can be sufficient in this case and serves as confirmation of the receipt of the e-mail.

#1 Thank you for the update on the project. I am grateful to know that the project is progressing. I look forward to the next update and will start planning the new reports when the database is up and running.

#2 Thank you for providing the update on where we are in the hiring process. I look forward to having a new person on the team soon. Please update me on when her first day will be. Appreciate being kept up to date as we can schedule lunch with the team.

#3 Thank you for keeping me posted and providing the updates regarding the delay. I appreciate your attention. While the date keeps getting pushed back, I’m grateful to know as it allows my team to prioritize other work.

#4 I appreciate this week’s update. I hope we will have more information next week. Please keep me posted.

#5 This week’s update was beneficial. I hope we will have more information next week. Please keep me updated on progress.

#6 The update wasn’t what I expected. Thank you for letting me know that progress on the new server is taking longer than planned. I will wait to hear from you before moving on to the next phase.

#7 Thanks for the update! Hearing that Jake will be starting next week is music to my ears. I’ll find out what projects he can take over from Violet. The team feels overworked and is grateful that the addition of a new person has been approved.

#8 Thanks for letting me know. I appreciate the update.

#9 Thanks for letting me know. I am very happy about the new information.

#10 The update wasn’t what I was hoping for. Thank you for letting me know the work is taking longer than expected. Please ask the boss what the next steps should be.

Thanks for the update – Personal

Note: For the examples I use situations where an update could be provided, e.g. B. when a baby is expected, health issues, schedule changes, and other times when it is desirable to express gratitude for an update.

The examples should serve as inspiration for the wording of your email, note or text message.

#11 Thanks for letting me know you will be late for dinner. I’m happy about the update and see you soon!

#12 Thanks for the tip! I’ll speak to you later to arrange another day for the meeting. [Written in response to the cancellation of a meeting for lunch, dinner, or any other occasion].

#13 Thanks for the update. I hope you feel better soon.

#14 I’m sorry you’re still not feeling well. I appreciate the update and will continue to pray for your recovery.

#15 Thank you for the update and detailed information on Charlotte’s condition. We try to take care of it, and regular updates help. In short, it sounds like it’s gradually improving. We are so thankful.

#16 Thanks for the update and for sending us the ultrasound images. We are happy that everything is going well with the baby.

#17 Thank you for the update! We are happy to hear that your pregnancy is going well and eagerly await the next update. We look forward to the next announcement.

#18 I feel blessed to have you in my life. Thank you for regularly updating me on the mother cat and kittens you rescued from my garden. I am so happy they are doing well and you are the best to encourage them.

#19 Thanks for the update on your intermediate grades. I see that you are doing quite well as a student. After you graduate, you have many options for your future at your level.

#20 I appreciate the update on what’s going on with the others in the neighborhood. I can confirm that I can attend the block party and look forward to meeting the others.

#21 Thank you for letting me know the latest information about the school events. It feels like so much to keep track of. I appreciate how well organized you are and for helping me keep the kids on track.

Follow Up or Follow Up – How to Use Each Properly

What is the difference between follow up and follow up?

Follow-up and follow-up have the same meaning but do not share the same part of speech.

Follow-up can be either a noun or an adjective referring to a second meeting or other action that follows the first.

Your first interview went great. We would like to schedule you for a follow-up meeting.

Follow-up is a verb that means to closely follow a solution.

The reporter followed her trail to find the source of the corruption.

Let’s practice a few ways you can use these words correctly in English.

Use follow-up in a sentence

When to use follow-up: Follow-up can act as either a noun or an adjective describing an event or action that follows a previous event or action.

For example,

The doctor found some troubling signs on his patient’s physical exam and ran some tests. The doctor asked the patient to come back for a follow-up appointment to investigate further once the tests came back.

It is common for many companies to schedule interviews with a large pool of applicants and then invite only the most qualified for a follow-up interview.

Follow-up occurs most commonly in the context of (and merging with) an appointment, discussion, interview, assessment, report, study, question, call, email, or medical procedure.

Use follow-up in a sentence

When to use follow-up: Follow-up, unhyphenated, is a phrasal verb meaning to follow up on an issue through a subsequent action.

For example:

The journalist decided to investigate the rumors by conducting initial investigations to find out if the claims were true or false.

The party is tomorrow afternoon, but you haven’t ordered dinner yet. I want you to investigate this as soon as possible.

Follow up is another expression that means to inquire about something with a person. It is common in business contexts to politely and appropriately ask someone to check out a problem with someone else.

Remembering to follow up vs. follow up

The hyphen, or lack thereof, can help you remember which word pair is the verb and which is not.

Follow-up contains a hyphen, which is common with compound adjectives and compound nouns. Other examples are cutting-edge, on-campus, and sugar-free.

However, tracking does not contain a hyphen. This is because it is a phrasal verb. Phrasal verbs should never contain hyphens. Remember that phrasal verbs consist of a main verb followed by a preposition. Some examples are turn on, walk up, and sit down.

External examples

Thomas was also known for 16 appearances around the holiday season on Late Night with David Letterman, telling what Letterman told “the greatest talk show story ever” about the late The Lone Ranger star Clayton Moore. Mr. Thomas and Letterman then followed up with a skit in which they attempted to knock a giant meatball off the top of a Christmas tree by throwing soccer balls at the food target (see video below). –Chicago Sun Times

When McGinley wrote music for “S-Town,” the popular sequel to “Serial” about the residents of an Alabama town, he knew more about the plot and characters of “This American Life” than ever before. -LA Times

North Korea successfully tested the Pukguksong-1 submarine last August. A successful test of the land-based Pukguksong-2 followed in February this year. Both are thought to have intermediate ranges that could target Japan and US bases there, but not the mainland United States. – New York Daily News

Chelsea, who beat Tottenham in their temporary home for the season last Sunday, followed with a 2-0 win over Everton as the champions showed they have recovered quickly from a shock opening-day defeat to Burnley. -US today

Quiz: Follow Up vs Follow Up

Instructions: Fill in the blank with the correct word, either follow-up or follow-up, in the correct form.

It is standard practice to schedule an _________________ appointment after such a major operation.

I’d hate to ask you to __________ on this matter, but Clara needs some help with that.

A good detective ____________ always gets to the bottom of all the clues in a case.

Thank you for your presentation! May I ask you a few ____________ questions?

See answers below.

Article overview

Should I use follow-up or follow-up? These both have the same meaning in relation to a subsequent activity, but are different parts of speech.

Follow-up is hyphenated because it can function either as a compound noun or as an adjective. It describes a subsequent activity, usually an appointment or an interview.

Follow up doesn’t have a hyphen because it’s a phrasal verb. It refers to the act of performing a subsequent activity.

Be sure to use the hyphen only when appropriate to indicate the correct part of speech.

Answers of quizzes

On average, sellers who send at least one follow-up email after not receiving a response achieve a 27% response rate. Those who don’t send are stuck at an average response rate of 16%.

You don’t want that 11-point gap to cost you a big deal or prevent you from exceeding quota. In this post, I’ll show you how to send a follow-up email after no response – and finally close that prospect.

In this post we will examine:

Why send a follow-up email after no reply?

It’s simple: follow-up is crucial because it greatly increases your chances of getting a response.

How many times has a business been going smoothly until suddenly it wasn’t? A week of silence goes by, then two, and you wonder what you did wrong and if there’s a way to fix it.

At this point, you’ve likely sent previous follow-up emails or left voicemails in your prospect’s inbox. Even if the situation looks bleak, it’s important to follow up if there’s no response.

Research shows that adding just one more follow-up email can increase your average response rate by 11 percentage points. Those 11 percentage points may seem small, but they’re the difference between a yes and a no.

Follow-up emails also generally have a higher response rate. The first follow-up email has a 40% higher response rate compared to the first email. For example, if your average response rate for your first email is 5%, your follow-up email will have an average response rate of 7%.

So never skip following up – it can cost you a closed deal.

Recommended Resource 30 Free Follow Up Email Templates Fill out the form to get your free templates.

When to follow up if there is no reply

Wait a maximum of three days before following up if there is no response.

If you wait a week, it’s going to be too long. And when you send an email the same day, you seem desperate. Send two to three emails in your order and remember: never send a breakup email. Instead, leave the conversation open-ended and return to it at a later time.

With that in mind, let’s go through best practices for sending a follow-up message.

How to Write a Follow-Up Email After No Response Ask yourself if you closed on your first try. Resist the urge to resend your first email. Don’t follow too fast. Write a truthful subject line. Start the message with a reminder of your last touch point. Resist the temptation to be passive-aggressive in your opening. Keep the body of the email as short as possible. Include a call to action at the end.

If your prospect doesn’t respond to your first email, you might think, “Well, if they didn’t respond the first time, then they certainly aren’t interested in the product and I should leave them alone.”

Not correct.

Many factors influence a prospect’s decision not to reply to your email. It might not have been the right time; they may have seen it but forgot to reply; Her email was buried in her inbox; They may not be interested now, but if you keep in touch they will be interested later.

There are too many reasons for a follow up. So what’s your next step? Here are some principles to follow when sending a follow-up email after no reply. Follow them, and you’re more likely to welcome some of those lavish prospects back into your open arms.

1. First, ask yourself (honestly) if you graduated on your first try.

First, ask yourself if you graduated on your first try. When we send an initial follow-up email to fish for a response, they are often tempered by sellers. We include an “I’d like to hear from you” or “I’d like to know more about what you do”.

The problem is, these aren’t questions, and none of them ask for closure. Closing is not just a matter of whether or not they will sign the contract. Every communication you have with a prospect—from the initial contact through the final paperwork—should include closure. Whether it’s closing for another five minutes of their time, a demo, or a discovery call, you should have a purpose and a call to action every time you reach out to your prospect.

Instead of an ambiguous statement like “I think I can really help you. I hope we can catch up soon,” so give your prospect a chance to respond. Ask specific questions like “Do you have time for a demo this Friday?” or “Can you return any feedback on the original proposal by next Tuesday?” and give your prospect an actionable request to respond to.

2. Resist the urge to resend your first email.

Never cut and paste or forward the original email. It may feel empowering, but all it does is woo your prospect that you make them feel bad for not responding. From a practical point of view, this makes your emails vulnerable to being filtered by spam or blocked entirely.

Treat each follow-up email as a blank slate. Try new subject lines, opening greetings, and calls-to-action. You never know what will ultimately motivate your prospect to respond, so why settle for an email thread that already has nine stale messages weighing it down?

3. Don’t follow too quickly.

Sellers like to classify themselves as persistent. It’s one of our calling cards and part of who we are, but when we follow up, persistence can look a lot like harassment.

Being persistent without knowing why the prospect isn’t responding isn’t wise. If you only wait a day or two after the first outreach email before they get back to you, don’t give them time to respond.

Worse, it signals to your prospect that you’re not that busy—and no one wants to work with a desperate salesperson. Wait at least three days between your first and second follow-up attempt. Then, and only then, should you accelerate your outreach cadence.

4. Write a truthful subject line.

You might be tempted to “dress up” your subject line, but trust me when I say don’t. Using subject lines like “Re: Our meeting last week” or “Following our phone conversation” when you’ve never completed any of these actions with the prospect is lying and always a bad idea.

Don’t try to get your prospect to open your emails and reply to them out of confusion. Keep your subject lines positive, clear, and concise. Consider using something like:

“Send this in your inbox”: This lets them know you’ve previously sent an email and will send another message in case they missed the first message.

“Resource List for [Business Name]”: Another great option that will make your prospect curious about what they might find in it.

“Follow up after last week’s demo”: An easy choice if you’ve already conducted a demo with the prospect.

Looking for more ideas? Check out these email subject lines and download more below for free.

Recommended Resource: 100 Email Subject Lines We Actually Clicked On

Download your free subject lines now

4. Begin the message with a reminder of your last touch point.

Just as it’s distasteful to lie to your prospect, so is it distasteful to send a second email without showing that you’ve been in touch before. This might work if you’re particularly close to the prospect — say, if you’re childhood friends. (Unlikely, but it could be the case.)

Most likely, you and your prospect don’t interact often enough to be remembered. Or they might remember you but need a reminder as to why you’re reaching out again. And it doesn’t have to be as explicit as “This is a follow-up to an email I sent you last week” or as impersonal as “I am contacting you again after trying to get in touch with you days ago .”

These types of sentences can feel wooden and even accusatory. You make it appear as if the potential customer is intentionally ignoring your email. Maybe they did, but that could be for a variety of reasons, including being busy when they first opened your email.

Try simple, no-fuss reminders that make you sound friendly and ready to offer more value. Your opening should also be quick to the point, reminding your prospect of the call to action you gave them in your previous message. Here are some examples:

“I hope you’re doing well. Did you have a chance to look at the [articles, resources, links] I sent last week?”

“I hope you’re having a great week. Have you had a chance to look at the contract I sent on [date]?”

“I hope you enjoy the product samples so far. I emailed you last week asking for your temperature on the samples and am poking this at the top of your inbox.”

5. Resist the temptation to be passive-aggressive in your opening.

When you’ve sent an email or two and haven’t received a response, it’s easy to take it personally. Sellers must have thick skin. Lines like “I’ve tried to reach you a few times now” or “I know you’re busy, I’m busy too” won’t do much to move your business forward.

At best, accuse your prospect of replying to your message. At worst, insult and alienate them. If you check in a few times and don’t get a response, stay positive.

When in doubt, assume a positive intention. Phrases like “I just wanted to put that email at the top of your inbox” or “Wanted to catch up” quietly indicate that your prospect is busy and might just need a gentle nudge to get the ball rolling again .

6. Keep the body of the email as short as possible.

A follow-up email should be no more than a few bullet points or paragraphs. Stick to 2-3 paragraphs at most, because remember – your prospect has already received your first email. Your second email should complement the first and not overwhelm your prospect with additional information that will make it difficult for them to respond.

The body of your follow-up email should:

Offer more value to the prospect.

Clarify how the potential customer will benefit if they keep in touch with you.

Make it irresistible to answer your call to action.

With that in mind, let’s talk about calls-to-action.

7. As always, add a call to action at the end.

Your prospect should never leave any of your emails without knowing what to do. Tell them what you want from them and you are more likely to get it. Do you want them to answer a specific question? Can you provide more information about your company? Route them to the right person who can handle the deal?

One thing to note: the call to action should never be the same as the one in your first email. Your potential customer has probably already seen the first email, and they may have found the call-to-action too much for them at the time. Increase your chances of getting an answer by customizing your degree.

We’ll go into more detail on that in the next section, as this comes into play when you need to send a second email after no reply.

Second Follow-up Email After No Response If you’re sending a second follow-up email after no response, the first thing to think about is timing. Wait three days before reporting again and always send a new message. Finally, add a call-to-action that tells your prospect what to do next.

How to send a second follow-up email after no reply

If you need to follow up a second time, here are some important tips to keep in mind:

Adjust your degree each time you don’t get an answer.

If you need to follow up a second time and still don’t get a response, you may just be suffering from the wrong call to action. Every time you follow up with a prospect after no response, your deal should be easier to fulfill (because every email that goes unanswered makes it easier for your prospect to ignore you).

If you asked for a meetup in your first follow-up email, your second may ask for a referral instead. If you still don’t get a response, consider requesting more general information in your third email. For example, you might ask, “I’m just trying to navigate your organization. Where is the best place to go to learn more about Team X and Project Y?”

If all else fails, ask a question that’s completely detached from the work. If a new putting range opened in your town, ask, “I saw you opened a new top golf course in your neighborhood! Have you checked it yet?”

Sometimes it’s easier for potential customers to answer personal questions about themselves. It reminds them that you are a human being and not just a sales machine. Once you have an answer to your top golf question, steer the conversation back to business.

Don’t send a breakup email.

Never send a breakup email. Once you’ve tried these steps, stop emailing your prospects. Go away, wait and check back in a few months.

There’s an old sales adage that warns employees not to disclose intentions. If, after your fourth follow-up, you send a frustrated email saying, “Well, since I haven’t heard from you, I assume you’re not interested,” you’re giving your prospect a bad one Made to feel and make themselves look like a victim and reduce the likelihood that they will reach out to you in the future.

By not saying anything and checking back after a few months, you’ve kept yourself in a position of authority and avoided passive-aggressively blaming your prospect for never responding. Follow with a friendly “I hope you had a great summer! I know a lot of customers are focused on [taking advantage of your product/service offerings] as they head into the fall months. Is this a priority for your company right now?”

Follow-up email example

Below is a great follow up email template I’ve used in the past.

Send this to your inbox Hello [Prospect Name], I hope your week is going well. It was great hearing about your [business pain point] on our last call. I think [company name] can help you [insert benefit]. I would appreciate the opportunity to share some of my ideas with you in a 15 minute phone call. do you have this thursday free If so, please feel free to book some time on my calendar: [insert calendar link]. Thank you Jeff

If that doesn’t fit your situation, I’ve designed some more examples.

Follow Up Email Templates

We’ve rounded up 30 follow-up email templates that you can use in any situation, including:

General follow-up actions.

Synchronization with recruiters.

Touching base with sales prospects.

Reconnect to network contacts.

Download and customize the templates now to send the perfect follow-up email. After downloading your free templates, come back and check out the following.

1. Follow-up after sending resources

If you sent a resource list and the customer didn’t respond, use the email template below. They might even have seen that they opened the email in your CRM but didn’t get back to you. If so, they’re probably too busy to respond.

Resource List for [Company Name] Hello [Prospect Name], I hope you are well. Did you have a chance to look at the [articles, resources, links] I sent last week? As it was quite a long list, I’ve compiled the most useful ones below: [Link 1]: This is a great guide to solving [Business Pain Point] – very quick read.

[Link 2]: You were curious about [insert product feature] and this is a great summary written by my colleagues. I’d like to get in touch with you this week and see if we can help [company name] achieve [results of X]. Do you have time for a ten-minute phone call on Friday? Thank you Jeff

Tip: If they didn’t respond to your first resource email, narrow it down to just one or two particularly specific resources related to their pain points and needs.

2. Follow-up after the demo

Most customers who have reached the demo phase will not ignore your emails. They are probably very interested in buying your product or service. But if there’s a customer who’s received a demo and then stops responding to your emails, it helps to get back to base and make sure you’re still on their radar.

Follow up after last week’s demo Hello [Prospect Name], I’m putting this in your inbox right now. Have you had the opportunity to speak to [senior authority] about the further development of [product or service]? If not, I’d be happy to set up a call so I can get you guys started [getting X results]. Are you and your manager available for a short phone call on Wednesday morning? Thank you Jeff

Tip: Refer to the last call-to-action you created, and then offer an alternative that might be more workable.

3. Follow up after a missed call

Did you email and also call? And none of them got an answer?

Firstly, this is one of those situations where you would wait a week. You don’t want to bother the prospect too much. Second, send an email that will restore the value you can bring to their business.

Growth opportunities for [company name] Hello [prospect name], it seems like this is not a good time for us to network, but I really think [specific features] could help your business, [X results to achieve]. If you are not the right person to contact, who can I contact? Thank you Jeff

Tip: If you’ve tried to reach out multiple times and haven’t gotten a response, you can assume they’re not the right person to talk to — or it’s an unqualified lead. Either ask for another contact, or stop emailing the person and wait for the company to hire the correct contact.

4. Follow-up after sending a contract

For smaller or freelance businesses, sending out a contract is something you do early in the sales cycle — more akin to an offer than a legally binding document.

When you’re in business sales, sending a contract is a much bigger deal. The recipient is assumed to be ready to sign at this point, so you probably won’t need to follow up.

If you haven’t received a response after emailing a contract, send a quick check-in message.

[Product Name] Contract Hello [Prospect Name], I hope you are having a great week. Were you able to see the contract I sent on [date]? Can I answer questions or address concerns? I look forward to bringing you and your team on board so we can achieve [X Results] for your business. Thank you Jeff

Tip: You’ve gotten to the contract stage because you’ve effectively connected. Use emotions – positive emotions – to fuel their enthusiasm.

5. Follow up after they make a sales request

Your prospect may have submitted a form signaling intent to buy. They replied but they didn’t get back to you.

This trail is still hot and definitely worth pursuing.

Help your business to reach [X] Hello [Prospect Name], Thank you for reaching out through our website. I realize my last email may have gotten lost in the mud, so I’ll check again. You said you are interested in [product or service] and have problems with [business vulnerabilities]. I would like to schedule some time for us to chat. Are you available on Friday morning? If not, please feel free to book an appointment on my calendar: [meeting link] Thanks, Jeff

Tip: Repeat their pain points and remind them why they reached out and why they need your product.

6. Follow up after connecting on social media

If you connected on social media, sent an email, and didn’t get a response, follow up—especially if the prospect seemed interested in your offer.

I look forward to connecting with you on [social media platform]. Hello [prospect name], it was great connecting with you on [social media platform] last week. I’ll get back to the grassroots with a few resources that I think would be helpful as your organization attempts to achieve [Outcome X]. [connection 1] [connection 2] [Link 3] If this isn’t a good time for us to connect, I’d love for us to keep in touch. Submit this form [link] to be the first to hear about our product updates directly from me. I’ll keep an eye out for your submission. Thank you Jeff

Tip: If your first email didn’t get a response, offer more value than you did before and don’t forget to include a call to action.

7. Follow-up after they have not renewed their contract

Some prospects choose to ghost when it comes time to renew their contract, ignoring your initial email and even automatic system reminders.

[Company]’s contract is up for renewal Hello [prospect name], this is [your name] from [your company name]. I hope you are having a great week. Did you receive my email that your contract should be renewed? Just in case, I’m bumping this into your inbox. The renewal date of your contract was [date] and the grace period is about to expire. I would like to talk about alternative possibilities. Are you available for a 15 minute call on Thursday morning? Thank you Jeff

Tip: The prospect may not be ready for a renewal due to budget or an internal issue. End with a request for a call so you can offer alternative options, such as B. a customized package.

8. Follow-up after sending an offer

Typically, you send an offer via email, and if you don’t get a response, it’s important to follow up so you can re-emphasize the effectiveness of your solution.

Offer for [Product] Hello [Prospect Name], I hope your week is going well. Did you have a chance to look at the offer I sent on [date]? The sooner I get the offer approved, the sooner we can get your company to [Achieve X Results]. I am happy to answer any questions and if you need to renegotiate some of the terms we look forward to a call. Would Friday work for you? Thank you Jeff

Tip: As in the last example, the prospect may encounter an unexpected internal delay. Offer them a chance to discuss some of the terms and fees and be open to negotiation.

9. Follow-up after sending product samples

In some industries, such as B. the printing and manufacturing industries, product samples are required before the prospect can proceed with a quotation, contract or purchase.

Always follow up if they haven’t responded to your first email—especially if they’re a corporate customer.

Product Samples from [Your Company Name] Hello [Prospect Name], I hope you’ve enjoyed the product samples so far. I emailed you last week asking for your temperature on the samples and am poking this at the top of your inbox. How do rehearsals work for you? I’ve put together a comparison chart for the products I sent: [link] I would recommend [product] for its [property related to your business challenge]. Are you curious about other products? Thank you Jeff

Tip: If they don’t respond after receiving the samples, the products may not fit well. Offer them the opportunity to ask for additional samples.

10. Follow-up after a free trial

A free trial is a great opportunity to showcase your company’s SaaS product and grab the attention of a potential customer. If the trial period is about to end and your prospect isn’t responding to your emails, it’s time to check in.

About Your Free Trial of [Product Name] Hello [Prospect Name], I hope you had a great week! I just want to inform you that your free trial ends on [date]. How do you like the software? Has it helped your business [Achieve X results]? If you need more time before making a choice, that’s totally understandable. Email me if you would like a trial extension and I will work with our product team to get you another week. In the meantime, I would like to hear how the product has worked for you. Are you available for a 15 minute call on a Wednesday afternoon? Thank you Jeff

Tip: If a prospect doesn’t answer, it doesn’t necessarily mean “no.” And if they’ve participated in a free trial, they’re very interested in what you’re offering. But they may need more time. If possible, offer an extension and always try to arrange a call to find out how the trial is going.

Always send a follow-up email after no reply

Salespeople work hard, and when we get replies to our emails, it makes us feel successful. We don’t want to send too many follow-up emails, but they are crucial in driving the conversation to a closed deal. Test some of these tactics in your follow-up campaign and see how they make a significant difference in your response rates.

Editor’s Note: This post was originally published in June 2018 and has been updated for completeness.