Two Arrows On Virgin Box? Best 51 Answer

Turn the black A/C power switch to the off position. The switch is in the off position when O is pressed.

Leave it off for about 10 seconds.

There are a few reasons why your connection might be having trouble. The best thing to do is to test your broadband connection. Otherwise, read on to learn more.

Broadband problems in your area

Internet issues could be due to a local issue in your area. You can use our clever Service Status tool to check for service outages in your postcode that may be causing Virgin broadband and internet issues.

problems with your setup

Other common WiFi hiccups can be caused by WiFi signal strength, which is affected by the setup in your home. Our clever Virgin Media Connect app can help you figure out the best location for the hub.

Look for loose cables that could be causing problems with the WiFi connection. Make sure all cables going in and out of the hub are securely plugged in, and also check that the cables are properly plugged into the wall outlets.

Check if you have DNS cache errors and check if antivirus software on your device is blocking your internet connection. If you’re using the hub as a modem, make sure you’re not using an outdated hub.

If you only find that only one device is having connectivity issues, there is likely a problem with that device and not your broadband.

Outdated devices can slow down Internet speeds. So if you have more people living in your home now — if you’re working from home more often — or if you’re generally using the internet more than before, it might be time for an upgrade.

Here’s everything you need to know about our broadband speeds

These estimated speeds apply to all new customers who purchase our broadband services and to existing customers who changed their broadband services on or after February 28, 2019.

You can also check my internet speed. This test tells you how your broadband is performing by measuring your download and upload speeds and showing you your results in megabits per second (Mbps).

Is your Virgin Media router – literally – blinking? Is it starting to resemble a spaceship from Close Encounters of the Third Kind? Rather than trying to fix the problem by repeatedly restarting the box or throwing it out the window in frustration, read on to find out what the Virgin Media Hub lights actually mean.

Find out how to get a free Virgin Media Hub upgrade. Click here

Virgin Media Hub lights up: Hub 3.0

If you have either the black or white Virgin Media Hub 3.0, you’re in luck: there are only four lights to contend with. From bottom to top they are:

The Base LED: This is the only light that should be on at all times. When the hub is in router mode, it is white. When in modem mode, it is magenta (pink). And that’s it.

This is the only light that should be on at all times. When the hub is in router mode, it is white. When in modem mode, it is magenta (pink). And that’s it. The phone light: If your phone service is provided by the Hub 3.0, the phone light will turn on when there is a problem.

If your phone service is provided by the Hub 3.0, the phone light will turn on when there is a problem. The Internet LED: This LED blinks green when the hub is connecting and stays solid for two minutes after a connection is established. It also flashes when the hub is downloading new software. If it blinks red or stays on for more than two minutes, there’s a problem with your internet connection.

This light flashes green when the hub is connecting and stays on for two minutes after a connection is established. It also flashes when the hub is downloading new software. If it blinks red or stays on for more than two minutes, there’s a problem with your internet connection. The Wi-Fi Light: When the Hub 3.0 boots up, the Wi-Fi icon will glow for two minutes. As above, if it stays on for two minutes or flashes bright red, you have a problem with the Wi-Fi.

Virgin Media Hub Lights: Super Hub 2ac and Super Hub 2

As an ISP router, the Virgin Media Super Hub 2/2ac is pretty stylish. However, the lights are a bit more complicated than the Hub 3.0. From top to bottom they are:

The Wi-Fi lights: The first two lights indicate if the router has established a wireless connection. But why are there two? Well, there is one for both 2.4GHz and 5GHz wireless network and both will blink if everything is ok. If they aren’t on, you’re not connected.

The first two lights indicate if the router has established a wireless connection. But why are there two? Well, there is one for both 2.4GHz and 5GHz wireless network and both will blink if everything is ok. If they aren’t on, you’re not connected. The ‘Ready’ Light: The third light from the top indicates whether or not the Super Hub is connected to Virgin Media’s network. It should be on all the time; If it is off, the router is not connected to the internet.

The third light from the top indicates whether or not the Super Hub is connected to Virgin Media’s network. It should be on all the time; If it is off, the router is not connected to the internet. The “Traffic” traffic light: This flashes blue when data is flowing over your network, which is good. If it’s off, your WiFi or Ethernet isn’t working properly. If this is the case, scroll down to the “General fixes below” section. Don’t go any further. Don’t collect £200.

Virgin Media Hub lights up: Super Hub

The first thing you notice about the Super Hub is the large glowing button on its side. If it’s blue, the Super Hub is in router mode. Violet? It is in modem mode. On the other hand, if it’s flashing red and blue, that means it’s connecting to compatible WPS devices (this only happens after you’ve held the button down for two seconds).

The three lights on the front of the router are simpler. Here they are from top to bottom:

The “Traffic” light: As with the Super Hub 2ac/2, the top light shows whether data is being transmitted over the network. If it flashes blue or green, everything is ok; If it’s dark, you have a problem.

As with the Super Hub 2ac/2, the top light indicates if data is being transmitted over the network. If it flashes blue or green, everything is ok; If it’s dark, you have a problem. The Ready Light: This LED indicates that you are connected to Virgin Media’s network and should be on 24/7. If it’s off, you don’t have an internet connection.

This LED indicates that you are connected to the Virgin Media network and should be on 24/7. If it’s off, you don’t have an internet connection. The Wi-Fi LED: If this is blinking or solid green, the Wi-Fi is working normally. If it’s not on, it’s worth getting in touch with Virgin Media.

Virgin Media Hub lights up: General fixes

Once you’ve identified the light that isn’t doing what it should, try the following steps:

Reboot: Turn off your hub, wait 60 seconds, and turn it back on. It may be an IT cliche, but it often solves the problem.

Turn off your hub, wait 60 seconds, and turn it back on. It may be an IT cliche, but it often solves the problem. Check the position: Check to see if something – like a heavy table or your significant other – is blocking the router’s line of sight.

Check to see if something—like a heavy table or your significant other—is blocking the router’s line of sight. Ethernet cable: If you can’t get a Wi-Fi connection for love or money, try connecting your computer directly to the router with an Ethernet cable.

Still no luck? Contact Virgin Media.

READ MORE: How do I set up WiFi calling on an iPhone?

When you connect to the WiFi at home, refer to your router’s manual to learn how to reset it. Often you can:

Unplug the router from the electrical outlet and verify that the lights on the router turn off. Wait 30 seconds. Plug the router back in and wait 30 seconds for all the lights to come back on.

If you’re still having connection issues after completing these steps, contact your ISP or Wi-Fi network host.

Almost all modems and routers have LED status lights. You may also have a combo device that is an all-in-one modem/router (also called a gateway). In any case, the LED status indicators on your devices are very helpful for quickly diagnosing network problems.

Check the internet signal light

The light for an Internet connection is on your modem and is usually labeled WAN, Internet, or a globe icon, and you can tell the Internet is on when the light (usually white or green) is solid.

If the light is red or off, you have an Internet signal problem because your modem is not successfully connecting to the Internet. If this is you, continue to our Internet signal troubleshooting section.

Check the Wi-Fi LED

The WiFi light(s) are on your router or somewhere below the Internet connection light if you have a modem/router combo. Labels for Wi-Fi lights vary, but typically read “2.4G” and “5G,” “WLAN,” or “Wireless.” These lights should be on and will normally be flashing. If the WiFi LEDs are off or red, your router is not broadcasting a signal. Skip to the WiFi troubleshooting section to begin troubleshooting.

If the device lights don’t identify your internet issue, read on for the next steps.

Welcome to Android Central! Even if there are no bars, it may still be connected to a Wi-Fi access point. A hollow outline of the Wi-Fi indicator would mean absolutely no signal. Can you show us a screenshot of what you see? http://forums.androidcentral.com/gen…d-central.html

1. Restart your computer and broadband devices

Electronic devices and software can sometimes encounter problems like “freezing” and “hanging”. Restarting allows your device to run diagnostic checks and forces it to stop and restart, which often fixes the problem.

Simply turn off your computer and Virgin Media Hub or Super Hub, wait a few seconds, then turn them back on.

How to check and restart your broadband equipment