How To Factory Reset Cloud Mobile Phone? Top Answer Update

Beware of Scam Messages: Samsung reminds all consumers to remain vigilant against scam messages impersonating Samsung to avoid being scammed out of their money and personal information.

Beware of Scam Messages: Samsung reminds all consumers to remain vigilant against scam messages impersonating Samsung to avoid being scammed out of their money and personal information.

What is the processor (CPU) of the Cloud Mobile Stratus C5?

The Cloud Mobile Stratus C5 has a processor (CPU) with 1.3 GHz quad-core processor.

What is the screen size of the Cloud Mobile Stratus C5?

5.5 inch is the screen size of Cloud Mobile Stratus C5.

What RAM does the Cloud Mobile Stratus C5 have?

The Cloud Mobile Stratus C5 has a RAM memory of 1 GB.

What internal storage does the Cloud Mobile Stratus C5 have?

The Cloud Mobile Stratus C5 has an internal memory with a capacity of 16 GB.

What operating system does the Cloud Mobile Stratus C5 have?

The Stratus C5 from Cloud Mobile comes with the Android Oreo 10 (Go Edition) operating system.

Estimated Delivery Dates – opens in a new window or tab

include seller processing time, origin country zip code, destination zip code and time of acceptance and depend on the selected shipping service and receipt

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. Delivery times may vary, particularly during peak periods.

Later models

(Android version 5.0 or higher)

1. Tap Apps

2. Tap Settings

3. Tap Backup and reset

4. Tap Factory data reset

5. Tap Reset device

6. Tap Erase everything

Previous Models

(Android version 5.0 or lower)

1. Tap Settings

2. Tap General & Backup and reset it

3. Tap Factory data reset

4. Tap Reset device

5. Tap Delete All

recovery mode

If your screen is frozen or you couldn’t turn on your phone, we recommend that you perform a factory reset using “Recovery Mode”.

Note: Please note that this procedure will delete all customer data. Please backup your data in advance to keep your data on the device.

1. Press and hold Volume Up + Home + Power button at the same time.

2. Once Android recovery mode appears, use volume buttons to select: wipe data/factory reset

3. Enter using the power key

unlock phone

Access Wireless will comply with Section 12 of the CTIA Consumer Code regarding cell phone unlocking. In particular, Access Wireless adheres to the following principles regarding the ability of customers and former customers and individual owners of Eligible Devices to unlock phones that have been locked by Access Wireless or at Access Wireless’ direction: Access Wireless will post a clear , concise and easily accessible mobile device unlocking policy terms and conditions. If a customer’s phone is unlockable, Access Wireless will clearly notify the customer that the phone is unlockable and/or will automatically unlock the phone remotely at no additional cost. Such notices may be given at an Access Wireless location, on the Access Wireless website, or by text message or telephone call; (ii) initiate a request to the OEM to unlock an Eligible Phone; (iii) explain to the requesting customer why the phone cannot be unlocked; or (iv) provide a reasonable explanation as to why Access Wireless is taking longer to process the unlock request. (5) For deployed military personnel in full compliance with Access Wireless’ Terms of Use, Access Wireless will unlock cell phones upon receipt of valid copies of deployment papers. Devices that work on the Access Wireless network may not be compatible with other vendors’ networks due to the different frequencies and technologies used for wireless network access. “Unlock” as used herein refers only to disabling software that prevents activation of a device designed for Access Wireless’ network from being used on another carrier’s technologically compatible network. It does not address hardware modifications and does not guarantee that the Access Wireless phone will be compatible with a particular carrier’s network or that all of the device’s features will be enabled on a different network.

To better serve its customers, TruConnect introduced monthly leasing options for top smartphones. Demand for iPhone and Samsung devices increased in 2016, prompting TruConnect to find easier ways to get devices into customers’ hands.

SmartPay makes qualifying for leasing plans quick and easy. Customers with a monthly income of at least $1000 can sign up for SmartPay and checkout in minutes. Depending on their income, customers receive a credit amount that they can use for smartphones and accessories, and then make small payments every month.

Available devices include (but are not limited to): Samsung Galaxy S3-S6, Samsung Galaxy Note 4/5, LG G Stylo, LG G4, LG V10, Apple iPhone SE, 6/6 Plus and 6s/6s Plus. Customers also have the option of not paying upfront and purchasing devices and accessories through PayPal.

While many other companies require an expensive monthly plan to lease popular devices, this is not the case with TruConnect. The combination of low monthly payments for top smartphones with Lifeline service and Pay-As-You-Go plans starting at $5/month makes TruConnect more affordable than ever.

Visit smartphones.truconnect.com for more information on available devices and accessories

TruConnect is an American company that provides mobile virtual networks and lifeline services to its users. They also offer free cell phones or services to customers in Canada, Mexico, and China who are eligible for their Lifeline program. In this article we will cover my TruConnect account issues and you will learn the activation guide for the TruConnect SIM card.

How do I activate my TruConnect SIM card?

You must first obtain the TruConnect SIM card from the Lifeline program. Only then can you activate your TruConnect account on your phone. Read and follow the method below to learn all about TruConnect SIM Card Activation Guide.

TruConnect SIM activation guide

If you are eligible for the TruConnect Lifeline program and have received the free SIM card or even the free phone, you can follow the steps in the TruConnect SIM card activation guide below:

Note: You must be located in Canada, Mexico, or China to use this service.

1. Long press the Power button and tap Power off as shown below.

2. Open the SIM slot of your mobile phone and insert the TruConnect SIM card there.

Note: You can do this on your device or the device provided by TruConnect.

3. Then long press the power button again to turn on your smartphone.

4. Open the phone app on your phone.

5. Now dial 611 on the keyboard.

6. You should get a new message that says “Welcome to TruConnect.” Open the Messages app and check your messages. With the help of these activation instructions you have now successfully activated your TruConnect SIM account.

Note: If you did not receive the message, contact TruConnect Customer Service. You can also visit the TruConnect Store or contact the hotline number that will assist you with activation.

Also Read: How to Activate Crunchyroll on Any Device

How do I set up my SIM card?

To set up your TruConnect SIM card, you have two options: you can visit one of the TruConnect Store locations or contact customer service, or you can do it manually.

You can do this manually by following the steps below:

1. Turn off your mobile phone by long pressing the power button.

2. Insert the TruConnect SIM card into your phone’s SIM slot.

3. Turn on your mobile phone by pressing the power button.

4. Open the phone dialer app on your device and dial 611 as shown.

5. Now open the Messages app and look for a new message that says “Welcome to TruConnect”.

How do I activate my TruConnect SIM card?

You can easily activate my TruConnect SIM card by following the steps below:

1. Hold down the power button and tap Power off.

2. Open your device’s SIM slot and insert the TruConnect SIM card.

3. Turn on your mobile phone and launch the phone app on your smartphone and

4. Dial 611 and make the call.

5. You will now receive a “Welcome to TruConnect” message in your Messages app.

Also Read: How to Fix iPhone Won’t Activate Issue

Can I put my TruConnect SIM card in another phone?

Yes. If you already have a cell phone, you don’t need to get a new TruConnect cell phone to use the SIM card. You can use your previous phone for this. However, once you set up your TruConnect SIM account on one device, you cannot transfer it to another device.

How do I unlock a TruConnect SIM card?

If your TruConnect SIM card has been locked by entering the wrong PIN three times, you can unlock your SIM card with the PUK code (Personal Unlocking Key). You can find this in three different ways:

The PUK code is located in the top left corner of the SIM card packaging where it was snapped out.

from where it was snatched. You can find it by logging into the TruConnect login page.

TruConnect login page. Also, contact customer service or visit the nearby customer service center.

What network does TruConnect run on?

All services and mobile phones provided by TruConnect run on the TDD-LTE system, LTE Advanced Long Term Evolution (LTE-A).

How do I set up my TruConnect Tablet?

To set up your TruConnect tablet, you must identify the operating system it is running. Then follow the steps below:

1. Open the Play Store app on your TruConnect Android device.

Note: Open the App Store app if you are using an iOS device.

2. Search for the TruConnect application and tap Install.

3. Continue setting up your device by opening the application.

Also Read: Fix No SIM Card Detected Error on Android

How do I activate my TruConnect SIM card on my phone?

In order to activate your TruConnect SIM card account, you must have received a user manual from your SIM card provider with full instructions, as the activation process can vary from provider to provider. You can follow the steps below to activate your TruConnect SIM card:

1. Turn off your phone and insert the TruConnect SIM card into the SIM slot.

2. Now turn your device back on after holding down the Power button for a few seconds.

3. Launch the caller or phone app on your smartphone and dial 611 in the box as shown.

4. Now wait for the Welcome to TruConnect message to start using the SIM card.

How do I activate my prepaid SIM card?

To activate your prepaid SIM card, you can follow the steps below:

1. Locate the serial number on the back of your SIM card.

2. Contact your SIM service provider’s customer service and provide them with the serial number you wrote down in the first step to start the activation process. You activate your SIM card.

Also Read: How to Deploy a SIM Card

Which phone provider is compatible with TruConnect?

Which carriers are compatible with my TruConnect account? The TruConnect supports Sprint or T-Mobiles networks depending on the location where it is used.

Why does my phone say the TruConnect cellular network is unavailable?

The most common reasons for this message are:

The location is not supported by your network service provider.

from your network operator. The SIM card may not be inserted correctly. You can remove the SIM card and insert it again.

. You can remove the SIM card and insert it again. There may be some software or hardware issues with your device. You can go to the service center to check it.

Can you use your own phone for TruConnect?

Yes, if you do not wish to receive the TruConnect mobile phone, you can use your phone for TruConnect account services.

Are SafeLink and TruConnect the same company?

No, both companies offer similar services, but both have their own existence. They are not the same.

Can you have two government phones

Yes, a single household can qualify for multiple government phones to help small families stay connected.

What is the difference between Lifeline and EBB?

Lifeline is an ongoing program that provides affordable access to communications services. At the same time, EBB is a temporary program that allows discounts to be applied to the same service plan.

How do I add information to my TruConnect account?

You can add dates using the pop-up schedules available on the TruConnect website. You can add top-up to your plans and pay with a debit card whenever you want to use more data.

Recommended:

We hope you understood how to activate my TruConnect account and SIM card with the detailed steps to help you. You can send us questions about this article or suggestions about other topics that you want us to create an article on. Write them in the comments section below so we know.

If you forgot your screen PIN, pattern or password lock, you can access the phone menu with your Google account previously installed on this phone. If you can’t do this, the only way to bypass security is to do a factory reset.

!!! warning !!!

This will erase all your information (address book, apps, pictures, downloads, etc.)!

There are two ways to perform a factory reset using hardware buttons.

________________________ Video Instructions: ________________________

CLOUD MOBILE C5 Stratus Elite 4G LTE GSM Dual Sim Smartphone

PRECAUTIONS

On road

Using a device while driving is illegal in many countries.

Please do not use your mobile phone while driving.

Near sensitive electronics or medical equipment

Do not use your device in the vicinity of sensitive electronic devices – especially medical devices such as pacemakers – as

could lead to malfunctions. It can also be annoying

the operation of fire alarms and other automatic controls

Gear.

When flying

Your device may cause interference with aircraft equipment. Therefore, it is important that you follow airline regulations. And if airline

Staff asks you to turn off your device or disable its wireless capabilities, please do as they say.

At a gas station

Do not use your device at gas stations. In fact, it’s always best to switch off when you’re near fuel, chemicals, or other objects

Explosive.

carry out repairs

Never disassemble your device. Please leave that to him

professionals. Unauthorized repairs could violate the Terms

your guarantee. Do not use your device if the antenna is damaged as this may cause injury.

About children

Keep your cell phone out of the reach of children. It should never be used as a toy as it is dangerous.

Near explosives

Turn off your device in or near areas where explosive materials are used. Always obey local laws and turn off your device when instructed to do so.

emergency calls

To make an emergency call, your device must be on and in an area with network coverage. Dial the national emergency number and press send. Explain exactly where you are and don’t hang up until help arrives.

working temperature

The working temperature for the device is between 0 and 40 degrees Celsius. Please do not use the device out of range. Using the device when the temperature is too high or too low can cause problems. Prolonged listening to a mobile device at very high volume can damage your hearing.

DEVICE PARTS AND BUTTONS

Headphone jack Micro USB port Light distance sensor Receiver Front camera Touchscreen Microphone Volume button Power button Rear camera Flash Speaker

TOUCH BUTTONS

The back button goes one step back to the previous menu/page.

The home button will immediately return to the main screen

The recently opened delete button displays a menu of recently opened applications.

(This interface adds a “DELETE ALL” button) Swipe up on the home screen to open the application list

INSERT/REMOVE SIM CARDS

Installing the nano SIM card

Insert your fingernail into the slot on the bottom left of the back cover and slide the nails across the bottom of the back cover to lift it off. Before inserting the SIM card, please open the SIM card cover as shown below. This phone is hot-pluggable and requires no shutdown.

HOME SCREEN

The home screen looks similar to the image below. To switch between screens, simply swipe your finger left or right across the screen. The home screen contains shortcuts to your most used applications and widgets. The status bar displays system information such as B. the current time, the wireless connection and the charge level of the battery.

FAST NOTIFICATION PANEL

When you receive a notification, you can quickly view it by following the instructions below. Slide your finger down from the top of the screen to the center to access the notification panel and see your notifications.

Pull down the notification menu to reveal the second quick access menu. The menu looks similar to the image below.

Features such as brightness, auto-rotation, Wi-Fi, Bluetooth and more can be changed from this menu

SETTINGS MENU

In the settings menu you can adjust the system configuration of the mobile phone

Change settings

Touch the Settings menu icon in the Applications menu. The settings menu opens. Touch a category title to see more options.

Network & Internet Wi-Fi – Connect to/disconnect from wireless networks, view connection status. Cellular network – insert SIM card and switch data. Network (2G/3G/4G) Data Usage – Enable/disable mobile data, view current usage, set mobile data limit.

(Note: This feature is only available on devices with 3G card capability.) Hotspot & Tethering – Includes USB tethering, Bluetooth tethering and Wi-Fi hotspot. Connected devices Bluetooth – Connect or disconnect Bluetooth devices. USB – Connect the USB cable to use this menu. Apps & Notifications Notifications – Customize various notification settings. App Info – A list of all downloaded and running apps. App Permissions – View app permissions. Battery – View the status of your battery and make adjustments to power consumption. Display – Adjust the display settings. Sound – Customize various audio settings such as ringtones. Storage – View your phone’s internal and external storage settings. Privacy – change location privacy settings – “Change approximate location detection, improve search results, GPS satellites. Security – Customize phone security settings; Accounts – Add or remove accounts such as your Google account. DuraSpeed ​​- “ON” / “OFF” system language & input – add to dictionary, edit on-screen keyboard settings, voice search, etc. Date & Time – set date, time zone, time, time format, etc. Backup – Backup and restore data, perform factory reset, etc. Reset options – Reset all settings. About Phone – Displays information about your phone

INSERT/REMOVE SIM CARDS

When the phone is off, insert a SIM card by removing the SIM cover as shown above, insert your finger in the indentation near the charging port and release the SIM cover, then insert the SIM card in. Please note the insertion direction according to the diagram on the phone’s SIM port. After inserting a SIM card, turn on the phone and wait a few minutes for your phone to display network information.

Inserting the TF card:

Note: Please pay attention to your phone when inserting an SD card

Switched off”

Insert the TF card into the TF card slot located under the SIM card cover as described in the SIM card insertion/removal section. Gently slide the TF card into the slot until it clicks into place. A prompt will appear on the screen that says “Preparing SD card”. Remove TF card: Close all applications and documents opened from TF card. Select “Settings” and find “Storage” and then click “Unmount SD card”. A prompt will appear on the screen that says “Safely Remove SD Card”. Gently push the TF card to remove and pull out the TF card.

MAKE AND RECEIVE CALLS

Once your SIM cards are installed, turn on your phone and wait a few minutes for your phone to find a network. Then select the call icon. Here you can dial a number or select a contact from your saved contact list to call. You can also view outgoing and incoming calls made, and add or remove contacts

ACCEPT AND REJECT CALLS

To answer a call – Swipe your finger across the blue call answer button. To reject a call – Swipe your finger over the red call end button.

SEND MESSAGE

Touch the messaging icon to send SMS or MMS to other mobile phone users, enter the name or phone number in the “Enter name or number” column, or select one from contacts. Enter the information content and select Submit.

SOFTWARE KEYBOARD

The phone has a software keyboard that appears automatically when you tap where you want to enter text or numbers on the screen, and then just start typing.

Touch screen

The touchscreen responds to finger touch.

Single Click: Click once on an icon to select the icon or option you want. Long press: Long press an icon to delete or move an icon or app, and it will show APP information, widgets, context menu, etc. Drag: Press and drag the icon to another screen

CONNECTING TO A COMPUTER

Use a USB cable to connect the phone to a computer. The phone automatically detects a USB connection. The USB connection menu will appear in the notification bar, select the desired USB operation. The USB connection was successful

INTERNET CONNECTION

Wireless

Select Settings”. Select Network & Internet. Select “Wi-Fi” and slide the status OFF to ON. All detected wireless networks in the area will be listed. Click to select the desired wireless connection. Enter the network key. Once connected to a wireless network, the settings are saved. When the connection is successful, the wireless icon appears in the taskbar. When the connection is successful, the wireless icon appears in the taskbar

MOBILE DATA AND INTERNET

Please note: Cellular data may be set to “OFF” as a factory setting. To allow data to flow through your network provider, turn data usage to “ON” either in your quick drop down menu or in > Settings > Network & Internet > Data usage. , you cannot access the Internet when data usage is “OFF”.

Note: Mobile data charges apply when this setting is “ON” – data is routed through your network provider.

Web Browsing: Connect to the Internet and launch the browser. Enter the desired browser URL.

BLUETOOTH

Select “Settings” and choose Bluetooth from “OFF” to “ON”. Find the device you want to pair with and select “PAIR”. You will see the message “Successfully connected”.

CAMERA

Touch the icon to enter camera mode, and the interface will appear as follows

Touch the icon to take a photo. Touch the icon to start camera recording. Touch the icon at the top right to view the previous image and delete, share, or set as wallpaper. Click the back button to exit the camera interface. Touch the icon to switch from front to back camera.

TROUBLESHOOTING

How to close applications

If an application is not responding, you can manually shut down the app from the Running Services menu. This ensures that the system responds as intended. Please exit all idle applications to free memory and bring system speed back to normal. To close the application, click the icon on the shortcut bar to enter the system configuration interface. Select the ApplicationRunning and the interface is Tap on the application you want to close. A pop-up window will appear. Tap “Stop” to close this application.

Turn off / restart / reset the phone

Press and hold the power button for 5 seconds and the device will turn off. Use a pointed object to press the reset button under the power button and the device will be forced to restart.

Restore default setting

If you want to factory reset your phone and erase all materials, please press Backup settings and Factory data reset.

FCC RF EXPOSURE INFORMATION

In August 1986, the United States Federal Communications Commission (FCC), with its Action in Report and Outer FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RE) electromagnetic energy emitted by FCC-regulated transmitters. These guidelines are consistent with the safety standard previously established by both US and international standards bodies. This phone is designed to comply with FCC Rules and these international standards. Use only the supplied or an approved antenna. Unauthorized modification or attachment of antennas could affect call quality, damage the phone, or violate FCC rules. Do not use the phone with a damaged antenna. Minor burns may result if a damaged antenna comes into contact with skin. Contact your local dealer for a replacement antenna.

BODY-WEARED OPERATION

This device has been tested for typical body-worn operation, with the back/front of the phone held 1 cm from the body. To comply with FCC RF exposure requirements, a minimum distance of 1 cm must be maintained between the user’s body and the back/front of the phone, including the antenna. Belt clips, holsters and similar third-party accessories that contain metallic components may not be used. Body-worn accessories that cannot maintain a 1 cm distance between the user’s body and the back/front of the phone and have not been tested for typical body-worn operations may not meet FCC RE exposure limits and should be avoided. For more information about RF exposure, visit the FCC website at www.fcc.gov. Your wireless portable phone is a low power radio transmitter and receiver. When turned on, it also receives and transmits radio frequency (RF) signals. In August 1996, the Federal Communications Commission (FCC) issued RF exposure guidelines with safety levels for wireless handheld phones. These guidelines are consistent with safety standards previously established by both US and international standards bodies: (1992)/ (1986)/ (1999) These standards were based on comprehensive and regular evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed available research to develop the ANSI Standard (C95.1). However, we recommend that you use a hands-free device (such as an earphone or headset) with your phone to avoid potential exposure to RF energy. Your phone’s design complies with FCC guidelines (and these standards). Use only the supplied antenna or an approved replacement antenna. Unauthorized antennas, modifications, or accessories may damage the phone and may violate FCC regulations.

NORMAL POSITION

Like any other phone, hold the phone with the antenna up and over your shoulder.

RF exposure information

This product complies with FCC radio frequency exposure requirements and reference FCC website https://apps.fcc.gov/oetcf/eas/reports/Ge-nericSearch.cfm Search FCC ID: 2AY6A-C5ELITE This device complies Part 15 of the FCC Rules. Operation is subject to the following two conditions

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

NOTE: The manufacturer is not responsible for any radio or television interference caused by unauthorized modifications to this device. Such modifications could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the distance between device and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Do not use the device in an environment below -10 °C or above or above 40 °C, the device may not work. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Google, Google Play, YouTube and other marks are trademarks of Google LLC.

Documents/Resources

An essential feature of a mobile phone or tablet today is the ability to take screenshots, i.e. H. capture in a picture what is appearing on the screen of your Cloud Mobile Stratus C5 at that precise moment.

There are applications that can perform this function, but fortunately you don’t need to install an additional app since it is included in the Android Oreo 10 (Go Edition) operating system.

When you take a screenshot, you can send that WhatsApp conversation, Tinder conversation, Instagram story, Facebook photo or video frame in your cloud mobile device storage.