Do Not Drop Label? The 111 Latest Answer

Those other seemingly random letters, numbers, and barcodes found on a shipping label are automatically generated by your chosen carrier and each has a specific purpose. Using a USPS shipping label as an example, here is a brief description of each element.

Shipping label templates vary from carrier to carrier to best suit their specific routing and warehousing processes, but for the most part they all contain the same standardized information. There are only three types of shipping label information that a sender is responsible for providing:

The sole purpose of a shipping label is to ensure your package gets to its destination as quickly and efficiently as possible. Each actor along the supply chain needs its own type of information. Not only are shipping labels incredibly difficult to peel off the box you intend to reuse, but they are also designed to be incredibly efficient at displaying a lot of information in a relatively small space.

Back in the day, most of us had no choice but to take our packages to a carrier’s physical store. No longer. Today, the ability to purchase shipping labels online from carriers like USPS ® , UPS ® , and FedEx ® has transformed the shipping task for everyone: business owners, contractors, dedicated DIYers, those seeking contactless shipping, and anyone making the journey to the carrier want to avoid . Regardless of how you prefer to buy them, in person or online, it’s important to understand the purpose of shipping labels, how they work, your purchasing options, and how much you expect to pay.

Can shipping labels be handwritten?

Sure, you can handwrite the shipping address yourself, but you still need a carrier barcode. Carriers digitally create shipping labels as part of their shipping process, and each carrier has their own requirements and templates. You can’t replicate this by hand (not meant to be a challenge, do-it-yourselfers).

Using an official carrier shipping label helps ensure your information is accurate and easy to read, scan, and track. It can also save you money. Some major carriers offer discounts when you buy shipping labels online, either through their websites or through an online shipping service. Subscribing to an online service offers the greatest benefit for frequent senders. You can save up to 89%* (and 3 cents on every first class letter) when you print shipping labels with SendPro Online/PitneyShip. Subscriptions start at just $14.99 per month, which means you can save even with relatively low shipping volume.

How do I properly attach a shipping label to a package?

Affix your shipping label in the space provided on your package, if you have one. If it isn’t, place it in a place where your carrier can easily see and scan it. Here are a few more DOs and DON’Ts that follow:

Make sure your package is large enough to show the entire shipping label without it wrapping around the edges. The industry standards for shipping label sizes are:

4×6 inch 6×3 inch 4×4 inch

Affix your shipping label securely to the package using clear tape, glue, or self-adhesive labels.

Make sure all edges of the shipping label are smooth and in place.

DO NOT place your shipping label on the seams of the package or on any tape if this can be avoided. Speaking of duct tape, a question many are asking…

Can I stick over a shipping label?

You can use clear tape on all four sides of your shipping label to attach it to your package. It is not recommended to cover the barcode or other scannable items, otherwise the scan may fail.

Where can I get a shipping label?

You can go to a carrier’s location in person to purchase shipping labels, but we also live in the digital age and so do the big carriers. You can save time and money by choosing one of the following options:

Carrier website:

All major carriers offer online tools to help you create printable shipping labels to suit your needs. This is an acceptable option if your shipping volume and cost are low. It saves you a trip to the carrier’s shop and you know your shipping label is formatted correctly.

Online shipping service:

PitneyShip automates and aggregates everything you need to ship in one place. This includes purchasing and creating shipping labels from all major carriers, scheduling package pickups, and more. You’ll also save significantly on shipping costs due to the volume discounts PitneyShip has with carriers.

How much does a shipping label cost?

Creating a shipping label doesn’t cost you anything, but you can’t use it to ship a package until the postage is paid. Shipping costs vary depending on carrier and service level and options such as insurance and tracking. If you do a large volume of shipping, you may be able to negotiate a flat rate with your carrier.

In general, there are two things you can always count on:

USPS ONLINE SERVICES Frequently Asked Questions USPS.com Why should I use the Postal Service website? The website is available at all times – 24 hours a day. Our website receives hundreds of thousands of visits every day. Customers are discovering how easy and convenient it is to access postal service information, products and services online. What can I do on www.usps.com? Almost anything you can do at the Post Office can be done online at www.usps.com. Customers can send mail and packages, purchase stamps, purchase items from The Postal Store, calculate rates, print labels, create greeting cards and newsletters, locate post offices, and find zip codes. Customers can also ship and track packages, request change of address and hold mail, and business mailers can access helpful suggestions on how to grow their business. Carrier pickup How do I use carrier pickup? • Correctly address and frank express or priority mail parcels. • Request and schedule carrier pickup online at www.usps.com/shipping/carrierpickup. The carrier will pick up the package on the next delivery day if they deliver the mail on their regular route. What are the valid methods to prepay postage for carrier pickup? Postage can be prepaid using postage stamps (provided the pickup location is your home or business location and the return information matches the pickup location), postage meter imprints, PC postage products, online Click-N-Ship labels with postage , and prepaid Priority Mail flat rate envelopes. However, if your mail piece is 16 ounces or more and you are using stamps for postage, it can only be collected from your place of residence or business. In addition, the return address must match the address of the collection point. Are there weight restrictions? Yes. The maximum weight per package is 70 pounds. Is there a cut-off time when I schedule a pickup? Yes. With free parcel collection, the regular postman collects the parcel(s) on the next delivery day during normal postal delivery. Requests for carrier pickup must be received by 2am. CST. You can arrange a pickup up to 3 months in advance. If you want to pick up your package right away, Pickup on Demand is available for only $13.25 per pickup, regardless of the number of packages, and packages will be picked up within a specified 2-hour timeframe. What if I decide not to send the package? Can I cancel my request? Yes. Customers can also edit or cancel a request online by entering the carrier’s pickup confirmation number and address. What if I don’t want to wait until the next business day? If you would like the package to be picked up the same day, Pickup on Demand is available. For only $13.25 per pickup, packages will be picked up within a specified 2 hour period regardless of the number of packages. Click-N-Ship What is the Click-N-Ship service? Click-N-Ship is the postal service’s fast, easy and convenient online shipping service. With Click-N-Ship, you can create and pay for shipping labels for Express Mail, Priority Mail, Global Express Guaranteed, Global Express Mail, Global Priority Mail, and Global Airmail Parcel Post using your credit card, PC, and postage printer. You also have the option to print Click-N-Ship labels postage free. Click-N-Ship calculates shipping costs; find zip codes; and standardize and store addresses and a 6-month history on prepaid labels. How do I know the weight of my Click-N-Ship items? It is recommended to use a scale. You can now buy 5 and 10 pound scales online at The Postal Store (www.usps.com/shop). Please note that if your package weighs more than the weight you entered, additional postage will be required – either at the time of dispatch or delivery. A convenient alternative to a scale is our Priority Mail Flat Rate Envelopes or Boxes, or our Express Mail Flat Rate Envelopes. For a low price, you can ship any amount of material, regardless of weight, that conveniently fits into the flat rate shipping. Priority Mail flat rate envelopes require $4.05 postage; Priority Mail flat rate boxes require $8.10 postage; and Express Mail flat rate envelopes require $14.40 postage. What goals can I create Click-N-Ship labels for? You can create Express and Priority Mail labels online for shipping to the 50 States, Guam, US Virgin Islands, Puerto Rico, and APO/FPO addresses. Global Express Mail, Global Express Guaranteed, Global Priority Mail, and Global Air Parcel Post labels are available for approximately 200 countries and territories. Can I import or export my address list to an address book? Yes. You can import or export an address list to the address book. Your address book can store up to 3,000 addresses. Why was my address changed from what I entered? Addresses are updated using the current U.S. Postal Service compared and then standardized. Standardized addresses help us process and deliver your mail more efficiently. This database is very accurate and is regularly updated to include new shipping addresses. Some military addresses (APOs/FPOs) are in the process of standardization and have not yet been submitted to the address management system database. Packages destined for these addresses and certain war zones must be posted at your local post office. Why isn’t there an additional delivery confirmation fee when I print a Priority Mail online label? When you print an online label, an electronic record of your transaction is sent to the postal service. This satisfies the requirements for the Electronic Dispatch Confirmation Service; There are no additional charges when used with the Priority Mail service. Can I print an online shipping label for First Class Mail, Parcel Mail, Media Mail, Hardcover Stationery, or Library Mail with Click-N-Ship? The Click-N-Ship service offers Priority Mail and Express Mail domestic services only. We recommend you try a PC postage service provider if you want to print labels for all services. These companies offer a wide range of additional features and can be found at www.usps.com/onlinepostage. Can I take out insurance online? Yes. You can insure your package up to $500 (domestic only). What types of credit cards can I use with the Click-N-Ship service? The postal service accepts Visa, MasterCard, American Express, and Discover cards. Can I put packages with online labels and postage in the Post Office’s blue street mailboxes? Yes. However, the package must: • Have a domestic Express Mail or Priority Mail label with PC postage. • Do you have a return address. • Be paid by credit card. • Fit in the blue street mailbox opening. You can drop off larger packages at your local post office, give them to your postman, or arrange collection online. Do I have to use postal material to ship my item? no However, the Postal Service recommends that customers use Postal Service boxes and other packaging and labels when using Click-N-Ship labels so their package is clearly marked with the type of service purchased. You can order free Express, Priority, Global Express Guaranteed, and Global Express Mail shipping supplies from The Postal Store at www.usps.com/shop. What size package can I ship with Click-N-Ship? Click-N-Ship packages can be up to 108 inches long and wide and weigh a maximum of 70 pounds. Why can’t I make photocopies of the same label when sending multiple items to the same person? Each label has a unique barcode and number assigned to it. If you use photocopied labels with identical numbers, you will not receive valid delivery information. Labels are monitored for possible duplicates. The intentional use of duplicate labels constitutes fraud. How do I attach the labels to the package? Attach the labels to the address side of the package. Do not fold labels over package edges. Use clear shipping tape to securely attach labels to all four sides and to cover address areas. Do not tape off the “Use by Mail” section on Express Mail labels, barcodes, or postage stamps. You can use self-adhesive labels that you can purchase online at The Postal Store (www.usps.com/shop). Why can’t I cover the barcode? Our devices cannot scan barcodes taped over them. How does the Click-N-Ship Shipping Confirmation Acceptance or SCAN form work? Click-N-Ship’s new SCAN form (PS Form 5630, Shipment Tracking Acceptance Report) has a master barcode representing multiple packages in a shipment; it will be scanned when your shipment is received by the post office. This single scan enters all of your assigned packages as “shipment received” in our Track & Confirm database and allows both you and the recipient to see when the package entered the mail stream. Simply print out the SCAN form after you have printed your labels. You can use a SCAN form for one or more packages as long as they ship on the same date and from the same zip code. Other online mailing services such as PC Postage and eBay/PayPal will soon have the same valuable functionality. Visit our SCAN form page at www.usps.com/clicknship/scan-form.htm for a sample and more details. How do I get a shipping confirmation or SCAN form? When you print labels with postage on Click-N-Ship you have the option to link them to a SCAN form (PS Form 5630). At the end of the process you can close and print your form. What SCAN events can I see in Track and Confirm on USPS.com? You can view the Shipment Accepted event by entering the barcode number of the SCAN form or the barcode number of the label on Track and Confirm. All other tracking events are label and product specific. Is there a limit to how many packages can be linked to the SCAN form (PS form 5630)? no Do I need a SCAN Form (PS Form 5630) if I only have one package that I want to scan upon receipt? Yes. Is it available for all services on Click-N-Ship? Yes, except Global Express Guaranteed. Change of address online How do I find this service? Online changes of address are available online at www.usps.com/moversguide. Is there a charge for changing my address online? Yes. We charge a $1.00 processing fee. When you enter your credit card number and billing address, we electronically verify this information with the bank that issued your credit card. The $1.00 processing fee is paid for this verification service that helps us verify your address and provide a secure online transaction. If you do not wish to pay the $1.00 processing fee, you may print and mail a change of address request. How long will it take before I receive mail at my new address? After you notify the postal service of your change of address, it may take several days for mail to arrive at your new address. There are several factors to consider such as: For example: • The date you requested the postal service to begin forwarding your mail. • The removal of your new address from your old address. • If you have informed the postal service that you are moving. Will I still receive a confirmation of my change of address by post? Yes. You will receive all the official documents as with a personal change of address at the post office. The postal service will promptly send a move confirmation letter to the address you leave. For privacy reasons, your new forwarding email address is not mentioned. You will also receive a confirmation letter or welcome pack in the mail 7-10 days after making your online change. Please keep this official change of address confirmation page for your records as local authorities and resources may need it as proof of your move. The Postal Store What can I do online at The Postal Store? Visit The Postal Store online from the comfort of your home or office to purchase postage stamps, order mailing supplies, and order licensed U.S. Buy postal service. At The Postal Store you can search for stamps using convenient keywords or categories, stock up on Christmas stamps and other stamp collections, and also sign up for a stamp subscription like Fast Stamps and have stamps delivered automatically at regular intervals. You can also save a step when shipping Priority Mail by purchasing prepaid Priority Mail flat rate envelopes, now available in convenient packs of 5 and 10. If you often order the same thing, create a “My Favorites” list of favorite items. You can even email your list to a friend. At The Postal Store you will find a variety of merchandise – from coin bank mailbox replicas to beautiful postage stamp artwork. What is Fast Stamps? Fast Stamps offers an easy way to quickly place an order for basic First Class Mail stamps in both book and spool formats. Just check the format and frequency you want, click the BUY button and you’re on your way to fast checkout! How soon after I place my order will it arrive? Please allow 3-5 business days for processing and delivery of stamped products and stock items. Items that are made to order, such as B. Philatelic framed art, usually take longer as these products are created when the order is placed. Pre-orders and back-orders will be shipped on the date specified on the product information page. Please allow 3 weeks for delivery of orders to overseas addresses. How is my order shipped? All orders ship via Priority Mail from the U.S. Postal service dispatched. Is there a shipping and handling fee in addition to the $1.00 postage fee? There are no additional costs for domestic orders. However, we do charge a $5.00 shipping and handling fee for international orders. Also, we calculate postal service shipping and handling fees based on weight and location for non-stamped items such as: B. Framed stamp art and Postal Service NASCAR apparel. What types of business-related items are for sale at The Postal Store? The Postal Store sells items to meet the needs of our business customers including 5 and 10 pound digital scales, prepaid (postage paid) Priority Mail envelopes, pre-inked rubber stamps and Click-N-Ship adhesive labels. What types of licensed products does The Postal Store sell? The Postal Store sells books and games, stamp graphics, children’s items, stuffed animals, mugs, pins, clothing, DVDs and NASCAR gear. Online insurance Can I take out insurance online? Yes. Liability insurance is available online for lost, looted, or damaged items for up to $500. Which postal items can be insured online? Depending on the online shipping solution (Click-N-Ship or eBay), domestic insurance is available for Express, Priority, Parcel, Media and First Class Mail packages. Express Mail offers up to $100 insurance at no additional cost. Are online insurance fees the same as at a post office? Yes. Insurance purchased online costs the same and charges are based on the amount of coverage required up to $500 (domestic). What if I need to buy insurance for more than $500? Visit any post office. Insurance can be purchased for up to $5,000. Insurance purchased online cannot be combined with insurance purchased at a post office. Is everything insurable? no There is no coverage for consequential damage, delay, hidden damage, spoilage of perishable items, improperly packaged items, items too fragile to withstand normal handling in the mail, or prohibited items. These policies can be found on the How to File Insurance Claims page on USPS.com at www.usps.com/insuranceclaims. For more information, see the United States Postal Service Mailing Standards, Domestic Mail Manual (DMM®). How and where do I submit a claim? You can make a claim in one of the following ways: • Visit the Insurance Claim Submission page on USPS.com at www.usps.com/insuranceclaims for instructions on filing a claim for insurance purchased online. • Download and complete PS Form 1000, Domestic Claim or Registered Mail Request. • Bring a completed PS Form 1000, proof of insurance (ie online label entry or printout of shipping history) and proof of value (ie proof of purchase or invoice) to any post office for processing. Is carrier pickup service available for online insured items? Yes. This is available with Priority Mail and Express Mail. After purchasing an insurance tag online, please visit www.usps.com/carrierpickup to request a pickup of your items. Simply prepare your package with postage before your carrier arrives. Your carrier will pick it up on the next post office delivery day. EVENT GUIDE Helpful Tips for Off-Site Events Step 1 – Prepare for Estimated Event Attendance Determine how many customers will be attending your event and use this information to plan your setup and appropriate materials and refreshments to order. There is generally a 1-2 percent response rate to direct mail campaigns. Order enough materials Depending on the number of participants, you will need to order an appropriate amount of literature for handout materials, giveaways (if applicable), etc. You can order the USPS.com tip sheet and Take-Ones through the Business Connect Data Center. These handouts are also available through MessageMaker. Contact your district marketing manager or small business specialist for assistance with MessageMaker orders. Plan your demonstration – how to get your audience’s attention • Remember that beginnings and endings are the times of the audience’s highest attention and deserve special attention. • Identify the purpose or goal of your presentation. • Link the purpose or goal to a relevant real-world experience, e.g. B. an example with one of your customers. • Ask questions to stimulate thought or encourage audience participation. • As you close, remember that your audience needs a sense of completion, including key insights such as: B. The topic of the meeting – Go to USPS.com and Skip the Trip. Step 2 – Set up computers Make sure you organize computers well in advance of your event and have the appropriate connections. Also, make sure you have trained staff to help you with the demonstrations. It is important to be present on site whenever possible in order to reach as many customers as possible. Leveraging your local resources makes the event a team effort. Some possible substitutes are: • Other postmasters, station or branch managers, or postal ambassadors. • Small business specialists or business development team members. • A customer relations coordinator to help present and build customer relationships. Make sure you discuss the roles of postal service representatives before your event. Step 3 – Do the demonstration setup You can display the literature or materials and prepare the refreshments in advance. It will take some time to make sure things are set up correctly. People will arrive up to 15 minutes early and you should make sure you are prepared to greet them. Welcome Participants This creates a more relaxed atmosphere and gives you the opportunity to learn more about individual business challenges so you can better address real customer goals. Before your session starts, provide your attendees with a sign-up sheet (see Business Connect diagram on page 5). This sheet also has a column to record any specific product or service interests of a customer. Bring a stack of your business cards to give out. Ask your small business specialist for suggestions or assistance. Networking/Question and Answer Session Give customers time to network and ask you questions. Step 4 – Follow-up Provide a timely follow-up to customer queries or queries that have not been resolved at your meeting. Step 5 – Document your activity in Business Connect To receive credit for your USPS.com Week event, document your activity in the Business Connect Data Center. To access Business Connect from the Postal Service intranet (http://blue.usps.gov), do the following: • Under Hot Topics, click Business Connect at the bottom center of the page. • On the right side of the page, under Business Connect Data Center Access, click Go to Business Connect Data Center. • On the Business Connect Data Center page, enter your username and password. • Under Select Event Type/Topic, select USPS.com Week (BC Contest) for a group activity.

What is registered mail?

The USPS® offers a service called Registered Mail™ that provides additional protection for high-value letters and packages. When you choose to ship a package by registered mail, the USPS establishes a chain of custody that tracks and secures your shipment throughout the transit process—from the moment you drop it off at the post office until the moment you in which it is delivered. Additionally, in the unlikely event of loss, theft or damage, your shipments can be insured for up to $25,000.

Registered mail costs are based on the declared value of your shipment with prices starting at $14.65.

You can use registered mail with the following classes and services of mail: First-Class Mail®, Priority Mail®, Pickup Upon Delivery, USPS Tracking (packages only), Restricted Delivery, Return Receipt, and Signature Confirmation™ (packages only).

Committed to helping you dispose of all types of waste properly, Can You Throw It Away also offers ideas for reusing your old items. The company’s mission is to make it easier for people to recycle and reuse in the modern world so they can reduce their environmental impact. Can You Throw It Away has a team that is passionate about sustainability and reducing our carbon footprint on the planet.

Shipping labels may seem like a tiny piece of the ecommerce puzzle, but they are vital to both inbound and outbound logistics and are critical to the success and customer satisfaction of your online store. Shipping labels share critical information with your supply chain, helping technology and people alike understand the origin and destination of your package.

Without clear shipping labels, your customers’ orders could be lost or incorrectly processed, resulting in a poor customer experience, impacting brand loyalty and ultimately lost sales.

This article covers the information contained on a shipping label, how to create shipping labels for self-fulfilled orders, and how a third-party logistics provider (3PL) can help simplify the shipping process.

What is a shipping label?

Shipping labels are a type of identification tag that help describe and specify the contents of a package. Shipping labels differ depending on the carrier used, but they all consist of things like addresses, names, weight, and a tracking barcode.

Understand shipping labels

Most UPS and USPS shipping labels look like this:

Note: These are not ShipBob specific shipping labels.

As seen above, shipping labels generally contain the following information:

Origin/Return Address

destination address

package weight

Shipping class (Next Day Air or Priority Mail in the examples above)

Electronic tracking number and shipping barcode (automatically generated by the carrier)

The above information is crucial to get your customers’ orders to their destination as quickly as possible. This is especially important if your online store offers more than one shipping option, e.g. B. Express shipping, which is significantly more expensive; You want to make sure customers are getting what they pay for and what they expect.

However, the most important information that you or your shipping service provider must provide is the customer’s address and return address – a good shipping software or ecommerce fulfillment provider will generate the rest automatically.

The shipping label will also show whether postage has been paid or not; If you prepay and print shipping labels online or if you work with a fulfillment provider, the shipping label will be marked as paid, such as above.

[Related article: Fulfillment Basics: What is an SKU?]

How to create a shipping label

Now that you know the “what” of shipping labels, it’s time to learn the “how.” If you are already working with a 3PL, you can proceed to the next section.

If you fulfill orders for your ecommerce store yourself, there are a variety of websites and apps that can help you purchase and create shipping labels for your orders. These options range from paying for and printing labels on the USPS and UPS websites to more robust shipping automation platforms like ShipStation. Your e-commerce platform and/or marketplace may also offer shipping label generation.

Frequently asked questions about shipping labels

Where can I get a shipping label?

If you fulfill orders yourself, there are several options for creating shipping labels. You can easily print and pay for labels directly from carriers’ websites, or if you’re looking for a more robust solution, ShipStation makes it easy to create shipping labels online and connects to all major shipping companies.

When you work with a 3PL like ShipBob, all you have to do is pay for shipping and your 3PL will buy and create shipping labels on your behalf. Your online store platform may also offer a label generation service.

Are shipping labels free?

Creating a shipping label is free, but you cannot ship the package until the postage has been paid.

Can I print a shipping label at home?

Yes. Major carriers offer online services that make it easy to create shipping labels from the comfort of your own home. Here are some of the online tools that major carriers offer online:

You can simply enter package weight and dimensions, destination address and shipping class, and the carrier will automatically generate a barcode.

Can I handwrite a shipping label?

You can handwrite the shipping address (if allowed), but you still need a carrier barcode, which must be generated by the carrier. Depending on the volume of orders you are carrying out, handwriting shipping addresses can become time consuming. You’re better off using the multitude of online tools that make the process easy and time-efficient.

Where can I print USPS shipping labels?

You can easily create and print a USPS shipping label using the Click-N-Ship online tool.

How much do UPS shipping labels cost?

Creating a shipping label through UPS is free, but you’ll still have to pay for postage and any additional services like tracking and shipping insurance options.

Can you stick over a shipping label?

Yes, as long as the tape is clear and the shipping address and barcode are 100% visible.

Shipping with 3PL

Outsourcing to an outside logistics company to buy and create shipping labels for you can take the hassle and stress out of label creation. All you have to do is pay for shipping, and then the 3PL will make sure your customers’ orders are properly labeled and shipped.

Many 3PLs, including ShipBob, have also negotiated volume discounts with major carriers like DHL, USPS, and UPS, meaning the lowest shipping prices are passed on to you and your customers.

If you are interested in working with a 3PL, request pricing below to connect with a retail fulfillment expert.

Learn more

Take advantage of 2-day shipping for your brand with ShipBob’s 2-Day Express program. Download this guide to learn more and get started.

Get a USPS shipping label refund from eBay the easy way!

eBay needs no introduction. The online shopping giant has existed since 1995 and has so far gained 182 million users worldwide. The popular site facilitates sales between consumers, but also allows businesses to set up accounts and list their wares.

To make shipping easier, eBay introduced eBay labels. This service aims to allow sellers to save time and money by printing their shipping labels directly from eBay’s website.

How do eBay shipping labels work?

eBay wanted to simplify shipping and checkout procedures for sellers. According to their website, using eBay labels is 24% cheaper than retail shipping costs. It allows users to manage all their labels from one place, with tracking information automatically uploaded and sent to the buyer.

eBay shipping labels work with FedEx and USPS. USPS services available through eBay labels include:

Domestic Street and PO Box Services International Services Package Selection

Priority mail

media post

Express Mail

First class parcel service Priority Mail Express International

Priority Mail International

First Class International Service (FCPIS)

First Class Mail International

How do I use eBay labels?

If you need help using eBay shipping labels on the items you sell, follow these steps:

Log in to “My eBay” with your access data. Go to “Sold” and find the item that needs to be shipped. Click Print Shipping Label. Enter the weight and dimensions of the package Print shipping label Affix the label to the package where it is visible

Labels can be printed in bulk and if your printer doesn’t do the job properly, you can reprint the label at no extra charge.

If you print a USPS label but don’t use it, you can cancel the label and get your money back.

How to Get eBay Shipping Label Refund with DoNotPay

eBay is a huge platform. Navigating the sea of ​​tools and features you don’t need can be challenging, even for those who are computer savvy. If you print an eBay tag but for some reason the sale doesn’t go through, you don’t want to waste that money.

Secure your refund for eBay’s unused USPS shipping labels with DoNotPay and save time and money. Our refund method is designed to meet your consumer needs with a simple but efficient process.

You don’t have to waste your energy googling the right procedures to get this refund from eBay customer service. DoNotPay users can complete this task in just a few moments through our app. You can make your life easier by creating a profile on DoNotPay’s website in a web browser. When you log in, do the following:

Find Chargeback immediately on the home page. Provide your bank details when prompted. Answer a few more questions about buying the USPS Ebay tag. Confirm your identity and signature to complete your refund request

That’s it – no angry emails and no endless waiting on the phone. When you submit the request, your personal team of AI lawyer bots will process the refund on your behalf by sending a dispute letter to your bank and eBay. In case you need to reinforce your claim, our app can provide relevant Visa and MasterCard codes and regulations to ensure your success.

How to get a shipping label refund on eBay using alternative methods

eBay doesn’t offer many ways to get your money back on invalid USPS labels. See the table below for available methods:

Can you request a refund via Yes/No DoNotPay Yes Email No Telephone No Letter No Website Yes In person No

Invalid shipping label refunds on eBay website

To void the USPS shipping label and get your money back through the eBay website, you must:

Go to My eBay and log in. Click Sell in the top right. Search for orders in the seller hub. Select shipping labels. Find the item you want to ship. If necessary, enter a message to the buyer. Confirm this by clicking Void shipping label

Shipping label refunds on eBay can get tricky

Invalidating USPS shipping labels on eBay has a strict time limit. After you print the USPS label through the eBay label service, you only have five days to void it and receive a refund.

In theory, this all sounds great and straightforward, but in reality, several eBay users have reported issues with requesting refunds for invalid USPS labels. A seller on the eBay online community site reported that the only way to get a refund is to call eBay customer service before the tag is voided online.

If you do this before calling support, you may be directed to USPS representatives who will tell you to contact eBay and you will be stuck in an endless customer support loop without ever seeing your money again.

To avoid such hell, play smart and claim your refund using the DoNotPay app.

How long does it take to refund an eBay void shipping label?

According to the eBay label page, refunds for invalid shipping labels will be credited back to the seller’s PayPal account within 21 days. No other payment methods or refund options other than PayPal are mentioned.

With DoNotPay you can easily fight the bureaucracy

Getting a refund for invalid USPS shipping labels from eBay is just one of the things DoNotPay can do for you. Our app is a great tool to solve other eBay problems like: Like a standard eBay buyer refund, partial refund, eBay gift card refunds, and even stopping eBay emails!

If eBay isn’t the only company you have to fight, don’t worry, our tools work with other companies. We can also help in cases where companies don’t have a refund policy.

As the world’s first legal robot, DoNotPay has made customer representation its top priority. This pocket-sized consumer rights superhero handles more than refunds and chargebacks.

Our app can help lower your bills, stop annoying spam emails, fight cyberstalking, or provide advice on landlord harassment or sexual harassment.

Want to use a free trial without worrying about charges to your bank account when the trial expires? Use our virtual credit cards! If you want to eliminate unnecessary monthly expenses on various services and entertainment platforms like Netflix or Spotify, DoNotPay can easily cancel them.

do you need more No problem, as DoNotPay has a wide range of tools and features that will make your day-to-day management problems disappear in no time.

Access DoNotPay from a web browser and see what else we can help you with:

To get your business up and running, shipping is a crucial step. There are many questions to ask yourself in order to choose the right shipping service provider for you. One of them is label printing. USPS is a great shipping service if you’re shipping internationally. Although many sellers know how to print labels, they don’t know how to void a USPS shipping label. If you want to know how to do it more efficiently, read on.

Why USPS?

As I mentioned earlier, USPS is a good shipping service provider. Many e-commerce sellers choose USPS services because of several advantages: low cost, multiple shipping destinations, and no additional surcharges on top of the base price for home delivery.

In addition to providing estimated delivery dates based on time zones, USPS also offers a point-to-point tracking system. Therefore, it is easier for you to trust the system and for your customer to trust you.

Multiorders Shipping Management Software gives you a 48% discount on your USPS shipping costs without having a high monthly volume or having your own account. All you have to do is log into Multiorders and start fulfilling orders!

Easier way to void a USPS shipping label

Honestly, avoiding human error is almost impossible. With the Multiorders shipping management platform, you can effectively reduce this to a minimum. If you made a mistake and need to void a USPS shipping label, it’s easier than ever.

With Multiorders you can add multiple online stores and shipping carriers and manage them from one place. Things like printing, voiding or reprinting labels become tasks of a few minutes.

Additionally, you don’t have to worry about tracking your shipped goods, inventory levels, and performance reports. In Multiorders shipping management software, these tasks are done automatically!

Tips for voiding a USPS shipping label in multiple orders

To cancel a USPS shipping label, you must change the order status according to the issue you are facing:

An error in shipment booking

Change your order status to “new”. This automatically invalidates the label. The order will then appear under your new orders.

If the order is “new” again, you can press “Send order” again.

If you made a mistake in selecting the order to ship

A label may look good on the roll, but if it’s not properly applied to your product’s container, it won’t look good on the shelf, it won’t catch the attention of customers and it won’t increase sales.

If you’re having trouble applying labels, you can probably trace it back to one of five things:

The size of the label. If your label is too large for your container – or not designed to curve or taper – it may buckle or bulge. To find out which label size is right for your product, read this article.

The container itself. Discount containers often have noticeable seams and surface irregularities that can make it difficult to apply the label correctly. And tube labels come with their own application challenges – click here for advice on the specific application of tube labels. But whatever the type of container, you need to make sure it’s dry and clean before applying.

The label stock. Using a label facestock that is not compatible with your container material (e.g. glass or plastic, etc.) and type (e.g. squeezable tubes or rigid bottles) may result in your label tearing and wrinkling. It’s a good idea to test your label materials before ordering. Learn more about material testing of labels here.

The label glue. Using an adhesive that is not rated for your product (application temperature, service conditions, container material, etc.) may result in labels failing during application or use.

The application environment. Temperature, humidity, and even the method of application (hand or machine) can affect how well your label adheres to your container. Read this article for help fixing table label application problems.

This is why your label maker will ask you so many questions before designing your label. What does your container look like? Do you apply labels by hand or by machine? What is the temperature of the facility where your labels are applied? They use your answers to choose the best label stock, adhesive, and printing options available when you place your order.

But despite all these precautions, problems can still arise when applying labels. We’ll first explain how to avoid problems applying labels, and then give tips on how to fix four of the most common problems.

Prevent problems when applying labels

If you are experiencing issues with your custom labeled products, the following steps will help determine the cause of the issue:

Check your labels before applying

Before applying labels, be sure to inspect the label liner for die cuts, label curl, or liner tears. Irrespective of whether you apply your labels by machine or by hand, damage to the label liner or labels separating from the liner can lead to problems during application.

Also watch out for adhesives that are either too aggressive (difficult to remove from the liner) or not aggressive enough (easily pop off or slide around on the liner or container after application). Sticking problems are rare with technological advances, but sometimes they do happen.

Check your containers

The surface of your container should be clean and dry and free of dirt and oil before applying the label. Containers that have been handled with bare hands are often the culprit when labels fail.

Discount containers may have pronounced seams or uneven surfaces that interfere with label attachment. Plastic and glass bottles and containers can be unevenly shaped or asymmetrical, causing some labels to fail.

If you’re using a plastic container, it’s good to know the type of plastic. Some adhesives and plastics “mismatch” and this can cause the labels to peel off the container.

Consider your facility’s environment

Problems applying labels are often caused by environmental conditions – namely temperature and humidity. If possible, only attach your labels in a dry room temperature. Of course, extreme temperatures or humidity cannot always be avoided – for example in winter, summer and in cold stores.

Tips for applying labels in heat and humidity:

Store your labels on lower shelves. Heat rises and high shelves can be as much as 20 to 30F higher than those at ground level.

Store your labels in airtight plastic bags to prevent moisture from ruining your labels.

Never store your label rolls flat on the front of the label. Instead, place them on a rack or orient the roll so that it’s vertical. This prevents labels from slipping on the backing material.

Tips for applying labels in humid or cold conditions:

Bring the contents of your container to room temperature before labelling.

Store your labels and containers at room temperature whenever possible. If you need to apply or store labels at lower temperatures, consider switching to a cold temperature adhesive.

Before use, make sure bottles and containers are dry and clean.

Identify and fix 4 of the most common labeling problems

1. Wrinkling of the label

This is the case when creases or burrs form in your labels after application. There are a number of reasons why labels wrinkle, but the most common is using the wrong container material. It is very important that you let your label maker know if your container is glass or plastic, squeezable or rigid. Improper use or irregularities in your container can also cause wrinkling.

To prevent labels from wrinkling:

Change container. Using a higher quality container with fewer imperfections (e.g. pronounced seams and surface irregularities).

Using a higher quality container with fewer imperfections (e.g. pronounced seams and surface irregularities). Change the upper materials. Check with your label printer that your container type (e.g., crushable or rigid, glass or plastic) is compatible with your label face material.

2. Tearing of label

Many labels tend to tear when you reposition them. If you need to move labels after they have been applied, let your label maker know. You can specify repositionable label adhesives that take longer to fully cure on your container and allow you to make small adjustments without tearing your label. And they can supply more durable label materials, including vinyl and polyester films.

To prevent labels from tearing:

Use a repositionable adhesive. Make sure you’re using the right adhesive – if you need to remove and reapply your label after it’s been applied, use a repositionable label adhesive.

Make sure you’re using the right adhesive – if you need to remove and reapply your label after it’s been applied, use a repositionable label adhesive. Use a tear-resistant upper. Instead of paper, use a more durable facestock like vinyl or polyester film.

3. Identification of the label

Flagging refers to bulges that can form on the edge of labels. This occurs when your label is too large for your container or when it is not the right shape for a curved or irregular container. Your label maker can help you design a custom label that’s the right size and shape for your container. Working with your printer to ensure the correct material has been specified for your container can also reduce the likelihood of labels being marked.

To prevent labels from being flagged:

Size your label appropriately. Work with your label supplier to ensure your label is the correct size and shape for your container.

Work with your label supplier to ensure your label is the correct size and shape for your container. Check the strength of your glue. Make sure your label adhesive is strong enough to fit around your container, especially if your container has a tight radius.

Make sure your label adhesive is strong enough to fit around your container, especially if your container has a tight radius. Look at your material. Talk to your label maker about the facestock you’re using. A change of material could fix the problem.

4. Label peeling or curling

This happens when labels are applied in cold environments or when your bottles are damp, dirty or greasy. This can also happen if you don’t give the label adhesive enough time to cure. Make sure your labels have enough time to properly apply and stick to the bottle before refrigerating (usually 24 to 48 hours) to prevent this from happening.

To prevent labels from peeling and curling:

Prepare the surface of your container. Make sure your containers are clean and dry before applying the labels.

Make sure your containers are clean and dry before applying the labels. Double check that your label is designed to be correctly applied in the conditions of your facility. For example, if you are applying your labels in a cold store, you will need a cold-temperature label adhesive.

For example, if you are applying your labels in a cold store, you will need a cold-temperature label adhesive. Let your labels set. Give your label adhesives adequate time to cure before refrigerating or shipping – often 24 to 48 hours, although some adhesives are designed to cure in as little as two hours.

As an extra precaution against label application problems, you should order blank labels of the specified size, material, and adhesive before placing your first order. This allows you to test how the label will interact with your container – and avoid costly label application problems later.

If you tell us your idea of ​​the product, container and label, we can send you some samples to test on your container. Sign up today to get your free samples.

If your brand has labels that don’t stick properly, securely, or for long enough…

Wait, we’ll stop you right there. Label adhesives not working? That’s not really an option.

You need labels that stick reliably – and so do your customers.

So how can you guarantee that label adhesion issues won’t affect your products, your brand and your bottom line?

We pull back the curtain on the questions your label supplier should ask before designing an adhesive solution and explain why this information is important.

We will also share:

This will avoid problems with label adhesion

Types of adhesives for self-adhesive labels

Examples of advanced adhesive technology for complex labeling scenarios

When to Test Your Label Adhesive (and When Not)

Label adhesive troubleshooting resources

Armed with this information, you can spend more time brainstorming methods to increase online sales or design compelling product advertisements – and put your label converter in the best position to develop a reliable label adhesive for your products.

This will avoid problems with label adhesion

Simply put, a solid conversation with your label converter will avoid most label adhesion issues.

Here’s what that conversation should look like (and why the information shared is important to the success of your adhesive).

They learn every detail of your container and label vision by asking:

Do you want your label to be permanent or removable? If the latter, does it need to be repositioned? How long does it have to be detachable? This affects the basic formulation of the adhesive.

If the latter, does it need to be repositioned? How long does it have to be detachable? This affects the basic formulation of the adhesive. What upper is your label? Only certain adhesives will work on certain facestocks.

Only certain adhesives will work on certain facestocks. Is the surface of your container smooth or textured and porous? Smooth metals, glass and high surface energy plastics provide an excellent surface for labels that stay in place. On the other hand, textured surfaces reduce the amount of available surface area for the label to adhere to, while porous surfaces absorb more adhesive. To counteract this, a thicker and softer glue is needed to fill in the gaps.

Smooth metals, glass and high surface energy plastics provide an excellent surface for labels that stay in place. On the other hand, textured surfaces reduce the amount of available surface area for the label to adhere to, while porous surfaces absorb more adhesive. To counteract this, a thicker and softer glue is needed to fill in the gaps. Does your container have complex curves (e.g. curves in two directions) or a tight mandrel? On non-flat surfaces, insufficient adhesive can cause the label stock to naturally straighten and tear before the label adheres properly. These containers require an adhesive that sets and cures quickly to quickly hold the label in place.

On non-flat surfaces, insufficient adhesive can cause the label stock to naturally straighten and tear before the label adheres properly. These containers require an adhesive that sets and cures quickly to quickly hold the label in place. Does your container have other unique properties, such as B. a recessed lid to place the label on? This also affects the adhesive formulation – and is a suitable scenario for you to send your supplier a container sample.

They get to know the application and end-use environment of the product by asking:

Will the product be exposed to moisture? Moisture or condensation on the surface prior to application can affect adhesive cure and result in poor adhesion. For example, removable labels are more susceptible to moisture. If this is the case, your supplier will select a moisture-resistant label adhesive that will withstand the humidity.

Moisture or condensation on the surface prior to application can affect adhesive cure and result in poor adhesion. For example, removable labels are more susceptible to moisture. If this is the case, your supplier will select a moisture-resistant label adhesive that will withstand the humidity. Will the labels be exposed to extreme temperatures? For example, if you’re applying a label to a cooler, are you applying it at room temperature or right after it comes out of the mold? Certain adhesives can be adversely affected by high and low temperatures and may also have a minimum use temperature.

For example, if you’re applying a label to a cooler, are you applying it at room temperature or right after it comes out of the mold? Certain adhesives can be adversely affected by high and low temperatures and may also have a minimum use temperature. What are the storage conditions of your labels? If they are outside of the optimal range (72 degrees Fahrenheit and 50 percent relative humidity is ideal for storage), this can affect adhesive choice. For example, if your labels are stored in warm conditions, a rubber-based hot melt adhesive would stick to the backing, while an acrylic adhesive would cause fewer problems.

If they are outside of the optimal range (72 degrees Fahrenheit and 50 percent relative humidity is ideal for storage), this can affect adhesive choice. For example, if your labels are stored in warm conditions, a rubber-based hot melt adhesive would stick to the backing, while an acrylic adhesive would cause fewer problems. Will the labels become contaminated? This can include contamination from dust, dirt, or even the product itself, e.g. a sports nutrition product where powder fills the air (and gets onto the container) after the cups have been filled. The adhesive formulation can be adjusted to avoid this contamination, but labeling the cups before filling or manually wiping them before applying the label could also prevent the problem – a great example of the importance of this forward-thinking dialogue with your label maker.

They will gather other important information by asking:

What sustainability and/or recyclability goals does your product need to meet? They can recommend adhesive options that are compatible with recycling processes (see the next section for more details).

They can recommend adhesive options that are compatible with recycling processes (see the next section for more details). What is the estimated size of your run? Certain custom adhesive formulations that may meet all of your performance needs require brands to purchase a full master of the material as it is not regularly stocked. This may not make financial sense if you are only making a small run of labels. In this case, your supplier only considers adhesives that are in stock.

Certain custom adhesive formulations that may meet all of your performance needs require brands to purchase a full master of the material as it is not regularly stocked. This may not make financial sense if you are only making a small run of labels. In this case, your supplier only considers adhesives that are in stock. Any changes to your product lately? This is particularly important for a repeat order, since your original labels were manufactured under conditions that have now changed. For example, if you use a new container supplier, that company may use a different mold release agent – which can then affect adhesion performance. Keep your label supplier informed of any packaging, application or environmental changes so the adhesion formulation can be adjusted as needed.

Types of adhesives for self-adhesive labels

Pressure-sensitive adhesives for labels can do a variety of things: provide holding power in sub-zero temperatures, hold labels on tight-radius containers, and support the weight of bulky labels.

This quick primer doesn’t cover every adhesive formulation, but will give you the basics for your own background.

adhesive bases

Typically, adhesives come in two types of formulations: rubber-based and acrylic-based. Both families can be formulated to work with most uppers. Traditionally, however, rubber-based adhesives are used on paper products (adhesives flow around the paper fibers and provide the “hold”), while acrylic adhesives work well on plastic and metal surfaces because they chemically bond to the smooth surfaces.

Adhesives can be designed to be permanent, removable (ideal for store coupons or time-limited promotions), or repositionable for short-term removability. Suppliers can also adapt formulas to environmental conditions, e.g. B. Frozen quality labels that respond to two different environmental conditions: first at application temperature (i.e. 68 degrees Fahrenheit) and second at operating temperature (i.e. -28 degrees Fahrenheit). .

When material manufacturers develop adhesives, they formulate them to adhere to both the label facestock (e.g., recycled paper or BOPP) and the substrate (your container). Finally, a label’s adhesion is assessed in two ways: initial (or instantaneous) tack is how strongly the label adheres immediately after application, set-up tack is the final adhesion value after the adhesive has reached maximum adhesion ( typically between 24 and 72 hours ).

Advanced adhesive technologies for complex labeling scenarios

A few scenarios that go beyond the typical spectrum of sticking skills: A cosmetic product with an aggressive sustainability initiative that needs to be upheld, or a wine bottle that’s submerged in ice buckets for hours.

These cases require innovative adhesive technologies – here are just a few examples:

Adhesives for recycling. Avery Dennison CleanFlake™ technology ensures labels and adhesives are separated from PET every time, increasing the yield of clean PET flakes for recycling. The water-based adhesive adheres to the PET bottle until the end of its life cycle, when the cohesive bond is broken in the swim-sink process at the recycler, allowing the label (and adhesive) to separate cleanly from the PET flake.

Avery Dennison CleanFlake™ technology ensures labels and adhesives are separated from PET every time, increasing the yield of clean PET flakes for recycling. The water-based adhesive adheres to the PET bottle until the end of its life cycle, when the cohesive bond is broken in the swim-sink process at the recycler, allowing the label (and adhesive) to separate cleanly from the PET flake. Adhesives for ice bucket wines. Material suppliers have developed innovative adhesives that resist the effects of moisture absorption, allowing winemakers to protect their label and maintain their brand image even in challenging conditions.

Material suppliers have developed innovative adhesives that resist the effects of moisture absorption, allowing winemakers to protect their label and maintain their brand image even in challenging conditions. Adhesives to prevent bubbles and wrinkles on injection molded plastics. Labels (especially large ones) on these types of containers are particularly susceptible to blisters and wrinkles caused by outgassing or air entrapment. Avery Dennison Air Egress adhesive technology allows for a higher airflow rate, allowing trapped air to be released – and isolated bubbles no longer interfere with a smooth application. Even after environmental aging, the labels retain a consistent, consistent appearance.

These technologies only scratch the surface of what is possible with advanced adhesive formulations. And while most labeling needs can be met with standard adhesives, it’s important to know about additional options – and even more important to work with a label converter that can connect you to these advanced solutions.

It is possible that the performance and environmental needs of your label may require a non-standard adhesive. For these scenarios, it is beneficial to work with a labeling team that is well trained in material advances (and works closely with material suppliers to know what is new and what is yielding results). This type of partner knows how to specify specialty adhesives that work reliably in your application.

Should You Test Your Label Adhesives? (Plus, further reading on adhesives)

Testing can also be a tool in your arsenal to avoid sticking problems. With a small order of paid samples, you can apply them to your container, try it out on your machines, and take notes on any potential problems with the application environment. This way you can see for yourself how the adhesives suggested by your label supplier perform.

It’s important to note that much of the label-gluing technique is established science – a moisture-resistant adhesive designed for shower trays will work for a personal wash product label. But as a brand owner, it’s up to you what testing steps you take. Read more about when label testing should be done here.

Finally, if you want to dig deeper into specific adhesive issues, here are some resources to continue your reading on label adhesion:

We make sure your labels stick

Are you still worried about label adhesion issues? Let’s talk.

As one of the largest label converters in North America, Resource Label Group offers coast-to-coast reach with a local touch. We print millions of labels in all markets and develop reliable adhesives that perform in even the most demanding conditions.

Let’s discuss your liability issues personally. We learn your label vision and your performance requirements, and develop a solution that makes sense for your product. Start a conversation today.

Do you take the risk of encouraging returns by providing prepaid shipping labels? Consider this: Many consumers now buy multiple sizes or colors of a product with the intention of returning what doesn’t work. Sellers can no longer view returns as just a statement of dissatisfaction. Offering convenient returns shows confidence in your product and goodwill towards your customers.

Two things are true in e-commerce: returns are inevitable, and the returns process is an integral part of the customer experience. A Pitney Bowes study found that 72% of shoppers “love” it when a prepaid shipping label is included in their package. All that love can lead to more “likes” when customers rate your products and your brand.

How is a prepaid shipping label different?

A pre-paid postage or shipping label is used on a customer return and will help ensure your product is shipped back to you quickly and correctly. It looks and works like a traditional shipping label, except now the customer is the sender and the retailer is the recipient.

The term prepaid is somewhat misleading from a retailer’s point of view. In most cases, if you use a shipping service like PitneyShip to create a prepaid shipping label, you will not be charged for shipping unless the customer uses the label and it is scanned by the carrier.

You can enclose a prepaid shipping label with every customer shipment. Or you can send a prepaid electronic shipping label (a printable PDF of the label) at the customer’s request.

How to send a prepaid shipping label for USPS®, UPS®, and FedEx® services

The process for sending a prepaid shipping label varies by carrier. This is another reason why subscribing to an online shipping service is so beneficial. You can see all your options in one place and determine which transport company service is best for your customer and your business. The instructions below describe the Send Pro online processes, but they give you an idea of ​​how easy it is to send a prepaid shipping label.

USPS prepaid shipping labels

USPS prepaid shipping must be created within seven days of the purchase date of your original shipping label and used within 90 days of creation. Since they are expiring, you should ship them digitally at the customer’s request instead of including them in the outbound order.

Create a prepaid shipping label for an outbound shipping label you just created:

At the top of the screen, under the confirmation of the shipping label you just created, select Create return label. Follow the instructions to create the label.

From the History screen, create a return label:

From the History menu, select Shipping and Postage History. Select the USPS shipment you want. Select the Create Return Label button. Follow the instructions to create the label.

Once you select Print, the label will open in PDF format which you can print or send digitally to your customer.

Prepaid UPS Shipping Labels

UPS prepaid shipping labels do not expire, so you can include them with your customers’ orders.

Before you create your prepaid shipping label, add your customer’s address as the sender and your address as the recipient. Follow the instructions to create and print the label as usual. Select My Box as packaging. Select the desired class.* Select Print UPS Return Label.** Enter a description of the goods.

*UPS Print Return Label is not available for UPS Next Day Air Saver.

**This option is only available if you select My Box as packaging.

FedEx prepaid shipping labels

Like UPS, FedEx prepaid shipping labels don’t expire, making them another candidate to include with your customers’ orders.

Before you create your prepaid shipping label, add your customer’s address as the sender and your address as the recipient. Follow the instructions to create and print the label as usual. Select My Box as packaging. Choose the class you want.* Choose FedEx Print Return Label.**

*FedEx Print Return Label is not available for FedEx Express Saver.

**This option is only available if you select My Box as packaging.

Can I click and drop a shipment on send.royalmail.com if I don’t have a printer?

Yes. There are different ways to do this…

Book a pickup and use our Bring My Label service

With our Bring My Label service, you can now book a collection online and choose your postman to bring your labels to you.** This service is only available via Click & Drop. If no one is available to take the labels, you may leave your package in your designated safe place.***

At a Customer Service Point (CSP)

If you would like to purchase your postage online at

Find your nearest customer service point that will print your prepaid labels by going to send.royalmail.com if you want to buy your postage online. We can print your shipping label for you when you drop off your package. Once you have your QR code on your mobile phone, take it to your Royal Mail Customer Service Point (CSP), which is usually at your local delivery office. You scan the QR code, print out the label, which you can then attach to your package and hand in on site*. There are no additional charges once you have paid the postage by visiting your local services and clicking on the Delivery/Post Offices tab.

Use of the Parcel Collect service

*Please note: Our customer service offices are currently unable to provide CN22/23 forms. Therefore, please take your international shipments to a post office as soon as the shipping label has been printed. This will not affect items if you have pre-printed the shipping labels and attached the CN22/23 before dropping them off at a service point.

Shipments from Northern Ireland to the EU do not require a customs declaration and can be taken to customer service points.

**We can only bring you labels for non-return domestic packages.

***You can only ask your postman to bring a pre-printed label when leaving an item in your Safeplace for collection.

Returning an Item

I used your returns portal but I can’t print my return label, what can I do?

If you’re returning an item to a retailer and have created the return label but can’t print it, we can help. Simply take the QR code on your phone with you to your Royal Mail Customer Service Point (CSP) or Post Office® branch. You scan the QR code and print the label, which you can then attach to your package and drop off while you’re there.

Find the nearest Customer Service Point or Post Office® that will print your prepaid labels by going to ‘Services Near You’ and clicking on the ‘Delivery/Post Offices’ tab.

I received the confirmation email but I can’t see the QR code

This may be because your email service provider is blocking the QR code, or your corporate network. You should check your email settings or contact your IT department if you are on a network.

How it works

Do you need to send a label to your customers? Once USPS has approved your shipping system, you can store your customers’ prepaid or postage-guaranteed (return) labels in our secure Label Broker repository. You give your customers a unique USPS Label Broker ID that they can use to print a shipping label.

Online shopping is a quick and convenient way to buy what you need, but returning items purchased online can seem like a hassle. Knowing how to return clothing or items from an online store online will make your shopping experience easier.

Most companies with an online shop have a return policy. As a consumer, it is important to understand how to return online orders before making a purchase. When reviewing a store’s policies, check the following: